University at Buffalo

Dining Services
Made-to-order items

1. We provide access to ingredient information for made-to-order* items. *Made-to-order - Meals that are prepared on request and to your specification in the dining hall. Examples include a sandwich station, omelet station, burrito station, etc.

Made-to-order items
[YES]
How are ingredients available?
Table: Ingredient Info Availability

 
Top 8 Allergens
Full Ingredients

Top 8 allergens, online database
[YES]
Full ingredients, online database
[YES]
Top 8 allergens, a list is posted in the dining hall
[YES]
Full ingredients, a list is posted in the dining hall
[YES]
Top 8 allergens, available on request in the dining hall
[YES]
Full ingredients, available on request in the dining hall
[YES]
Specific areas

Ingredient information for all made-to-order stations is available online at myubcard.com/NetNutrition.

Additional Information

Allergen information is listed on nutrition line cards at made-to-order stations in the dining centers.  Kiosks and nutrition QR codes are also available to scan to view nutritional information. Students are encourage to speak with a manager before placing their order.

Self-Serve Items

2. We provide access to ingredient information for self-serve* items. *Self-serve - Meals that are served buffet-style in a dining hall. These are typically high risk for cross-contact and are best avoided by diners with food allergies.

Self-Serve Items
[YES]
How are ingredients available?
Table: Ingredient Info Availability

 
Top 8 Allergens
Full Ingredients

Top 8 allergens, online database
[YES]
Full ingredients, online database
[YES]
Top 8 allergens, a list is posted in the dining hall
[YES]
Full ingredients, a list is posted in the dining hall
[YES]
Top 8 allergens, available on request in the dining hall
[YES]
Full ingredients, available on request in the dining hall
[YES]
Specific areas

Ingredient information is available online at myubcard.com/NetNutrition.

Additional Information

Allergen information is clearly labeled for self-serve items on nutrition line cards. Students can scan the nutrition QR code for ingredient and nutritional information.

Made-To-Order Areas

3. We have procedures in place to lower the risk of cross-contact in made-to-order areas.

Made-to-order areas
[YES, IN ALL STATIONS]
Additional information

Students are encouraged to speak to a manager before placing their order. Orders are prepared with clean and sanitized equipment and utensils. Fresh or back-up ingredients are used for food preparation to minimize the risk of cross-contact.

Self-Serve Areas

4. We have procedures in place to lower the risk of cross-contact in self-serve areas.

Self-Serve Areas
[YES, IN ALL AREAS]
Additional Information

Self-serve items are strategically placed on the line to prevent cross-contact. This includes salad bars and self-serve stations in our dining centers. Ingredients with similar allergens are grouped together and separate serving utensils are used for every item. Self-serve areas are typically high risk for cross-contact and best avoided by diners with food allergies. Students are encouraged to speak with a manager and request fresh ingredients from back-up containers.

Pre-Order Meals

5. We have pre-order meals* available. *Pre-order meals - Custom meals that can be ordered in advance by a diner so they are ready for pick up at a specific time. Typically these can be ordered online or by phone/text.

Do students have access to pre-order meals free from their allergens?
[YES]
Additional information

Students can work with dining managers to have meals prepared ahead of time.

Allergy-Friendly Station

6. We have an allergy-friendly station*. *Allergy-friendly station - A food station where specific ingredients are banned, typically including many or all items in the Top 8 allergens and gluten.

Do students have access to an allergy-friendly station?
[YES]
What is the station free from?
Peanut
Tree nut
Fish
Shellfish
Wheat
Gluten
Additional Information

Simple Kitchen is an access-controlled pantry at Goodyear Dining Center that offers food that is Certified Free From™ gluten, wheat, shellfish, fish, tree nuts, and peanuts from a third-party auditor, Kitchens with Confidence (KwC). Monthly allergen testing is done and results are sent to KwC. This space reduces the risk of cross-contact by having dedicated equipment and verified ingredients. Students can safely prepare meals with ease in this home-like kitchen.

Dining Services Staff Member Trained?

7. We train dining services staff members.

Dining services staff trained?
[YES]
How often?
at least once a year
Which course(s) are used?
AllerTrain courses by MenuTrinfo
We developed our own food allergy training.
What topics are covered?

Training includes: reviewing the 8 major allergens, food intolerances/sensitivities, cross-contact, anaphylaxis, label reading, Celiac Disease, current laws and regulations, proper management procedures, proper procedures in handling food allergy related emergencies, proper back and front of the house procedures for handling allergen-free foods, key policies and strategies for effective communication with diners who have special dietary needs.

Registered Dietitian on Staff?

8. We have a registered dietitian* on staff. *Registered dietitian - Registered dietitians are food and nutrition experts who are often tasked with helping students with food allergies navigate the dining halls.

Do you have a registered dietitian on staff?
[YES]
Campus Life & Disabilities
RAs Trained

9. We train our RA's.

RA’s trained
[YES]
What training?
The dietitian provides yearly RA training
What topics are covered?

Training topics include the big 8 allergens, common signs and symptoms of anaphylaxis, emergency procedures, tips for accommodating residents in the dorms, and resources.

Inclusive Resident Life Programs Including Food

10. We have inclusive resident life programs* including food. *Inclusive resident life programs - Programs in the resident halls often include food. Inclusive resident life programs will offer students with food allergies the opportunity to request safe food alternatives for events they attend in the dorms.

Inclusive resident life programs involving food?
[YES]
How can students access safe foods for resident life programs?

RAs have the packages of food that are purchased for students, so they can look at the ingredients on the packaging. RAs do not cook food; they only offer snacks that are pre-packed or they serve food prepared commercially.

Accommodations for Roommate Assignments

11. We offer accommodations for roommate assignments. *Every accommodation request is evaluated on a case-by-case basis. A housing accommodation cannot be guaranteed prior to an individual evaluation.

Accommodations for roommate assignments
[YES]
How does the school provide accommodations?
working with students to change roommate assignments if it becomes necessary
Approve the ability to have a private refrigerator in room – assign student to a single room if needed
Does the housing office process requests?
Yes
Where can students get more information?
Disability Services Office Processes Food Allergy and Celiac Disease Accommodation Requests

12. Our disability office processes food allergy and celiac disease accommodation requests.

Disability services office processes food allergy and celiac disease accommodation requests
[YES]
Other departments a student should contact?

Accessibility provides reasonable accommodations for students with documented disabilities. For students with a diagnosis that involve dietary concerns we collaborate with Campus Dining and Shops and Wellness Education Services.

How can a student submit a request?

Students can call to schedule a time to meet to discuss any questions or concerns they have and to request accommodations. For housing - http://www.buffalo.edu/campusliving/find-your-home/special-living-accom…

Additional Information

Students and families are encouraged to call with questions and concerns as each person and situation is individually considered.

Health Services

See what health services we offer >

What health services are offered?
prescriptions for epinephrine
fulfill epinephrine prescriptions in our pharmacy
RD available for nutrition counseling regarding reading labels, shopping, food choices to ensure adequacy, etc. (Wellness Education Services, affiliated with Health Services and Counseling Services)
Emergency Response
Stock, Undesignated Epinephrine Available for Emergency Response

13. We have stock, undesignated epinephrine* available for emergency response. *Stock, undesignated epinephrine - Epinephrine that is prescribed to a college or university rather than to a particular student. This epinephrine is kept on hand to use for any student that experiences anaphylaxis.

Stock, undesignated epinephrine for emergencies
[NO]
Additional information

Students that require an epinephrine device should carry it with them at all times.

Campus Emergency Responders Carry Epinephrine

14. Our campus emergency responders carry epinephrine.

Campus emergency responders carry epinephrine
[NO]
Who are the emergency responders?
on-campus emergency responders
city emergency responders
Emergency Response Policy

See what our emergency response policy allows for >

What does the policy allow for?
Staff is trained to recognize anaphylaxis and call emergency responders
Contact Info
Dining Services Staff Contact
Disability Staff Contact
Susan Mann Dolce, Associate Director
716 645-2608
Last updated:
January 3, 2020

Information is reported by Colleges. FARE is not responsible for the information provided.