College of the Holy Cross

Verified
Dining Services
Made-to-order items
Made-to-order items
[Yes, for all stations]
How are ingredients available?
Table: Ingredient Info Availability
Top 8 allergens, online database
[Yes]
Full ingredients, online database
[Yes]
Top 8 allergens, a list is posted in the dining hall
[Yes]
Full ingredients, a list is posted in the dining hall
 
Top 8 allergens, available on request in the dining hall
[Yes]
Full ingredients, available on request in the dining hall
[Yes]

 
Top 8 Allergens
Full Ingredients

Specific areas

All stations.

1. We provide access to ingredient information for made-to-order* items. *Made-to-order - Meals that are prepared on request and to your specification in the dining hall. Examples include a sandwich station, omelet station, burrito station, etc.

Self-Serve Items
Self-Serve Items
[Yes, for all stations]
How are ingredients available?
Table: Ingredient Info Availability
Top 8 allergens, online database
[Yes]
Full ingredients, online database
[Yes]
Top 8 allergens, a list is posted in the dining hall
[Yes]
Full ingredients, a list is posted in the dining hall
 
Top 8 allergens, available on request in the dining hall
[Yes]
Full ingredients, available on request in the dining hall
[Yes]

 
Top 8 Allergens
Full Ingredients

Specific areas

All self serve areas have ingredient information available with the exception of the standard menu items on the salad bar and deli. However, they can be provided upon request.

2. We provide access to ingredient information for self-serve* items. *Self-serve - Meals that are served buffet-style in a dining hall. These are typically high risk for cross-contact and are best avoided by diners with food allergies.

Made-To-Order Areas
Made-to-order areas
[Yes, in all stations]
Additional information

If someone alerts any and all staff of a food allergy then a procedure is in place to tell the person in charge who will then offer to make a separate meal in the back of the kitchen using all separate & clean utensils & pans to greatly reduce the risk of cross contact.

3. We have procedures in place to lower the risk of cross-contact in made-to-order areas.

Self-Serve Areas
Self-Serve Areas
[Yes, in some areas]
Specific areas

- Procedures are in place for how staff should handle high risk items to lower cross contact. - Policy in place regarding how staff handles damaged items. - Receiving Staff are trained on allergens to avoid cross contact and to notify the person in charge if a substitute item comes in without prior approval. - Shelves and storage areas are labeled by product type. - Allergy friendly foods are kept in a separate segregated area. - Items at high risk of becoming airborne are stored on lower shelves away from open items. - Prepared foods are grouped together. - Storage containers are covered, labeled, and dated. - Procedures are in place to prevent cross contact during food prep with color coded cutting boards & separate pans. - Staff wash their hands and changes gloves between every allergy meal prepared. - Prep surface is washed & sanitized between every allergy meal prepared. - Clean utensils are used for each new meal item. - If cross contact occurs the meal item is thrown out . - The salad bar is set up so all dairy is in one section away from produce to lower risk of cross contact. - Students can request self serve items from a fresh batch in the kitchen. - Food labels in dining hall include all top allergen information in all areas with the exception of the salad bar and deli

4. We have procedures in place to lower the risk of cross-contact in self-serve areas.

Pre-Order Meals
Do students have access to pre-order meals free from their allergens?
[Not answered]
Additional information

Students can order allergen meals through GrubHub in our retail locations.  By indicating an allergen on their order, the order will be made separate from the other orders to prevent cross contact.  In our main dining hall, our BASE station is made in a separate allergen free area to prevent cross contact.  

5. We have pre-order meals* available. *Pre-order meals - Custom meals that can be ordered in advance by a diner so they are ready for pick up at a specific time. Typically these can be ordered online or by phone/text.

Allergy-Friendly Station
Do students have access to an allergy-friendly station(s) that is free from specific allergens?
[Yes]
What is the station free from?
Peanut
Tree nut
Fish
Shellfish
Eggs
Wheat
Soy
Milk
Gluten
Coconut, Sesame
Additional Information

The BASE station at Kimball Dining hall is free from 10 allergens (listed above, but are Peanuts, Tree Nuts, Fish, Shellfish, Eggs, Wheat, Soy, Dairy/Milk, Wheat/Gluten, Sesame, and Coconut).  The items on The BASE are prepared in a separate part of our kitchen with it's own equipment and utensils, preventing cross contact.  The items are served to guests as well, helping to further prevent cross contact.  This station has a full time Allergen Sous Chef who works closely with the Executive Chef and The Senior Assistant Director of Culinary Development and Nutrition to ensure that all foods produced on this station are free from the allergies listed above.  This station focuses on flavorful cuisine by using less processed items and focuses on clean cooking and eating.  This station is available at Kimball seven days a week through all meal periods.  Other options from The BASE are available at some retail locations with a special sticker denoting that it was made in the allergy free zone at Kimball Hall.   

6. We have an allergy-friendly station*. *Allergy-friendly station - A food station where specific ingredients are banned, typically including many or all items in the Top 8 allergens and gluten.

Dining Services Staff Member Trained?
Dining services staff trained?
[Yes, all staff]
How often?
At least once a year
twice per year.
Which course(s) are used?
We developed our own food allergy training.
What topics are covered?

- Food allergy 101 - The difference between cross contact and cross contamination. - Direct and indirect cross contact and how to prevent it. - How an intolerance is different from an anaphylactic food allergy. - What is Celiac disease - Recognizing and responding to anaphylaxis. - College policy on administering epinephrine.

Additional information

Our training for allergies revolves around hands on explanations and examples set up by the Senior Assistant Director of Culinary Development and Nutrition.  This program takes a class room setting and applies it to real life scenarios to help exemplify how allergens need to be handled and the importance of preventing cross contact.

7. We train dining services staff members.

Registered Dietitian on Staff?
Do you have a registered dietitian on staff?
[Not answered]

8. We have a registered dietitian* on staff. *Registered dietitian - Registered dietitians are food and nutrition experts who are often tasked with helping students with food allergies navigate the dining halls.

Campus Life & Disabilities
RAs Trained
RA’s trained
[No]

9. We train our RA's.

Inclusive Resident Life Programs Including Food
Inclusive resident life programs involving food?
[Yes]
How can students access safe foods for resident life programs?

Contact their RA.

Additional information

For current students all requests and documentation need to be submitted to the Office of Accessibility Services before April 1st. For prospective students please submit documentation as soon as possible. The earlier we know the more we are able to assist you.

10. We have inclusive resident life programs* including food. *Inclusive resident life programs - Programs in the resident halls often include food. Inclusive resident life programs will offer students with food allergies the opportunity to request safe food alternatives for events they attend in the dorms.

Accommodations for Roommate Assignments
ROLLUP - Accommodations for roommate assignments
 
How does the school provide accommodations?
Trying to match students with food allergies for room assignments upon request
Does the housing office process requests?
No, another office on campus processes these requests (please specify)
Office of Accessibility Services
Where can students get more information?
Neal Lipsitz
508-793-3693

11. We offer accommodations for roommate assignments. *Every accommodation request is evaluated on a case-by-case basis. A housing accommodation cannot be guaranteed prior to an individual evaluation.

Disability Services Office Processes Food Allergy and Celiac Disease Accommodation Requests
Disability services office processes food allergy and celiac disease accommodation requests
[Yes]
Other departments a student should contact?

Health Services. 

How can students submit an accommodations request?

Submit all medical documentation to Health Services and contact the Accessibility Services office.

12. Our disability office processes food allergy and celiac disease accommodation requests.

Health Services
What health services are offered?
Food allergy management care
Prescriptions for epinephrine
We will refer the student to an allergist for tests and diagnoses.

See what health services we offer >

Emergency Response
Stock, Undesignated Epinephrine Available for Emergency Response
Stock, undesignated epinephrine for emergencies
[No]

13. We have stock, undesignated epinephrine* available for emergency response. *Stock, undesignated epinephrine - Epinephrine that is prescribed to a college or university rather than to a particular student. This epinephrine is kept on hand to use for any student that experiences anaphylaxis.

Campus Emergency Responders Carry Epinephrine
Campus emergency responders carry epinephrine
[No]
Who are the emergency responders?
On-campus emergency responders
Public Safety (some of them are EMT's)

14. Our campus emergency responders carry epinephrine.

Emergency Response Policy
What does the policy allow for?
Staff is trained to recognize anaphylaxis and call emergency responders
Emergency responders are trained to help the student administer their own epinephrine.
Additional Information

Staff is trained to call Public Safety, campus's police division for the fastest response time.

See what our emergency response policy allows for >

Contact Info
Disability Staff Contact
Neal Lipsitz
508-793-3693
Last updated on:
February 17, 2023
College profiles containing a purple checkmark under the university name are verified college users. All other profiles have been generated through publicly available information from college websites. Accommodations may be available that are not listed here.