Bowling Green State University

Dining Services
Made-to-order items

1. We provide access to ingredient information for made-to-order* items. *Made-to-order - Meals that are prepared on request and to your specification in the dining hall. Examples include a sandwich station, omelet station, burrito station, etc.

Made-to-order items
[YES]
How are ingredients available?
Table: Ingredient Info Availability

 
Top 8 Allergens
Full Ingredients

Top 8 allergens, online database
[NO]
Full ingredients, online database
[NO]
Top 8 allergens, a list is posted in the dining hall
[YES]
Full ingredients, a list is posted in the dining hall
[NO]
Top 8 allergens, available on request in the dining hall
[YES]
Full ingredients, available on request in the dining hall
[YES]
Specific areas

All ingredient information is available upon request in all dining halls. Students can simply ask dining employees for ingredient information and to see packages.

Additional Information

Our vendors are not required to inform us when ingredient information changes. However, all customers are able to see package labels and speak with our chef upon request to ensure that they can consume food safely. 

Self-Serve Items

2. We provide access to ingredient information for self-serve* items. *Self-serve - Meals that are served buffet-style in a dining hall. These are typically high risk for cross-contact and are best avoided by diners with food allergies.

Self-Serve Items
[YES]
How are ingredients available?
Table: Ingredient Info Availability

 
Top 8 Allergens
Full Ingredients

Top 8 allergens, online database
[NO]
Full ingredients, online database
[NO]
Top 8 allergens, a list is posted in the dining hall
[YES]
Full ingredients, a list is posted in the dining hall
[NO]
Top 8 allergens, available on request in the dining hall
[YES]
Full ingredients, available on request in the dining hall
[YES]
Specific areas

All ingredient information is available upon request and customers can speak to our chefs to confirm ingredients. Ingredient information is not directly displayed in front of each food.

Made-To-Order Areas

3. We have procedures in place to lower the risk of cross-contact in made-to-order areas.

Made-to-order areas
[YES, IN ALL STATIONS]
Additional information

All necessary precautions are taken to ensure that cross-contact does not occur on made-to-order items. All staff have been trained on allergen and cross-contact management. 

Self-Serve Areas

4. We have procedures in place to lower the risk of cross-contact in self-serve areas.

Self-Serve Areas
[NO]
Additional Information

Since it is impossible to ensure that cross-contact does not occur in self-serve areas, any food items offered can be served from untouched pans by staff, and separate items can be made for any customer with food allergies. 

Pre-Order Meals

5. We have pre-order meals* available. *Pre-order meals - Custom meals that can be ordered in advance by a diner so they are ready for pick up at a specific time. Typically these can be ordered online or by phone/text.

Do students have access to pre-order meals free from their allergens?
[YES]
Additional information

Any student with food allergies is able to meet with our chefs and dietitian to create a meal schedule that works for them. They can text or email the chef ahead of time to let them know they are coming and will need something separate from what is being offered. 

Allergy-Friendly Station

6. We have an allergy-friendly station*. *Allergy-friendly station - A food station where specific ingredients are banned, typically including many or all items in the Top 8 allergens and gluten.

Do students have access to an allergy-friendly station?
[YES]
What is the station free from?
Peanut
Tree nut
Fish
Shellfish
Eggs
Soy
Milk
Gluten
Additional Information

Allergen-Free Station "Elimin8" at Carillon Place Dining Hall is a station dedicated to avoiding the top 8 allergens in all dishes. It is open for lunch and dinner Monday through Friday and has a wide variety of dishes that are created to encompass all food preferences. If a student has food allergies that are not avoided in this area, they can meet with the chef to have meals made that they can consume safely. 

Dining Services Staff Member Trained?

7. We train dining services staff members.

Dining services staff trained?
[YES]
How often?
at least once a year
Which course(s) are used?
ServSafe Allergen by National Restaurant Association
We developed our own food allergy training.
During breaks our staff receive "refresher" training courses on handling food allergies
What topics are covered?

Food Allergy 101- What are the top 8 and what foods often contain them? Food Allergy Emergencies Ingredient Labeling and PID's Avoiding Cross-contact How to answer questions about allergens

Additional information

If a staff member does not know the answer to a food allergy question they are required to ask management or the chef for confirmation. Food allergies are taken very seriously at our university and no student will be left behind because of them. 

Registered Dietitian on Staff?

8. We have a registered dietitian* on staff. *Registered dietitian - Registered dietitians are food and nutrition experts who are often tasked with helping students with food allergies navigate the dining halls.

Do you have a registered dietitian on staff?
[YES]
Campus Life & Disabilities
RAs Trained

9. We train our RA's.

RA’s trained
[NO]
Inclusive Resident Life Programs Including Food

10. We have inclusive resident life programs* including food. *Inclusive resident life programs - Programs in the resident halls often include food. Inclusive resident life programs will offer students with food allergies the opportunity to request safe food alternatives for events they attend in the dorms.

Inclusive resident life programs involving food?
[YES]
How can students access safe foods for resident life programs?

They can speak with their RA ahead of time to ensure that safe accommodations can be made. 

Additional information

Student's and parents can reach out directly to residence life with specific questions about housing and accommodations. 

Accommodations for Roommate Assignments

11. We offer accommodations for roommate assignments. *Every accommodation request is evaluated on a case-by-case basis. A housing accommodation cannot be guaranteed prior to an individual evaluation.

Accommodations for roommate assignments
[YES]
How does the school provide accommodations?
facilitating roommate agreements involving food allergies upon request
working with students to change roommate assignments if it becomes necessary
Does the housing office process requests?
Yes
Where can students get more information?
Office of Residence Life
419-372-2011
Additional information

Every accommodation request is evaluated on a case-by-case basis. 

Disability Services Office Processes Food Allergy and Celiac Disease Accommodation Requests

12. Our disability office processes food allergy and celiac disease accommodation requests.

Disability services office processes food allergy and celiac disease accommodation requests
[YES]
Other departments a student should contact?

Depending upon the severity of the student's food allergies and medical conditions, it may be necessary that they alert their professors and academic adviser's as well. Accessibility services can assist in this process.

How can a student submit a request?

Student's can visit the Accessibility Services building or contact them via phone or email, or by visiting their website above. The staff members will walk them through the process of accommodations and requests.

Additional Information

The office of Accessibility Services and BGSU Dining work hand in hand to ensure that students have the best care possible during their time at BGSU.

Health Services

See what health services we offer >

What health services are offered?
prescriptions for epinephrine
fulfill epinephrine prescriptions in our pharmacy
allergy testing and diagnosis
seasonal allergy shots
https://falconhealth.org/services/allergy-and-immunizations/
Emergency Response
Stock, Undesignated Epinephrine Available for Emergency Response

13. We have stock, undesignated epinephrine* available for emergency response. *Stock, undesignated epinephrine - Epinephrine that is prescribed to a college or university rather than to a particular student. This epinephrine is kept on hand to use for any student that experiences anaphylaxis.

Stock, undesignated epinephrine for emergencies
[NO]
Additional information

We cannot store or administer epinephrine in our dining facilities. However, emergency response times are typically less than 3 minutes given their proximity to campus and we have instructed the staff to mention to the 911 operator if it is an allergic reaction to food as they are not always equipped with epinephrine. 

Campus Emergency Responders Carry Epinephrine

14. Our campus emergency responders carry epinephrine.

Campus emergency responders carry epinephrine
[SOME]
Who are the emergency responders?
on-campus emergency responders
city emergency responders
county emergency responders
Additional information

If the student is calling 911, make sure to mention that it is an allergic reaction to food as some emergency personnel are not always equipped with epinephrine. 

Emergency Response Policy

See what our emergency response policy allows for >

What does the policy allow for?
Staff is trained to recognize anaphylaxis and call emergency responders
on-campus emergency responders carry epinephrine for use in an emergency
Contact Info
Dining Services Staff Contact
Paige Wagner, RDN, LD
419-372-0548
Disability Staff Contact
Office of Accessibility Services
419-372-8495
Last updated:
July 8, 2019

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