My contact details and passwordLog out

Worcester Polytechnic Institute (WPI)

Dining Services
Made-to-order items

1. We provide access to ingredient information for made-to-order* items. *Made-to-order - Meals that are prepared on request and to your specification in the dining hall. Examples include a sandwich station, omelet station, burrito station, etc.

Made-to-order items
[YES]
How are ingredients available?
Table: Ingredient Info Availability

 
Top 8 Allergens
Full Ingredients

Top 8 allergens, online database
[NO]
Full ingredients, online database
[YES]
Top 8 allergens, a list is posted in the dining hall
[NO]
Full ingredients, a list is posted in the dining hall
[NO]
Top 8 allergens, available on request in the dining hall
[YES]
Full ingredients, available on request in the dining hall
[YES]
Specific areas

Residential Dining (Morgan Dining Hall): Grill station items, Sandwich station

Goat’s Head (Restaurant Style Dining)

Campus Center Food Court:  Retail:  Deli

Additional Information

The ingredient information online (https://new.dineoncampus.com/WPI/whats-on-the-menu) and the  dineoncampus App  are the first points of reference. Students with food allergies/celiac disease are asked to confirm with food allergy experts/chefs for verification. All of the information listed above is for informational purposes and current as of 10/24/2018. The information is subject to change. For further questions, please reach out to Shavaun Cloran, Registered Dietitian at Scloran@wpi.edu.

Self-Serve Items

2. We provide access to ingredient information for self-serve* items. *Self-serve - Meals that are served buffet-style in a dining hall. These are typically high risk for cross-contact and are best avoided by diners with food allergies.

Self-Serve Items
[YES]
How are ingredients available?
Table: Ingredient Info Availability

 
Top 8 Allergens
Full Ingredients

Top 8 allergens, online database
[NO]
Full ingredients, online database
[YES]
Top 8 allergens, a list is posted in the dining hall
[NO]
Full ingredients, a list is posted in the dining hall
[NO]
Top 8 allergens, available on request in the dining hall
[YES]
Full ingredients, available on request in the dining hall
[YES]
Specific areas

Residential Dining (Morgan Dining Hall): Main Entree Line, Balance U (menu without Top 8 Allergens and gluten), Pizza and Pasta station, Vegetarian Station, Composed Salads on Salad Bar.

Additional Information

The ingredient information online (https://new.dineoncampus.com/WPI/whats-on-the-menu) and the dineoncampus App  are the first points of reference. Students with food allergies/celiac disease are asked to confirm with food allergy experts/chefs for verification. In order to provide the most up to date information, it is the Chartwells’ policy to provide recipe ingredient information, recipe preparation, and product label information directly to the student so that he/she is able make his/her own decision regarding deciding to eat a menu item or not. Students are asked to speak to the Resident Food Allergen Trained Associate/Chef for this information. This policy is relayed to students both verbally and on display.  The information is subject to change. For further questions, please reach out to Shavaun Cloran, Registered Dietitian at Scloran@wpi.edu.

Made-To-Order Areas

3. We have procedures in place to lower the risk of cross-contact in made-to-order areas.

Made-to-order areas
[YES, IN SOME STATIONS]
Specific areas

Both Residential Dining and Retail: Made to order sandwiches Residential Dining: Short order grill items Goat's Head (Restaurant Style Dining): Short order grill items

Additional information

Both Residential Dining and Retail: Made to order sandwiches: procedures are set in place to limit cross-contact (changing of gloves, barrier method, separate area of preparation, use of ‘fresh product”, individually packaged condiments are provided). Residential Dining: Short order grill items are prepared in the back kitchen by an allergen trained chef to limit cross-contact. Goat’s Head (Restaurant Style Dining): Short order grill items are prepared in the back kitchen by an allergen trained chef to limit cross-contact.

Self-Serve Areas

4. We have procedures in place to lower the risk of cross-contact in self-serve areas.

Self-Serve Areas
[YES, IN SOME AREAS]
Specific areas

Residential Dining: Main Entree Line and Salad Bar: Retail Dining: Salad Bar

Additional Information

Residential Dining: Main Entree Line and Salad Bar: There is an established procedure for the layout of the self-serve areas to group the allergen/gluten containing foods together to lessen the risk of cross-contact. Retail: Salad Bar: There is an established procedure for the layout of the self-serve areas to group the allergen/gluten containing foods together to lessen the risk of cross-contact. Separate utensils are used for every item in the self-serve areas. All of the information listed above is for informational purposes and current as of 10/24/2018. The information is subject to change. For further questions, please reach out to Shavaun Cloran, Registered Dietitian at Scloran@wpi.edu.

Pre-Order Meals

5. We have pre-order meals* available. *Pre-order meals - Custom meals that can be ordered in advance by a diner so they are ready for pick up at a specific time. Typically these can be ordered online or by phone/text.

Do students have access to pre-order meals free from their allergens?
[YES]
Additional information

Residential Dining: Pre-Ordering Bagged Meals are available “to go” with dietary accommodations: https://www.wpi.edu/student-experience/housing-dining/dining/morgan-hall. In addition to Pre-Ordered Bagged Meals, students with nutritional concerns are also welcome to request individually prepared meals. We do not see this request often as our Allergy-Friendly Station (Balance U in Morgan Dining Hall) and other Made Without Gluten options appear to meet the needs of most of this student population.

Allergy-Friendly Station

6. We have an allergy-friendly station*. *Allergy-friendly station - A food station where specific ingredients are banned, typically including many or all items in the Top 8 allergens and gluten.

Do students have access to an allergy-friendly station?
[YES]
What is the station free from?
Peanut
Tree nut
Fish
Shellfish
Eggs
Wheat
Soy
Milk
Gluten
Additional Information

The meals provided at this station are made with fresh, simple ingredients, usually consisting of a protein, starch and vegetable. Our trained associates serve the menu items at this station to limit cross-contact.

Dining Services Staff Member Trained?

7. We train dining services staff members.

Dining services staff trained?
[YES]
How often?
when hired
Which course(s) are used?
FARECheck Certified course
We developed our own food allergy training.
What topics are covered?

Food allergies and Celiac Disease, symptoms of exposure including anaphylaxis, preventative cross-contact measures, protocol for responding to food allergy questions from students, process, emergency plan.

Additional information

All new hires are required to pass the Compass Celiac and Food Allergy FARE Check online course before starting in production areas. Within a short time, new hires are required to attend a dining area specific allergen training taught by a Registered Dietitian who is an Allertrain Master Trainer. All of the information listed above is for informational purposes and current as of 10/24/2018. The information is subject to change. For further questions, please reach out to Shavaun Cloran, Registered Dietitian at Scloran@wpi.edu.

Registered Dietitian on Staff?

8. We have a registered dietitian* on staff. *Registered dietitian - Registered dietitians are food and nutrition experts who are often tasked with helping students with food allergies navigate the dining halls.

Do you have a registered dietitian on staff?
[YES]
Campus Life & Disabilities
RAs Trained

9. We train our RA's.

RA’s trained
[YES]
What training?
AllerTrain RA
WPI Dining Dietitian provides a food allergy/celiac disease presentation following the AllerTrain RA video viewing
What topics are covered?

Education of food allergies/Celiac Disease, signs of food allergic reactions, review of dietary opportunities made by food service staff and student access to dietitian.

Inclusive Resident Life Programs Including Food

10. We have inclusive resident life programs* including food. *Inclusive resident life programs - Programs in the resident halls often include food. Inclusive resident life programs will offer students with food allergies the opportunity to request safe food alternatives for events they attend in the dorms.

Inclusive resident life programs involving food?
[YES]
How can students access safe foods for resident life programs?

Staff work to provide food that is inclusive of residents on the floor. They ask residents to complete forms at the start of the year, self-disclosing any allergies they may have. If there is a known allergy – the staff will work to keep out any food allergens from program foods.

Additional information

We encourage all students to disclose their allergies to the RA on their floor so that they can work to best accommodate and be inclusive during floor and building programs. Staff will not disclose any students’ allergies to others on the floor/in the building.

Accommodations for Roommate Assignments

11. We offer accommodations for roommate assignments. *Every accommodation request is evaluated on a case-by-case basis. A housing accommodation cannot be guaranteed prior to an individual evaluation.

Accommodations for roommate assignments
[YES]
How does the school provide accommodations?
facilitating roommate agreements involving food allergies upon request
working with students to change roommate assignments if it becomes necessary
Does the housing office process requests?
No, another office on campus processes these requests (please specify)
WPI Office of Disability Services
Where can students get more information?
Additional information

*Students will see this disclaimer with housing information on our site:

“Every accommodation request is evaluated on a case-by-case basis. A housing accommodation cannot be guaranteed prior to an individual evaluation.”

Disability Services Office Processes Food Allergy and Celiac Disease Accommodation Requests

12. Our disability office processes food allergy and celiac disease accommodation requests.

Disability services office processes food allergy and celiac disease accommodation requests
[YES]
Other departments a student should contact?

Students who may need accommodations in the dining environment are encouraged to start by meeting with the Dining Services staff (trained in food allergens) to review the allergen-friendly spaces designed to accommodate students with food allergies or Celiac Disease. Students who may need to request additional accommodations after meeting with Dining Services can request them through the housing accommodation request process (www.wpi.edu/student-experience/resources/disability-services#accommodat…) in the Office of Disability Services.

How can a student submit a request?

Online form.

Additional Information

We aim to provide students an equal dining experience as much as possible by accommodating them directly within the dining environment. Students can schedule a meeting with the Dining Services staff (trained on food allergens) as well as our Student Health Services through on online request form (https://www.wpi.edu/student-experience/housing-dining/dining/allergies-…). To learn more about the supports available directly within the dining environment, please see Dining Services’ Dining with Food Allergies and Celiac Disease brochure (https://www.wpi.edu/sites/default/files/inline-image/Offices/Disability…). As mentioned above, students may also seek housing accommodation support through the Office of Disability Services if it is determined their needs cannot be met within the dining environment.

Health Services

See what health services we offer >

What health services are offered?
food allergy management care
prescriptions for epinephrine
Emergency Response
Stock, Undesignated Epinephrine Available for Emergency Response

13. We have stock, undesignated epinephrine* available for emergency response. *Stock, undesignated epinephrine - Epinephrine that is prescribed to a college or university rather than to a particular student. This epinephrine is kept on hand to use for any student that experiences anaphylaxis.

Stock, undesignated epinephrine for emergencies
[NO]
Campus Emergency Responders Carry Epinephrine

14. Our campus emergency responders carry epinephrine.

Campus emergency responders carry epinephrine
[NO]
Who are the emergency responders?
on-campus emergency responders
city emergency responders
City Fire Department
Additional information

We instruct our students who are prescribed epinephrine by their allergist to keep their epinephrine on them at all times while on campus during our initial meeting with the student, parents, dietitian, director of health services and dining services. Our campus emergency responders are trained to help a student administer the student’s own epinephrine to him/herself. Local city responders carry stock epinephrine and are trained to administer, as needed. All of the information listed above is for informational purposes and current as of 10/24/2018. The information is subject to change. For further questions, please reach out to Shavaun Cloran, Registered Dietitian at Scloran@wpi.edu.

Emergency Response Policy

See what our emergency response policy allows for >

What does the policy allow for?
Staff is trained to recognize anaphylaxis and call emergency responders
Contact Info
Dining Services Staff Contact
Disability Staff Contact
Office of Disability Services
508-831-4908
Last updated:
October 24, 2018

Information is reported by Colleges. FARE is not responsible for the information provided.