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University of Southern California

Dining Services
Made-to-order items

1. We provide access to ingredient information for made-to-order* items. *Made-to-order - Meals that are prepared on request and to your specification in the dining hall. Examples include a sandwich station, omelet station, burrito station, etc.

Made-to-order items
[YES]
How are ingredients available?
Table: Ingredient Info Availability

 
Top 8 Allergens
Full Ingredients

Top 8 allergens, online database
[NO]
Full ingredients, online database
[NO]
Top 8 allergens, a list is posted in the dining hall
[NO]
Full ingredients, a list is posted in the dining hall
[NO]
Top 8 allergens, available on request in the dining hall
[YES]
Full ingredients, available on request in the dining hall
[YES]
Other
Full ingredients available via the Regisitered Dietitian
Specific areas

Main ingredients for each made-to-order station are displayed at each station in Residential Dining.  Please contact the Registered Dietitian for full ingredients.

Self-Serve Items

2. We provide access to ingredient information for self-serve* items. *Self-serve - Meals that are served buffet-style in a dining hall. These are typically high risk for cross-contact and are best avoided by diners with food allergies.

Self-Serve Items
[YES]
How are ingredients available?
Table: Ingredient Info Availability

 
Top 8 Allergens
Full Ingredients

Top 8 allergens, online database
[YES]
Full ingredients, online database
[NO]
Top 8 allergens, a list is posted in the dining hall
[YES]
Full ingredients, a list is posted in the dining hall
[NO]
Top 8 allergens, available on request in the dining hall
[YES]
Full ingredients, available on request in the dining hall
[YES]
Other
All ingredient information is available via the Registered Dietitian
Specific areas

Food in the Residential Dining Halls is labeled for the Top 8 allergens, gluten and sesame.

Additional Information

All three Residential Dining Halls contain allergen information on the online menus as well as the menu boards at each food station.

http://hospitality.usc.edu/residential-dining-menus/

Made-To-Order Areas

3. We have procedures in place to lower the risk of cross-contact in made-to-order areas.

Made-to-order areas
[YES, IN SOME STATIONS]
Specific areas

If cross contact is an issue at the made-to-order stations, please let a staff member know.  Depending on the featured theme of the day, a chef will be available to prepare food with separate allergen pans, utensils.  

Self-Serve Areas

4. We have procedures in place to lower the risk of cross-contact in self-serve areas.

Self-Serve Areas
[YES, IN SOME AREAS]
Specific areas

Some food is cooked on shared surfaces.  The Chefs in each venue can advise on which items each day were cooked on shared surfaces and assist with cooking of items in separate allergen pans, depending on the particular restaurant.   The Allergen Awareness Zone at Parkside Dining Hall does not use shared surfaces for cooking of food for that particular station.  

Additional Information

When inside of a dining venue, always ask to speak to the Chef in charge for any information regarding food preparation procedures.  

Pre-Order Meals

5. We have pre-order meals* available. *Pre-order meals - Custom meals that can be ordered in advance by a diner so they are ready for pick up at a specific time. Typically these can be ordered online or by phone/text.

Do students have access to pre-order meals free from their allergens?
[YES]
Additional information

Please contact the Registered Dietitian to find out more about special dietary needs accommodations. 

Allergy-Friendly Station

6. We have an allergy-friendly station*. *Allergy-friendly station - A food station where specific ingredients are banned, typically including many or all items in the Top 8 allergens and gluten.

Do students have access to an allergy-friendly station?
[YES]
What is the station free from?
Peanut
Tree nut
Fish
Shellfish
Eggs
Wheat
Soy
Milk
Gluten
Sesame
Additional Information

Please contact the Registered Dietitian for more information on how to register and submit medical documentation. 

Dining Services Staff Member Trained?

7. We train dining services staff members.

Dining services staff trained?
[SOME]
Who?
managers
chefs
registered dietitian
hourly staff
How often?
when hired
Additional trainings are held as well
Which course(s) are used?
AllerTrain courses by MenuTrinfo
What topics are covered?

Food allergy and celiac 101

Reading food labels

Avoiding cross contact

Emergency response

 

Registered Dietitian on Staff?

8. We have a registered dietitian* on staff. *Registered dietitian - Registered dietitians are food and nutrition experts who are often tasked with helping students with food allergies navigate the dining halls.

Do you have a registered dietitian on staff?
[YES]
Campus Life & Disabilities
RAs Trained

9. We train our RA's.

RA’s trained
[YES]
What training?
AllerTrain RA
Inclusive Resident Life Programs Including Food

10. We have inclusive resident life programs* including food. *Inclusive resident life programs - Programs in the resident halls often include food. Inclusive resident life programs will offer students with food allergies the opportunity to request safe food alternatives for events they attend in the dorms.

Inclusive resident life programs involving food?
[NO]
How can students access safe foods for resident life programs?

Students should speak with their Resident Advisors regarding resident life programs to discuss food options. 

Accommodations for Roommate Assignments

11. We offer accommodations for roommate assignments. *Every accommodation request is evaluated on a case-by-case basis. A housing accommodation cannot be guaranteed prior to an individual evaluation.

Accommodations for roommate assignments
[NO]
Does the housing office process requests?
Yes
Where can students get more information?
Additional information

While USC Housing can best assist you with Housing questions, please contact the USC Hospitality Registered Dietitian to get information regarding which dining halls can offer the safest accommodations for your needs.  It is very helpful to know this information prior to registering for housing since menus vary at each facility. 

Disability Services Office Processes Food Allergy and Celiac Disease Accommodation Requests

12. Our disability office processes food allergy and celiac disease accommodation requests.

Disability services office processes food allergy and celiac disease accommodation requests
[YES]
Other departments a student should contact?

Students should contact the USC Hospitality Registered Dietitian as the first step. 

How can a student submit a request?

  Students must then register with the DSP office and have their medical doctor fill out the Special Dietary Needs form.

To contact the Dietitian:  http://hospitality.usc.edu/dietitian/

To register with DSP:  https://dsp.usc.edu/register/

Special Dietary Needs Form:  https://dsp.usc.edu/register/documentation/special-dietary-needs-form/

Additional Information

Please contact the USC Hospitality Dietitian as the first step in your special dietary needs accommodations process. 

Health Services

See what health services we offer >

What health services are offered?
food allergy management care
prescriptions for epinephrine
fulfill epinephrine prescriptions in our pharmacy
allergy testing and diagnosis
seasonal allergy shots
we have an allergy clinic on campus
Emergency Response
Stock, Undesignated Epinephrine Available for Emergency Response

13. We have stock, undesignated epinephrine* available for emergency response. *Stock, undesignated epinephrine - Epinephrine that is prescribed to a college or university rather than to a particular student. This epinephrine is kept on hand to use for any student that experiences anaphylaxis.

Stock, undesignated epinephrine for emergencies
[NO]
Campus Emergency Responders Carry Epinephrine

14. Our campus emergency responders carry epinephrine.

Campus emergency responders carry epinephrine
[NO]
Who are the emergency responders?
on-campus emergency responders
Additional information

Epinephrine would be brought by the ambulance. 

Emergency Response Policy

See what our emergency response policy allows for >

What does the policy allow for?
Staff is trained to recognize anaphylaxis and call emergency responders
Additional Information

While the USC Department of Public Safety does not carry epinephrine, information is relayed to the ambulance that medication is needed. 

Contact Info
Dining Services Staff Contact
Last updated:
January 10, 2018

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