Northeastern University

Dining Services
Made-to-order items

1. We provide access to ingredient information for made-to-order* items. *Made-to-order - Meals that are prepared on request and to your specification in the dining hall. Examples include a sandwich station, omelet station, burrito station, etc.

Made-to-order items
[YES]
How are ingredients available?
Table: Ingredient Info Availability

 
Top 8 Allergens
Full Ingredients

Top 8 allergens, online database
[YES]
Full ingredients, online database
[YES]
Top 8 allergens, a list is posted in the dining hall
[YES]
Full ingredients, a list is posted in the dining hall
[YES]
Top 8 allergens, available on request in the dining hall
[YES]
Full ingredients, available on request in the dining hall
[YES]
Specific areas

All menus and ingredient information can be found online/dineoncampus APP or in the dining halls at the ipad/Kiosk station

Self-Serve Items

2. We provide access to ingredient information for self-serve* items. *Self-serve - Meals that are served buffet-style in a dining hall. These are typically high risk for cross-contact and are best avoided by diners with food allergies.

Self-Serve Items
[YES]
How are ingredients available?
Table: Ingredient Info Availability

 
Top 8 Allergens
Full Ingredients

Top 8 allergens, online database
[YES]
Full ingredients, online database
[NO]
Top 8 allergens, a list is posted in the dining hall
[YES]
Full ingredients, a list is posted in the dining hall
[YES]
Top 8 allergens, available on request in the dining hall
[YES]
Full ingredients, available on request in the dining hall
[YES]
Specific areas

All menus and ingredient information can be found online/dineoncampus APP or in the dining halls at the ipad/Kiosk station

Made-To-Order Areas

3. We have procedures in place to lower the risk of cross-contact in made-to-order areas.

Made-to-order areas
[YES, IN ALL STATIONS]
Self-Serve Areas

4. We have procedures in place to lower the risk of cross-contact in self-serve areas.

Self-Serve Areas
[YES, IN ALL AREAS]
Pre-Order Meals

5. We have pre-order meals* available. *Pre-order meals - Custom meals that can be ordered in advance by a diner so they are ready for pick up at a specific time. Typically these can be ordered online or by phone/text.

Do students have access to pre-order meals free from their allergens?
[NO]
Allergy-Friendly Station

6. We have an allergy-friendly station*. *Allergy-friendly station - A food station where specific ingredients are banned, typically including many or all items in the Top 8 allergens and gluten.

Do students have access to an allergy-friendly station?
[YES]
What is the station free from?
Peanut
Tree nut
Fish
Shellfish
Eggs
Wheat
Soy
Milk
Gluten
Additional Information

Zone 8, located inside International Village Dining,  is a designated station for guests dining with food allergies and sensitivities. Menu items prepared within the station are made without eight major food allergens – milk, eggs, peanuts, tree nuts, fish, shellfish, wheat, and soy. All Zone 8 staff are trained in food allergy awareness.

Zone 8 operates for both lunch and dinner periods, seven days a week. The station shuts down between meal periods (from 3:00 pm to 5:00 pm) to prep for dinner service and ensure food safety guidelines monitored by Northeastern Dining’s Quality Assurance manager.

Dining Services Staff Member Trained?

7. We train dining services staff members.

Dining services staff trained?
[YES]
Which course(s) are used?
FARECheck Certified course
ServSafe Allergen by National Restaurant Association
Chartwells provided corporate training
What topics are covered?

anaphylaxis, avoiding cross-contact, our university policy

Additional information

Northeastern Dining Services is happy to support students with food allergies and other dietary concerns. Please see more information as to what is offered throughout the Northeastern residential dining halls (https://nudining.com/Residential-Dining). Additionally, we request that students contact Christine Clark, Registered Dietitian, at christine.clark2@compass-usa.com and Tom Barton, Executive Chef, at tom.barton@compass-usa.com to arrange a meeting to further educate on dining opportunities specific to dietary needs and concerns as well as meeting of allergen trained staff, etc.

Registered Dietitian on Staff?

8. We have a registered dietitian* on staff. *Registered dietitian - Registered dietitians are food and nutrition experts who are often tasked with helping students with food allergies navigate the dining halls.

Do you have a registered dietitian on staff?
[YES]
Campus Life & Disabilities
RAs Trained

9. We train our RA's.

RA’s trained
[NO]
Inclusive Resident Life Programs Including Food

10. We have inclusive resident life programs* including food. *Inclusive resident life programs - Programs in the resident halls often include food. Inclusive resident life programs will offer students with food allergies the opportunity to request safe food alternatives for events they attend in the dorms.

Inclusive resident life programs involving food?
[YES]
How can students access safe foods for resident life programs?

Resident Assistants (RAs) will ask about food allergies/preferences in a survey before each semester starts in order to prepare their programs accordingly and make sure to offer food for everyone in their community. It is also common practice for resident life to offer a gluten-free, vegan, and a nut-free option at every hosted event.

Accommodations for Roommate Assignments

11. We offer accommodations for roommate assignments. *Every accommodation request is evaluated on a case-by-case basis. A housing accommodation cannot be guaranteed prior to an individual evaluation.

Accommodations for roommate assignments
[NO]
Does the housing office process requests?
No
Students should contact the DRC to process any accommodation requests.
Disability Services Office Processes Food Allergy and Celiac Disease Accommodation Requests

12. Our disability office processes food allergy and celiac disease accommodation requests.

Disability services office processes food allergy and celiac disease accommodation requests
[YES]
Other departments a student should contact?

Each student interested in seeking services through the DRC should submit a complete intake packet. A complete intake packet consists of all elements of required documentation, including information to be completed by qualified professionals, as well as . A clinician who has seen the student in the last six months will be asked to complete the Dietary Disclosure Form. Once we have a complete intake packet from the student, we will begin our review process.

How can a student submit a request?

Same as above. Each student interested in seeking services through the DRC should submit a complete intake packet. A complete intake packet consists of all elements of required documentation, including information to be completed by qualified professionals, as well as . A clinician who has seen the student in the last six months will be asked to complete the Dietary Disclosure Form. Once we have a complete intake packet

Additional Information

Concurrent with our evaluation of a student’s request, our office refers students with food allergies to Christine M Clark, registered dietitian, to assist in navigating the dining halls specific to the student’s nutritional concerns.

Health Services

See what health services we offer >

What health services are offered?
University Health and Counseling Services (UHCS) will refer students to a local allergist for testing and diagnoses as needed.
Emergency Response
Stock, Undesignated Epinephrine Available for Emergency Response

13. We have stock, undesignated epinephrine* available for emergency response. *Stock, undesignated epinephrine - Epinephrine that is prescribed to a college or university rather than to a particular student. This epinephrine is kept on hand to use for any student that experiences anaphylaxis.

Stock, undesignated epinephrine for emergencies
[YES]
Where?
healthcare facilities
Additional information

UHCS has stock, undesignated epinephrine and trained staff to administer, during UHCS normal business hours.

During an emergency, dining services protocol is to contact NUPD (our first responders) immediately.

*Stock, undesignated epinephrine - Epinephrine that is prescribed to a college or university rather than to a particular student. This epinephrine is kept on hand to use for any student that experiences anaphylaxis.

Campus Emergency Responders Carry Epinephrine

14. Our campus emergency responders carry epinephrine.

Campus emergency responders carry epinephrine
[YES]
Who are the emergency responders?
on-campus emergency responders
city emergency responders
Additional information

Northeastern’s first responders are trained to assist and support administration of student’s own Epinephrine.

NUPD works in close partnership with University Health and Counseling Services (UHCS), Boston Emergency Medical Services, contract ambulance services, and various area hospitals to provide on-scene assessment and treatment, emergency medical transportation, and follow-up services. 

If you are having a medical emergency while you’re on campus, contact NUPD emergency line at 617.373.3333 to receive immediate assistance.

Emergency Response Policy

See what our emergency response policy allows for >

What does the policy allow for?
Staff is trained to recognize anaphylaxis and call emergency responders
on-campus emergency responders carry epinephrine for use in an emergency
Additional Information

Staff is trained to recognize anaphylaxis and call emergency responders

Health Services has trained staff to administer epinephrine at Health Services during normal operating hours.  See UHCS website for more information https://www.northeastern.edu/uhcs/about-uhcs/

Contact Info
Dining Services Staff Contact
Christine McCarthy Clark
617 373- 2530
Disability Staff Contact
Last updated:
October 31, 2019

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