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Framingham State University

Dining Services
Made-to-order items

1. We provide access to ingredient information for made-to-order* items. *Made-to-order - Meals that are prepared on request and to your specification in the dining hall. Examples include a sandwich station, omelet station, burrito station, etc.

Made-to-order items
[YES]
How are ingredients available?
Table: Ingredient Info Availability

 
Top 8 Allergens
Full Ingredients

Top 8 allergens, online database
[YES]
Full ingredients, online database
 
Top 8 allergens, a list is posted in the dining hall
[YES]
Full ingredients, a list is posted in the dining hall
 
Top 8 allergens, available on request in the dining hall
[YES]
Full ingredients, available on request in the dining hall
[YES]
Other so_ing_info_avail_other
We provide ingredient information for all foods served in the Dining Commons upon request.
Specific areas

All short-order stations in the Dining Commons have menu items listed with the Top 8 Allergens. Additional ingredient information is available upon request.

Self-Serve Items

2. We provide access to ingredient information for self-serve* items. *Self-serve - Meals that are served buffet-style in a dining hall. These are typically high risk for cross-contact and are best avoided by diners with food allergies.

Self-Serve Items
[YES]
How are ingredients available?
Table: Ingredient Info Availability

 
Top 8 Allergens
Full Ingredients

Top 8 allergens, online database
[YES]
Full ingredients, online database
 
Top 8 allergens, a list is posted in the dining hall
[YES]
Full ingredients, a list is posted in the dining hall
 
Top 8 allergens, available on request in the dining hall
[YES]
Full ingredients, available on request in the dining hall
[YES]
Other _ss_ing_info_avail_othe
We provide ingredient information for all foods served in the Dining Commons upon request.
Specific areas

All self-serve areas in the Dining Commons have menu items listed with the Top 8 Allergens. Additional ingredient information is available upon request.

Made-To-Order Areas

3. We have procedures in place to lower the risk of cross-contact in made-to-order areas.

Made-to-order areas
[SOME]
Specific areas

The State Street Deli has specific cross-contact procedures in place.

Additional information

Students should inform the staff at every station in the Dining Commons of their food allergy. At the State Street Deli, there is an established procedure along with visual reminders on steps to take if a student identifies a specific dietary restriction. Students may request their sandwich be made using items from back-up containers and separate utensils.

Self-Serve Areas

4. We have procedures in place to lower the risk of cross-contact in self-serve areas.

Self-Serve Areas
[SOME]
Specific areas

The salad bar is set up with high-risk/allergen containing foods grouped together. The MyZone pantry is designed to only contain gluten, peanut and treenut free products.

Additional Information

Our staff is trained to prevent cross-contact at all stations in the Dining Commons. We do advise students with food allergies to request products be taken from back-up to ensure their dining needs are being met. In addition, all self-service items are labeled with the Top 8 Allergens it may contain.

Pre-Order Meals

5. We have pre-order meals* available. *Pre-order meals - Custom meals that can be ordered in advance by a diner so they are ready for pick up at a specific time. Typically these can be ordered online or by phone/text.

Do students have access to pre-order meals free from their allergens?
[YES]
Additional information

While most guests are able to navigate the Dining Commons using the tools and resources provided, we realize that some guests require additional attention. In these instances, we take a personalized approach to working with our guests to ensure that all of their dietary needs are effectively met. Accommodations (pre-ordered meals) will be provided for students who have seen a health care provider and have been formally diagnosed with a condition requiring dietary accommodations. Students should refer to the Dietary/Meal Plan Modification Policy on the Framingham State University Disability/Access Services website (https://www.framingham.edu/academics/center-for-academic-success-and-ac…).

Allergy-Friendly Station

6. We have an allergy-friendly station*. *Allergy-friendly station - A food station where specific ingredients are banned, typically including many or all items in the Top 8 allergens and gluten.

Do students have access to an allergy-friendly station?
[YES]
What is the station free from?
Peanut
Tree nut
Shellfish
Eggs
Wheat
Soy
Milk
Gluten
Additional Information

We have two allergen-friendly stations in our Dining Commons, Simple Servings and MyZone. Simple Servings provides safe and appetizing food choices for our customers with food allergies or gluten intolerance. Open seven days a week for lunch and dinner, Simple Servings provides meals naturally free of milk, eggs, wheat, soy, shellfish, tree nuts, peanuts and gluten. Separate utensils, cooking equipment and preparation areas minimize but do not totally eliminate the changes of gluten and allergens in our Simple Servings foods. The MyZone pantry contains gluten-free, peanut-free and treenut free producs. In addition, the MyZone has a designated toaster oven and microwave for products that do not contain gluten, peanuts and treenuts. MyZone areas give customers the ability to be involved in their own allergen-safe meal preparation. Hot entrées can be found at Classics 1839 during lunch and dinner.

Dining Services Staff Member Trained?

7. We train dining services staff members.

Dining services staff trained?
[YES]
How often?
at least once a year
Which course(s) are used?
AllerTrain courses by MenuTrinfo
ServSafe Allergen by National Restaurant Association
Sodexo Training
What topics are covered?

Topics Covered Include: Food Allergies, Celiac Disesae, Food Sensitivities and Intolerance, Avoiding Cross-Contact, Emergency Procedures, Signs and Symptoms of Allergic Reaction, Food Storage/Handling, Cleaning and Sanitizing

Registered Dietitian on Staff?

8. We have a registered dietitian* on staff. *Registered dietitian - Registered dietitians are food and nutrition experts who are often tasked with helping students with food allergies navigate the dining halls.

Do you have a registered dietitian on staff?
[YES]
Campus Life & Disabilities
RAs Trained

9. We train our RA's.

RA’s trained
[NO]
Inclusive Resident Life Programs Including Food

10. We have inclusive resident life programs* including food. *Inclusive resident life programs - Programs in the resident halls often include food. Inclusive resident life programs will offer students with food allergies the opportunity to request safe food alternatives for events they attend in the dorms.

Inclusive resident life programs involving food?
[YES]
How can students access safe foods for resident life programs?

Students can speak with the Catering Department in Dining Services to discuss menu options.

Additional information

Resident Assistants receive general training on medical emergencies.

Accommodations for Roommate Assignments

11. We offer accommodations for roommate assignments. *Every accommodation request is evaluated on a case-by-case basis. A housing accommodation cannot be guaranteed prior to an individual evaluation.

Accommodations for roommate assignments
[YES]
How does the school provide accommodations?
After freshmen year, students are able to choose a specific roommate.
Does the housing office process requests?
[YES]
Where can students get more information?
Disability Services Office Processes Food Allergy and Celiac Disease Accommodation Requests

12. Our disability office processes food allergy and celiac disease accommodation requests.

Disability services office processes food allergy and celiac disease accommodation requests
[YES]
Other departments a student should contact?

The accommodation process begins in the office of Disability/Access Services.

How can a student submit a request?

Students should set up a meeting with the Dining Services Dietitian to discuss their needs in detail and to tour the Dining Commons. After all information has been reviewed by Dining Services, a confirmation e-mail will be sent to the student highlighting the discussion and what accommodations will be provided to the student. If however, students do not feel their dietary needs are able to be met, they may request a modification to the dining contract. Accommodations will be provided for students who have seen a health care provider and have been formally diagnosed with a condition requiring dietary accommodations. Students should refer to the Dietary/Meal Plan Modification Policy on the Framingham State University Disability/Access Services website (https://www.framingham.edu/academics/center-for-academic-success-and-ac…).

Health Services

See what health services we offer >

What health services are offered?
food allergy management care
prescriptions for epinephrine
Emergency Response
Stock, Undesignated Epinephrine Available for Emergency Response

13. We have stock, undesignated epinephrine* available for emergency response. *Stock, undesignated epinephrine - Epinephrine that is prescribed to a college or university rather than to a particular student. This epinephrine is kept on hand to use for any student that experiences anaphylaxis.

Stock, undesignated epinephrine for emergencies
[YES]
Where?
healthcare facilities
Additional information

If the student is prescribed an epinephrine injector, they are solely responsible for its use. Dining Services does not have epinephrine injectors available at any of its dining locations. The Dining Services staff is not trained and cannot administer or provide them. The student should alert friends, roommates, and/or resident assistant of their condition, educate them about the signs and symptoms of anaphylactic shock, and provide them with the steps to take if such an incident occurs.

Campus Emergency Responders Carry Epinephrine

14. Our campus emergency responders carry epinephrine.

Campus emergency responders carry epinephrine
[NO]
Who are the emergency responders?
on-campus emergency responders
city emergency responders

Campus Police do not carry epinephrine. The ambulance that is contacted carries epinephrine.

Emergency Response Policy

See what our emergency response policy allows for >

What does the policy allow for?
Staff is trained to recognize anaphylaxis and call emergency responders
Contact Info
Dining Services Staff Contact
Disability Staff Contact
Last updated:
September 11, 2017

Information is reported by Colleges. FARE is not responsible for the information provided.