Northwood University
VerifiedAction Station, Deli Station, Grill Station, Pizza Station, Pasta Station, Waffle Station, Wolf Den, Mid-Cafe, North Village Bistro
We note the eight major allergens on signage for each item available, but we also are more than happy to provide customers with a complete breakdown of all ingredients listed for each item.
1. We provide access to ingredient information for made-to-order* items. *Made-to-order - Meals that are prepared on request and to your specification in the dining hall. Examples include a sandwich station, omelet station, burrito station, etc.
Homestyle Station, Salad Bar, Soup Station, Taste of India Station, Dessert Station, Allergen Station, Mid-Cafe, Wolf Den, North Village Bistro
We note the eight major allergens on signage for each item available, but we also are more than happy to provide customers with a complete breakdown of all ingredients listed for each item.
2. We provide access to ingredient information for self-serve* items. *Self-serve - Meals that are served buffet-style in a dining hall. These are typically high risk for cross-contact and are best avoided by diners with food allergies.
Pizza Station, Deli Station, Action Station, Waffle Station, Mid-Cafe, Wolf Den, North Village Bistro
As these items are made to order we do offer allergen friendly alternatives and we do have procedures in place to produce those items in a way that will minimize potential for Cross-Contact
3. We have procedures in place to lower the risk of cross-contact in made-to-order areas.
4. We have procedures in place to lower the risk of cross-contact in self-serve areas.
If a student has any concerns we are more than happy to prepare a separate meal for said student. These meals are prepared by one of our ServSafe allergy certified chefs and can be customized to fit a students needs.
5. We have pre-order meals* available. *Pre-order meals - Custom meals that can be ordered in advance by a diner so they are ready for pick up at a specific time. Typically these can be ordered online or by phone/text.
We do offer some pre-packaged allergen friendly items near our cash register within our dining hall.
6. We have an allergy-friendly station*. *Allergy-friendly station - A food station where specific ingredients are banned, typically including many or all items in the Top 8 allergens and gluten.
Recognize Anaphylaxis, Procedures for anaphylaxis, University emergency response procedures, avoiding cross-contact, the importance of understanding food allergies, food allergy basics
All of our managers are ServSafe Allergen Certified, and all of our hourly staff go through basic Allergy training at least once a year.
7. We train dining services staff members.
8. We have a registered dietitian* on staff. *Registered dietitian - Registered dietitians are food and nutrition experts who are often tasked with helping students with food allergies navigate the dining halls.
9. We train our RA's.
We work to provide a variety of allergen friendly items via catering or our Timby Takeout program for residence and student life programs.
10. We have inclusive resident life programs* including food. *Inclusive resident life programs - Programs in the resident halls often include food. Inclusive resident life programs will offer students with food allergies the opportunity to request safe food alternatives for events they attend in the dorms.
11. We offer accommodations for roommate assignments. *Every accommodation request is evaluated on a case-by-case basis. A housing accommodation cannot be guaranteed prior to an individual evaluation.
12. Our disability office processes food allergy and celiac disease accommodation requests.
13. We have stock, undesignated epinephrine* available for emergency response. *Stock, undesignated epinephrine - Epinephrine that is prescribed to a college or university rather than to a particular student. This epinephrine is kept on hand to use for any student that experiences anaphylaxis.
14. Our campus emergency responders carry epinephrine.
Our campus security personnel are also trained first responders, who can help a student through a variety of emergency issues (including allergen related issues).
See what our emergency response policy allows for >