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The University at Albany

Dining Services
Made-to-order items

1. We provide access to ingredient information for made-to-order* items. *Made-to-order - Meals that are prepared on request and to your specification in the dining hall. Examples include a sandwich station, omelet station, burrito station, etc.

Made-to-order items
[YES]
How are ingredients available?
Table: Ingredient Info Availability

 
Top 8 Allergens
Full Ingredients

Top 8 allergens, online database
[YES]
Full ingredients, online database
[YES]
Top 8 allergens, a list is posted in the dining hall
 
Full ingredients, a list is posted in the dining hall
 
Top 8 allergens, available on request in the dining hall
[YES]
Full ingredients, available on request in the dining hall
[YES]
Specific areas

Ingredient information is available upon request at any of our stations, including our short-order stations.

Self-Serve Items

2. We provide access to ingredient information for self-serve* items. *Self-serve - Meals that are served buffet-style in a dining hall. These are typically high risk for cross-contact and are best avoided by diners with food allergies.

Self-Serve Items
[YES]
How are ingredients available?
Table: Ingredient Info Availability

 
Top 8 Allergens
Full Ingredients

Top 8 allergens, online database
[YES]
Full ingredients, online database
[YES]
Top 8 allergens, a list is posted in the dining hall
 
Full ingredients, a list is posted in the dining hall
 
Top 8 allergens, available on request in the dining hall
[YES]
Full ingredients, available on request in the dining hall
[YES]
Specific areas

Interested parties can request ingredient information from a manager for any of the food items we serve in our dining program.

Made-To-Order Areas

3. We have procedures in place to lower the risk of cross-contact in made-to-order areas.

Made-to-order areas
[YES, IN ALL STATIONS]
Self-Serve Areas

4. We have procedures in place to lower the risk of cross-contact in self-serve areas.

Self-Serve Areas
[YES, IN ALL AREAS]
Pre-Order Meals

5. We have pre-order meals* available. *Pre-order meals - Custom meals that can be ordered in advance by a diner so they are ready for pick up at a specific time. Typically these can be ordered online or by phone/text.

Do students have access to pre-order meals free from their allergens?
[YES]
Additional information

Students that have allergies that go beyond what our Simple servings program provides are able to meet with the campus dietitian to set up an individual special dietary meal plan that supports their individual needs.

Allergy-Friendly Station

6. We have an allergy-friendly station*. *Allergy-friendly station - A food station where specific ingredients are banned, typically including many or all items in the Top 8 allergens and gluten.

Do students have access to an allergy-friendly station?
[YES]
What is the station free from?
Peanut
Tree nut
Shellfish
Eggs
Wheat
Soy
Milk
Gluten
We serve whole pieces of fish at this station, however, no other fish ingredients are used in any foods at this station. We only serve whole pieces of fish as another protein option.
Additional Information

Simple Servings is a ready-to-go dining concept for people who have food allergies or for those who simply like plain and simple food that is free of 7 of the 8 major allergens known in the US. We go through great lengths to reduce cross contamination through our storage, preparation, and serving of foods made for this program. Our management staff is highly trained in food allergies.

Dining Services Staff Member Trained?

7. We train dining services staff members.

Dining services staff trained?
[YES]
How often?
at least once a year
Which course(s) are used?
AllerTrain courses by MenuTrinfo
ServSafe Allergen by National Restaurant Association
Our managers go through AllerTrainU food allergen training upon hire. Our staff is trained monthly using AllerTrain's monthly Allergen Poster Training program. All cooks are trained using Sodexo's in-house food allergen training program.
What topics are covered?

We cover basic food allergen, celiac disease, and food intolerance information, review company and university policies and procedures on what to do if you see someone having an allergic reaction, review what our Simple Servings program is and why we offer, it as well as our commitment to our customers regarding providing safe, allergen free food at this station, storing, preparing, and serving allergen free foods, general food safety policies, and reducing cross-contact.

Additional information

I perform monthly allergen training provided by AllerTrain's Monthly Allergen Poster Training Program to staff in each of our dining rooms

Registered Dietitian on Staff?

8. We have a registered dietitian* on staff. *Registered dietitian - Registered dietitians are food and nutrition experts who are often tasked with helping students with food allergies navigate the dining halls.

Do you have a registered dietitian on staff?
[YES]
Campus Life & Disabilities
RAs Trained

9. We train our RA's.

RA’s trained
[NO]
Inclusive Resident Life Programs Including Food

10. We have inclusive resident life programs* including food. *Inclusive resident life programs - Programs in the resident halls often include food. Inclusive resident life programs will offer students with food allergies the opportunity to request safe food alternatives for events they attend in the dorms.

Inclusive resident life programs involving food?
[YES]
How can students access safe foods for resident life programs?

Students with known food allergies can contact the campus dietitian to set up a safe meal for a special events on campus.

Accommodations for Roommate Assignments

11. We offer accommodations for roommate assignments. *Every accommodation request is evaluated on a case-by-case basis. A housing accommodation cannot be guaranteed prior to an individual evaluation.

Accommodations for roommate assignments
[YES]
How does the school provide accommodations?
trying to match students with food allergies for room assignments upon request
facilitating roommate agreements involving food allergies upon request
working with students to change roommate assignments if it becomes necessary
Does the housing office process requests?
Yes
Where can students get more information?
Disability Services Office Processes Food Allergy and Celiac Disease Accommodation Requests

12. Our disability office processes food allergy and celiac disease accommodation requests.

Disability services office processes food allergy and celiac disease accommodation requests
[YES]
Other departments a student should contact?

Students can contact our Department of Residential Life to make accommodation request. http://www.albany.edu/housing/index.shtml

How can a student submit a request?

Students need to contact the Department of Residential Life to receive instructions on how to make a request for special accommodations. http://www.albany.edu/housing/index.shtml

Health Services

See what health services we offer >

What health services are offered?
Once identified, health services workd with dining services to ensure students with food allergies receive safe food while living on campus.
Emergency Response
Stock, Undesignated Epinephrine Available for Emergency Response

13. We have stock, undesignated epinephrine* available for emergency response. *Stock, undesignated epinephrine - Epinephrine that is prescribed to a college or university rather than to a particular student. This epinephrine is kept on hand to use for any student that experiences anaphylaxis.

Stock, undesignated epinephrine for emergencies
[NO]
Campus Emergency Responders Carry Epinephrine

14. Our campus emergency responders carry epinephrine.

Campus emergency responders carry epinephrine
[SOME]
Who are the emergency responders?
on-campus emergency responders
Emergency Response Policy

See what our emergency response policy allows for >

What does the policy allow for?
designated, trained staff to help administer a student’s epinephrine or stock, undesignated epinephrine in an emergency
Staff is trained to recognize anaphylaxis and call emergency responders
on-campus emergency responders carry epinephrine for use in an emergency
Additional Information

All incidents of food allergy emergencies occurring in any of our 5 dining rooms must be called in to our campus police using the land line located in the managers office to ensure swift action by our on campus ambulatory response team.

Contact Info
Dining Services Staff Contact
Disability Staff Contact
Last updated:
November 3, 2017

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