SUNY Oswego

Dining Services
Made-to-order items

1. We provide access to ingredient information for made-to-order* items. *Made-to-order - Meals that are prepared on request and to your specification in the dining hall. Examples include a sandwich station, omelet station, burrito station, etc.

Made-to-order items
[YES]
How are ingredients available?
Table: Ingredient Info Availability

 
Top 8 Allergens
Full Ingredients

Top 8 allergens, online database
[NO]
Full ingredients, online database
[YES]
Top 8 allergens, a list is posted in the dining hall
[NO]
Full ingredients, a list is posted in the dining hall
[NO]
Top 8 allergens, available on request in the dining hall
[YES]
Full ingredients, available on request in the dining hall
[YES]
Other
Daily Menu offerings are listed with ingredients on our Website under Daily Standards. Menu offerings that change daily are listed with ingredients on our Campus mobile app.
Specific areas

We will make ingredient information available every opportunity we can. Customers are encouraged to ask questions of any staff member while dining with the expectation of receiving an informed answer. Managers are always available to answer questions in our Dining Centers.

Additional Information

We encourage all dining students to self advocate and inform servers of special dietary needs. When severe allergies exist, we encourage our students to meet with our Registered Dietitian and create a plan for dining safely on campus.

Self-Serve Items

2. We provide access to ingredient information for self-serve* items. *Self-serve - Meals that are served buffet-style in a dining hall. These are typically high risk for cross-contact and are best avoided by diners with food allergies.

Self-Serve Items
[YES]
How are ingredients available?
Table: Ingredient Info Availability

 
Top 8 Allergens
Full Ingredients

Top 8 allergens, online database
[YES]
Full ingredients, online database
[YES]
Top 8 allergens, a list is posted in the dining hall
[NO]
Full ingredients, a list is posted in the dining hall
[NO]
Top 8 allergens, available on request in the dining hall
[NO]
Full ingredients, available on request in the dining hall
[YES]
Specific areas

Beverages, Salad Bar and Deli daily standard offerings are available under our Daily Standards tab on our website. Specialty salads available on the salad bars and soups available at the soup station are listed with ingredients on our mobile app. If a building offers anything not on the menu, it is marked with a RED ! to indicate the menu item has not been reviewed by our Dietitian.

Additional Information

Risk of cross contamination is greater in all self serve areas. Students with severe allergies are encouraged to come to our kitchen for product handled only by our staff to insure they have food we can ensure has not been cross contaminated accidentally by a customer.

Made-To-Order Areas

3. We have procedures in place to lower the risk of cross-contact in made-to-order areas.

Made-to-order areas
[YES, IN ALL STATIONS]
Additional information

All employees are instructed to respond to customers who indicate they have an allergy or special dietary request with the following: repeat request for understanding, change gloves and use clean utensils and cutting board to prepare the food item. If necessary, request help from kitchen staff to acquire fresh unused containers of food for preparation. Utensils are assigned for each specific food item to avoid cross contamination by our employees. Nuts are offered in separate covered containers and stored away from other food sources. Prep areas are organized with items like cheese stored away from meats as much as space allows.

Self-Serve Areas

4. We have procedures in place to lower the risk of cross-contact in self-serve areas.

Self-Serve Areas
[YES, IN ALL AREAS]
Additional Information

Self Serve areas are at a higher risk for cross contamination. We always recommend if you have a severe allergy, please ask for assistance to receive food from our kitchen to avoid possible cross contamination. We also recommend students with allergies or special dietary requests meet with our Registered Dietitian to develop a plan initially when arriving on campus for the first time. Our Dietitian is a valuable resource for these students throughout their college career.

Pre-Order Meals

5. We have pre-order meals* available. *Pre-order meals - Custom meals that can be ordered in advance by a diner so they are ready for pick up at a specific time. Typically these can be ordered online or by phone/text.

Do students have access to pre-order meals free from their allergens?
[YES]
Additional information

All pre-order meals must be pre-approved by our Registered Dietitian. She reviews the process with the student. Ordering is done online with time parameters and multiple food options. In extreme cases, our dietitian will work with students to create personalized menus. Medical documentation is required for such cases.

Allergy-Friendly Station

6. We have an allergy-friendly station*. *Allergy-friendly station - A food station where specific ingredients are banned, typically including many or all items in the Top 8 allergens and gluten.

Do students have access to an allergy-friendly station?
[YES]
What is the station free from?
Peanut
Fish
Shellfish
Wheat
Gluten
Our station began as a Gluten Free station and has been expanded to include items free from other allergens as checked previously. We have a dry storage area that offers gluten free items with a gluten free toaster nearby seaparate from the toaster area.
Additional Information

We also provide a variety of alternative milk options in a table top refrigerator for students to choose from. This has soy milk, almond milk, Lactose free dairy option; all in their own labeled original containers with very little chance of cross contamination. This refrigerator also has chia seed pudding available that we make for students.

Dining Services Staff Member Trained?

7. We train dining services staff members.

Dining services staff trained?
[YES]
How often?
at least once a year
Upon hiring and once a year reviews and often twice a year
Which course(s) are used?
AllerTrain courses by MenuTrinfo
Our Dietitian is an AllerTrain Master Trainer
What topics are covered?

All of the above are covered in training

Additional information

Our Dining Services staff is committed to making all students' dining experience exemplary. We focus on making our dining program safe, enjoyable for our customers, healthy options, and an environment where all are free to socialize and collaborate with each other. We encourage our inclusivity by providing what our students need in the dining center of their choice.

Registered Dietitian on Staff?

8. We have a registered dietitian* on staff. *Registered dietitian - Registered dietitians are food and nutrition experts who are often tasked with helping students with food allergies navigate the dining halls.

Do you have a registered dietitian on staff?
[YES]
Campus Life & Disabilities
RAs Trained

9. We train our RA's.

RA’s trained
[YES]
What training?
AllerTrain RA
Our Dietitian presents resources available for our students in our Dining Program as well
What topics are covered?

all of the above

Inclusive Resident Life Programs Including Food

10. We have inclusive resident life programs* including food. *Inclusive resident life programs - Programs in the resident halls often include food. Inclusive resident life programs will offer students with food allergies the opportunity to request safe food alternatives for events they attend in the dorms.

Inclusive resident life programs involving food?
[YES]
How can students access safe foods for resident life programs?

Students inform the organizer of events of special dietary needs when food is being offered. Both Dining Centers and our Catering department on campus will provide special meals at all our events.

Additional information

We encourage students with special dietary needs to share information in advance with their room mate, RA and RD so they are better able to handle situations if an emergency arises.

Accommodations for Roommate Assignments

11. We offer accommodations for roommate assignments. *Every accommodation request is evaluated on a case-by-case basis. A housing accommodation cannot be guaranteed prior to an individual evaluation.

Accommodations for roommate assignments
[YES]
How does the school provide accommodations?
facilitating roommate agreements involving food allergies upon request
working with students to change roommate assignments if it becomes necessary
Residence Life and Housing will work with students with special dietary needs when informed.
Does the housing office process requests?
Yes
Where can students get more information?
Residence, Life, and Housing- Shaun Crisler, AVP
315-312-2246
Additional information

Living on campus provides students with a college experience beyond the class room. The friendships formed and memories made are priceless.

Disability Services Office Processes Food Allergy and Celiac Disease Accommodation Requests

12. Our disability office processes food allergy and celiac disease accommodation requests.

Disability services office processes food allergy and celiac disease accommodation requests
[YES]
Other departments a student should contact?

Mary Walker Health Center or Auxiliary Services via Kathryn Szklany

How can a student submit a request?

Online, in Writing, In Person, or by phone

Additional Information

SUNY Oswego's campus community will support all students to achieve academic success and individual needs. Departments cooperate across campus to share resources to fully accommodate our student needs to the fullest extent possible.

Health Services

See what health services we offer >

What health services are offered?
food allergy management care
prescriptions for epinephrine
allergy testing and diagnosis
Mary Walker Health Services Center sees students as needed on campus as part of the fees paid.
Emergency Response
Stock, Undesignated Epinephrine Available for Emergency Response

13. We have stock, undesignated epinephrine* available for emergency response. *Stock, undesignated epinephrine - Epinephrine that is prescribed to a college or university rather than to a particular student. This epinephrine is kept on hand to use for any student that experiences anaphylaxis.

Stock, undesignated epinephrine for emergencies
[NO]
Additional information

SAVAC is a student volunteer emergency service on campus.

Campus Emergency Responders Carry Epinephrine

14. Our campus emergency responders carry epinephrine.

Campus emergency responders carry epinephrine
[SOME]
Who are the emergency responders?
on-campus emergency responders
city emergency responders
county emergency responders
911 calls are dispatched to the most avaialable responders and Campus police also respond to every emergency call as well.
Additional information

SAVAC does

Emergency Response Policy

See what our emergency response policy allows for >

What does the policy allow for?
Staff is trained to recognize anaphylaxis and call emergency responders
on-campus emergency responders carry epinephrine for use in an emergency
Dining managers are trained to share that anaphylaxis is suspected when dialing 911 calls
Contact Info
Dining Services Staff Contact
Kathryn Szklany, RD, CDN, CNSC
315-312-3284
Disability Staff Contact
Accesibility Resources- Dr Starr Wheeler, Coordinator
315-312-3358
Last updated:
January 8, 2020

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