1. We provide access to ingredient information for made-to-order* items. *Made-to-order - Meals that are prepared on request and to your specification in the dining hall. Examples include a sandwich station, omelet station, burrito station, etc.
Ingredient information is available upon request at any of our stations, including our short-order stations.
2. We provide access to ingredient information for self-serve* items. *Self-serve - Meals that are served buffet-style in a dining hall. These are typically high risk for cross-contact and are best avoided by diners with food allergies.
Interested parties can request ingredient information from a manager for any of the food items we serve in our dining program.
3. We have procedures in place to lower the risk of cross-contact in made-to-order areas.
4. We have procedures in place to lower the risk of cross-contact in self-serve areas.
5. We have pre-order meals* available. *Pre-order meals - Custom meals that can be ordered in advance by a diner so they are ready for pick up at a specific time. Typically these can be ordered online or by phone/text.
Students that have allergies that go beyond what our Simple servings program provides are able to meet with the campus dietitian to set up an individual special dietary meal plan that supports their individual needs.
6. We have an allergy-friendly station*. *Allergy-friendly station - A food station where specific ingredients are banned, typically including many or all items in the Top 8 allergens and gluten.
Simple Servings is a ready-to-go dining concept for people who have food allergies or for those who simply like plain and simple food that is free of 7 of the 8 major allergens known in the US. We go through great lengths to reduce cross contamination through our storage, preparation, and serving of foods made for this program. Our management staff is highly trained in food allergies.
7. We train dining services staff members.
We cover basic food allergen, celiac disease, and food intolerance information, review company and university policies and procedures on what to do if you see someone having an allergic reaction, review what our Simple Servings program is and why we offer, it as well as our commitment to our customers regarding providing safe, allergen free food at this station, storing, preparing, and serving allergen free foods, general food safety policies, and reducing cross-contact.
I perform monthly allergen training provided by AllerTrain's Monthly Allergen Poster Training Program to staff in each of our dining rooms
8. We have a registered dietitian* on staff. *Registered dietitian - Registered dietitians are food and nutrition experts who are often tasked with helping students with food allergies navigate the dining halls.
9. We train our RA's.
10. We have inclusive resident life programs* including food. *Inclusive resident life programs - Programs in the resident halls often include food. Inclusive resident life programs will offer students with food allergies the opportunity to request safe food alternatives for events they attend in the dorms.
Students with known food allergies can contact the campus dietitian to set up a safe meal for a special events on campus.
11. We offer accommodations for roommate assignments. *Every accommodation request is evaluated on a case-by-case basis. A housing accommodation cannot be guaranteed prior to an individual evaluation.
12. Our disability office processes food allergy and celiac disease accommodation requests.
Students can contact our Department of Residential Life to make accommodation request. http://www.albany.edu/housing/index.shtml
Students need to contact the Department of Residential Life to receive instructions on how to make a request for special accommodations. http://www.albany.edu/housing/index.shtml
See what health services we offer >
13. We have stock, undesignated epinephrine* available for emergency response. *Stock, undesignated epinephrine - Epinephrine that is prescribed to a college or university rather than to a particular student. This epinephrine is kept on hand to use for any student that experiences anaphylaxis.
14. Our campus emergency responders carry epinephrine.
See what our emergency response policy allows for >
All incidents of food allergy emergencies occurring in any of our 5 dining rooms must be called in to our campus police using the land line located in the managers office to ensure swift action by our on campus ambulatory response team.