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Michigan State University

Dining Services
Made-to-order items

1. We provide access to ingredient information for made-to-order* items. *Made-to-order - Meals that are prepared on request and to your specification in the dining hall. Examples include a sandwich station, omelet station, burrito station, etc.

Made-to-order items
[YES]
How are ingredients available?
Table: Ingredient Info Availability

 
Top 8 Allergens
Full Ingredients

Top 8 allergens, online database
[YES]
Full ingredients, online database
[YES]
Top 8 allergens, a list is posted in the dining hall
[YES]
Full ingredients, a list is posted in the dining hall
 
Top 8 allergens, available on request in the dining hall
[YES]
Full ingredients, available on request in the dining hall
[YES]
Other
The guests can contact the registered dietitian at any time.
Specific areas

We have 10 dining halls and all of the venues in those halls have the ingredient information available.

Self-Serve Items

2. We provide access to ingredient information for self-serve* items. *Self-serve - Meals that are served buffet-style in a dining hall. These are typically high risk for cross-contact and are best avoided by diners with food allergies.

Self-Serve Items
[YES]
How are ingredients available?
Table: Ingredient Info Availability

 
Top 8 Allergens
Full Ingredients

Top 8 allergens, online database
[YES]
Full ingredients, online database
[YES]
Top 8 allergens, a list is posted in the dining hall
[YES]
Full ingredients, a list is posted in the dining hall
 
Top 8 allergens, available on request in the dining hall
[YES]
Full ingredients, available on request in the dining hall
[YES]
Other
Guests can contact the dietitian at any point for this information.
Specific areas

Salad dressings, sauces/condiments, bagels/breads from the MSU Bakery

Made-To-Order Areas

3. We have procedures in place to lower the risk of cross-contact in made-to-order areas.

Made-to-order areas
[YES, IN SOME STATIONS]
Specific areas

All chefs and staff preparing meals have been trained and certified in AllerTrain’s food allergy management course. They follow procedures to ensure meal safety for students with dietary restrictions. There are posters in the venues as visual reminders of allergens and cross contact. Barriers are used on prep/cooking surfaces, separate tongs are available, guests can request for back up product.

Self-Serve Areas

4. We have procedures in place to lower the risk of cross-contact in self-serve areas.

Self-Serve Areas
[YES, IN SOME AREAS]
Specific areas

Some of the 11 dining halls on campus have shelves or storage areas labeled to keep storage areas organized and consistent, where allergy-friendly items are stocked, they are stored separately from items containing the allergens they do not contain, items at high risk of becoming airborne are stored on low shelves and away from open items, prepared sauces and other items at high risk for spilling are stored on lower shelves or stored above like-allergen-containing items, prepared food items are stored with like-allergen-containing items, storage containers are covered, Chefs/managers are trained in food allergy management and they ensure the staff is handling food appropriately, barriers are created when preparing foods, meals are prepared separately, staff wash their hands and change their gloves between menu items, surfaces are cleaned and sanitized between menu items along with using clean utensils, guests can ask for product from a back up container, separate utensils are used for each item in self-serve areas, menu signs show which items have the top 8 allergies, full ingredient information is available online, self service areas are properly maintained and cleaned.

Pre-Order Meals

5. We have pre-order meals* available. *Pre-order meals - Custom meals that can be ordered in advance by a diner so they are ready for pick up at a specific time. Typically these can be ordered online or by phone/text.

Do students have access to pre-order meals free from their allergens?
[YES]
Additional information

We formulate our menus to have options for those with allergies as well as are looking to have meals available that are free of the top 8. In a case where this might not be available, we rely on open and timely communication from the guest and we can collaborate together for success on everyone's ends.

Allergy-Friendly Station

6. We have an allergy-friendly station*. *Allergy-friendly station - A food station where specific ingredients are banned, typically including many or all items in the Top 8 allergens and gluten.

Do students have access to an allergy-friendly station?
[NO]
Dining Services Staff Member Trained?

7. We train dining services staff members.

Dining services staff trained?
[YES]
How often?
Other (please specify)
The chefs, managers, full time cooks, Culinary's leadership team, and student supervisors have a 5 year certification with their training. All employees will receive information on it upon their hire, as well as yearly with their manditory annual complia
Which course(s) are used?
AllerTrain courses by MenuTrinfo
What topics are covered?

The big 8 of allergens, celiac disease, intolerances, prevention of cross contact in both the front and back of the house, and what to do in the case of a reaction along with the administering of epinephrine.

Additional information

As of fall of 2016, almost 600 members of our team has been trained.

Registered Dietitian on Staff?

8. We have a registered dietitian* on staff. *Registered dietitian - Registered dietitians are food and nutrition experts who are often tasked with helping students with food allergies navigate the dining halls.

Do you have a registered dietitian on staff?
[YES]
Campus Life & Disabilities
RAs Trained

9. We train our RA's.

RA’s trained
[NO]
Inclusive Resident Life Programs Including Food

10. We have inclusive resident life programs* including food. *Inclusive resident life programs - Programs in the resident halls often include food. Inclusive resident life programs will offer students with food allergies the opportunity to request safe food alternatives for events they attend in the dorms.

Inclusive resident life programs involving food?
[YES]
How can students access safe foods for resident life programs?

• We ask students to share any dietary needs with their Resident Assistant in writing at the first floor meeting at the beginning of the year; • Students can speak with hall staff prior to or at any event to ensure safe food options

Additional information

Information regarding allergies and reactions are given to the RA's each fall.

Accommodations for Roommate Assignments

11. We offer accommodations for roommate assignments. *Every accommodation request is evaluated on a case-by-case basis. A housing accommodation cannot be guaranteed prior to an individual evaluation.

Accommodations for roommate assignments
[YES]
[YES]
How does the school provide accommodations?
trying to match students with food allergies for room assignments upon request
facilitating roommate agreements involving food allergies upon request
working with students to change roommate assignments if it becomes necessary
Students select their own spaces and roommates. In-hall staff works with all students to mediate issues which include the use of the roommate agreement. Students are assisted with room moves for any reason.
Does the housing office process requests?
Yes
Where can students get more information?
Housing Assignments Office (anyone can offer assistance)
517-884-5483
Additional information

We work to accommodate student needs whenever possible.

Disability Services Office Processes Food Allergy and Celiac Disease Accommodation Requests

12. Our disability office processes food allergy and celiac disease accommodation requests.

Disability services office processes food allergy and celiac disease accommodation requests
[YES]
Other departments a student should contact?

Resource Center for Persons with Disabilities (RCPD) frequently and collaboratively consults with the University’s Dietitian, Gina Keilen. After considering all of the resources available through the University’s Culinary Services, many students find more than satisfactory ways to participate within the dining hall/meal plan experience, while safely avoiding known triggers and maintaining desired access to a full array of nutritional options. In less accommodable cases, a meal plan exemption can be granted, but this is rarely done and seen as a last resort after other options have failed or been ruled out.

How can a student submit a request?

Students can begin by visiting the RCPD’s website to learn about who they are and what they do. Then, if a student wishes to self-identify as a person with a disability, s/he then creates a MyProfile at https://login.msu.edu/?App=RCPD_Profile. This begins the registration process. The next step is for the student to submit a comprehensive written documentation of their disability. This must come from a licensed medical professional, most often the student’s diagnosing or treating physician, and include a diagnosis, scope or degree of involvement, summary of related functional limitations, and period of time services will be needed. Any professional completing this form must have first-hand knowledge of the condition. Diagnoses and documentation of chronic health disabilities by family members, relatives, or friends of the family are unacceptable. To help facilitate this process for students, RCPD often sends along best practices forms that allow for the efficient procurement of such substantive information. For instance, Grace and Caleb send the Chronic Health Disabilities Documentation form (CHF) to students every day. This eliminates much of the guesswork surrounding what’s needed to obtain accommodations through RCPD. This document is also available at www.rcpd.msu.edu/Services/ChronicHealth. Students, parents, or health care providers can print this form either from the document index or from the Chronic Health Disabilities page. The information from physicians aids RCPD in determining eligibility for appropriate accommodations. Once these forms are completed, treating physicians are asked to mail or fax it back to the RCPD with attention to the assigned specialist. RCPD cannot proceed unless all parts of the form are completed as thoroughly as possible. Incomplete information and illegible handwriting delay the registration process, requiring follow-up with the physician to fully understand a given student’s chronic health condition and its impacts. Once RCPD r

Health Services

See what health services we offer >

What health services are offered?
food allergy management care
prescriptions for epinephrine
fulfill epinephrine prescriptions in our pharmacy
seasonal allergy shots
we have an allergy clinic on campus
Health services refers guests to the local allergists for any allergy training.
Emergency Response
Stock, Undesignated Epinephrine Available for Emergency Response

13. We have stock, undesignated epinephrine* available for emergency response. *Stock, undesignated epinephrine - Epinephrine that is prescribed to a college or university rather than to a particular student. This epinephrine is kept on hand to use for any student that experiences anaphylaxis.

Stock, undesignated epinephrine for emergencies
[YES]
Where?
healthcare facilities
Emergency vehicles
Exceptions?

n/a

Campus Emergency Responders Carry Epinephrine

14. Our campus emergency responders carry epinephrine.

Campus emergency responders carry epinephrine
[YES]
Who are the emergency responders?
on-campus emergency responders
Emergency Response Policy

See what our emergency response policy allows for >

What does the policy allow for?
designated, trained staff to help administer a student’s epinephrine or stock, undesignated epinephrine in an emergency
Staff is trained to recognize anaphylaxis and call emergency responders
on-campus emergency responders carry epinephrine for use in an emergency
Contact Info
Dining Services Staff Contact
Disability Staff Contact
Caleb Sandoval; Boyang (Grace) Tong (tongboya@msu.edu)
(517) 884-1905; (517) 884-1907
Last updated:
March 3, 2017

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