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University of Southern Maine

Dining Services
Made-to-order items

1. We provide access to ingredient information for made-to-order* items. *Made-to-order - Meals that are prepared on request and to your specification in the dining hall. Examples include a sandwich station, omelet station, burrito station, etc.

Made-to-order items
[YES]
How are ingredients available?
Table: Ingredient Info Availability

 
Top 8 Allergens
Full Ingredients

Top 8 allergens, online database
[YES]
Full ingredients, online database
 
Top 8 allergens, a list is posted in the dining hall
[YES]
Full ingredients, a list is posted in the dining hall
 
Top 8 allergens, available on request in the dining hall
[YES]
Full ingredients, available on request in the dining hall
[YES]
Specific areas

All ingredient information available to customer upon request.

Self-Serve Items

2. We provide access to ingredient information for self-serve* items. *Self-serve - Meals that are served buffet-style in a dining hall. These are typically high risk for cross-contact and are best avoided by diners with food allergies.

Self-Serve Items
[YES]
How are ingredients available?
Table: Ingredient Info Availability

 
Top 8 Allergens
Full Ingredients

Top 8 allergens, online database
[YES]
Full ingredients, online database
 
Top 8 allergens, a list is posted in the dining hall
[YES]
Full ingredients, a list is posted in the dining hall
 
Top 8 allergens, available on request in the dining hall
[YES]
Full ingredients, available on request in the dining hall
[YES]
Specific areas

All ingredient information available to customer upon request.

Made-To-Order Areas

3. We have procedures in place to lower the risk of cross-contact in made-to-order areas.

Made-to-order areas
[YES, IN ALL STATIONS]
Self-Serve Areas

4. We have procedures in place to lower the risk of cross-contact in self-serve areas.

Self-Serve Areas
[YES, IN ALL AREAS]
Pre-Order Meals

5. We have pre-order meals* available. *Pre-order meals - Custom meals that can be ordered in advance by a diner so they are ready for pick up at a specific time. Typically these can be ordered online or by phone/text.

Do students have access to pre-order meals free from their allergens?
[YES]
Additional information

Students can request a meal replacement by filling out an order form from the front desk. Instructions: Complete form (use a seperate form for each meal needed-limit one meal at pick up time). Give form to our cashier at the front desk of the Brooks Dining Hall. Please allow 2 hours ahead of time for pick up. If picking up before noon, please put in the order the night before. Students can pay for the meal using either a regular meal or guest meal swipe.

Allergy-Friendly Station

6. We have an allergy-friendly station*. *Allergy-friendly station - A food station where specific ingredients are banned, typically including many or all items in the Top 8 allergens and gluten.

Do students have access to an allergy-friendly station?
[YES]
What is the station free from?
Peanut
Tree nut
Shellfish
Eggs
Wheat
Soy
Milk
Gluten
Additional Information

Simple Servings is our resident dining option that provides safe and appetizing food choices for our customers with food allergies or gluten intolerance. The Simple Servings station will not offer foods made with the FDA most-common allergens of peanuts, tree nuts, shellfish, wheat, soy, milk products, and eggs. All foods offered will be made without gluten-containing ingredients. Fish dishes will be included in the varied menu options as a healthy protein choice, along with beef, pork, chicken, turkey, and vegetarian options. The menu will change with every lunch and dinner. Our kitchen prepares many foods with gluten and the other listed allergens. Simple Servings staff members are carefully trained to avoid cross-contamination of their menu items. Although we take precautions, the possibility of cross-contact with other foods does exist.While the Simple Servings program is designed to allow customers to have an easy way to avoid gluten and allergens, our chef and dietitian still want to meet all of our customers with special food needs. Knowing about customer preferences and limitations allows us to plan our menu to best meet everyone's needs. Please introduce yourself to dining hall staff.

Dining Services Staff Member Trained?

7. We train dining services staff members.

Dining services staff trained?
[YES]
How often?
at least once a year
Which course(s) are used?
AllerTrain courses by MenuTrinfo
We developed our own food allergy training.
Registered Dietitian on Staff?

8. We have a registered dietitian* on staff. *Registered dietitian - Registered dietitians are food and nutrition experts who are often tasked with helping students with food allergies navigate the dining halls.

Do you have a registered dietitian on staff?
[YES]
Campus Life & Disabilities
RAs Trained

9. We train our RA's.

RA’s trained
[NO]
Inclusive Resident Life Programs Including Food

10. We have inclusive resident life programs* including food. *Inclusive resident life programs - Programs in the resident halls often include food. Inclusive resident life programs will offer students with food allergies the opportunity to request safe food alternatives for events they attend in the dorms.

Inclusive resident life programs involving food?
[YES]
How can students access safe foods for resident life programs?

Students should inform their RA of any food allergies so appropriate accommodations can be made.

Accommodations for Roommate Assignments

11. We offer accommodations for roommate assignments. *Every accommodation request is evaluated on a case-by-case basis. A housing accommodation cannot be guaranteed prior to an individual evaluation.

Accommodations for roommate assignments
[YES]
[YES]
How does the school provide accommodations?
trying to match students with food allergies for room assignments upon request
working with students to change roommate assignments if it becomes necessary
Students are able to submit roommate preference requests
Does the housing office process requests?
Yes
Where can students get more information?
Jason Saucier
207-228-8466
Disability Services Office Processes Food Allergy and Celiac Disease Accommodation Requests

12. Our disability office processes food allergy and celiac disease accommodation requests.

Disability services office processes food allergy and celiac disease accommodation requests
[YES]
Other departments a student should contact?

Dining Services

How can a student submit a request?

Students requesting dietary accommodations should follow the following procedure. Step 1: Students must first meet with the Dining Services General Manager, Tadd Stone to discuss their needs and determine whether dining service can meet their needs. This meeting will be documented and used as a reference tool. Step 2: If, at the conclusion of this meeting, Dining Services determines that the student’s dietary needs cannot be met, then a student may apply for a meal plan exemption. This process requires students complete a request form and provide appropriate medical documentation from a licensed health care pracitioner. The documentation should be current (within the last year) and on professional letterhead or provided via submission of the USM Functional Limitations Form. Forms should be submitted to Heather Dilios via email or faxed to her attention at (207) 780-4403. Step 3: An exemption request will be reviewed by the Dining Services Manager, the Director of Campus Life, and the Disability Services Center Director. The student will be notified in writing of the outcome and, if applicable, provided instructions for how a student’s account will be credited. Please note that if an exemption is approved, it will not be automatically renewed each academic year. Students must reapply each year. Students who feel that they been unfairly denied a reasonable accommodation should contact the Office of Equity and Compliance at 780-4709. Questions or concerns related to these guidelines should be addressed to the Disability Services Center office at dsc-usm@maine.edu or 207-780-4706 or the Office of Residential Life at usm.reslife@maine.edu or 207-780-5240.

Health Services

See what health services we offer >

What health services are offered?
prescriptions for epinephrine
seasonal allergy shots
Emergency Response
Stock, Undesignated Epinephrine Available for Emergency Response

13. We have stock, undesignated epinephrine* available for emergency response. *Stock, undesignated epinephrine - Epinephrine that is prescribed to a college or university rather than to a particular student. This epinephrine is kept on hand to use for any student that experiences anaphylaxis.

Stock, undesignated epinephrine for emergencies
[YES]
Where?
healthcare facilities
Campus Emergency Responders Carry Epinephrine

14. Our campus emergency responders carry epinephrine.

Campus emergency responders carry epinephrine
[YES]
Who are the emergency responders?
city emergency responders
Emergency Response Policy

See what our emergency response policy allows for >

What does the policy allow for?
designated, trained staff to help administer a student’s epinephrine or stock, undesignated epinephrine in an emergency
Staff is trained to recognize anaphylaxis and call emergency responders
Contact Info
Disability Staff Contact
Heather Dilios
207-780-4462

Information is reported by Colleges. FARE is not responsible for the information provided.