The Ohio State University

Dining Services
Made-to-order items

1. We provide access to ingredient information for made-to-order* items. *Made-to-order - Meals that are prepared on request and to your specification in the dining hall. Examples include a sandwich station, omelet station, burrito station, etc.

Made-to-order items
[YES]
How are ingredients available?
Table: Ingredient Info Availability

 
Top 8 Allergens
Full Ingredients

Top 8 allergens, online database
[YES]
Full ingredients, online database
[YES]
Top 8 allergens, a list is posted in the dining hall
[NO]
Full ingredients, a list is posted in the dining hall
[NO]
Top 8 allergens, available on request in the dining hall
[YES]
Full ingredients, available on request in the dining hall
[YES]
Other
We also have ingredients and allergens available on the Dining portion of the Ohio State mobile app
Specific areas

We have ingredient information available for all made-to-order stations.

Additional Information

Regardless of the allergen tag on an item, or of the ingredients listed for an item, it's always best practice to declare one's allergy when placing an order.  This will ensure all proper steps are taken to prevent cross-contact.

Self-Serve Items

2. We provide access to ingredient information for self-serve* items. *Self-serve - Meals that are served buffet-style in a dining hall. These are typically high risk for cross-contact and are best avoided by diners with food allergies.

Self-Serve Items
[YES]
How are ingredients available?
Table: Ingredient Info Availability

 
Top 8 Allergens
Full Ingredients

Top 8 allergens, online database
[YES]
Full ingredients, online database
[YES]
Top 8 allergens, a list is posted in the dining hall
[YES]
Full ingredients, a list is posted in the dining hall
[NO]
Top 8 allergens, available on request in the dining hall
[YES]
Full ingredients, available on request in the dining hall
[YES]
Other
All ingredients can be found on the Dining portion of the Ohio State mobile app.
Specific areas

All self-serve areas have ingredient information available.  The Health Department requires a list of all ingredients for all self-serve locations at the operation.  In addition, ingredients can be found online or on The Ohio State University mobile app. 

Additional Information

If there is ever an instance where the information can't be retrieved, please ask a manager for help and they will gladly assist. 

Made-To-Order Areas

3. We have procedures in place to lower the risk of cross-contact in made-to-order areas.

Made-to-order areas
[YES, IN ALL STATIONS]
Additional information

All Dining Services employees (including student employees) are required to take online training that was designed in house. Everyone is trained to retrieve a manager when someone declares a food allergy.  Managers, therefore, have more training with the Assistant Director of Nutrition; upon hire and bi-yearly.  During this training they make an allergen safe meal, using the steps we have created to prevent cross-contact.  Managers are also required to reinforce their knowledge of the steps by training any student-lead who wishes to become a student manager.  All steps are listed and laminated in each operation at every food station.  

Self-Serve Areas

4. We have procedures in place to lower the risk of cross-contact in self-serve areas.

Self-Serve Areas
[YES, IN ALL AREAS]
Additional Information

Any student or customer with a food allergy is asked to retrieve a manager if he/she would like something from a self-serve station.  The manager will then retrieve the desired food item from an unopened container and serve it with a clean and sanitized utensil. 

Pre-Order Meals

5. We have pre-order meals* available. *Pre-order meals - Custom meals that can be ordered in advance by a diner so they are ready for pick up at a specific time. Typically these can be ordered online or by phone/text.

Do students have access to pre-order meals free from their allergens?
[NO]
Allergy-Friendly Station

6. We have an allergy-friendly station*. *Allergy-friendly station - A food station where specific ingredients are banned, typically including many or all items in the Top 8 allergens and gluten.

Do students have access to an allergy-friendly station?
[YES]
What is the station free from?
Peanut
Tree nut
Fish
Shellfish
Wheat
Gluten
Additional Information

We have a Solution Station at each of our three Traditions (All you-care-to-eat) operations.  The Solution Station is free of nuts, gluten, and is plant-forward.  We offer grilled chicken and/or blend burger (half beef, and half mushroom) as the only non-vegetarian food items.  

The Solution Station serves foods that are prepared in a designated area free of nuts, gluten, fish and shellfish.  The utensils used at the Solution Station are purple.  All dining staff who work at the Solution Station must first go through an online training specifically for that station. 

Dining Services Staff Member Trained?

7. We train dining services staff members.

Dining services staff trained?
[YES]
Which course(s) are used?
We developed our own food allergy training.
What topics are covered?

Basic food allergy 101, the different between an allergy and an intolerance, a brief overview of Celiac Disease, how to react if someone is having an anaphylaxic reaction, the importance of avoiding cross-contact and how to avoid cross-contact (including the steps we have written out at each station on campus), the importance of retrieving a manager when someone says they have a food allergy of any kind, a review of customer service expectations when it comes to customers with food allergies.

Additional information

All of our full time staff also get an empathy training; for one lunch they are assigned a food allergy and they must go through the line and avoid any foods with the allergen they have been assigned.  This training is a great way to develop empathy in those who have never had a food allergy or known someone with a food allergy.  

Registered Dietitian on Staff?

8. We have a registered dietitian* on staff. *Registered dietitian - Registered dietitians are food and nutrition experts who are often tasked with helping students with food allergies navigate the dining halls.

Do you have a registered dietitian on staff?
[YES]
Campus Life & Disabilities
RAs Trained

9. We train our RA's.

RA’s trained
[NO]
Inclusive Resident Life Programs Including Food

10. We have inclusive resident life programs* including food. *Inclusive resident life programs - Programs in the resident halls often include food. Inclusive resident life programs will offer students with food allergies the opportunity to request safe food alternatives for events they attend in the dorms.

Inclusive resident life programs involving food?
[YES]
How can students access safe foods for resident life programs?

Resident Life is aware of the Dining Service's Assistant Director of Nutrition's role in helping students who have food allergies on campus.  When planning programs they are able to reach out to Dining Services for help and assistance. 

Additional information

Every year Dining Services organizes two events, with the support of Residence Life; 

1.  Food Fair Open House; showcases items that are nut free, gluten free and/or vegetarian

2.  Allergen Free Meal; twice a year we host a meal that is free of all the top 8 allergens (including Gluten). All student who have a food allergy or intolerance are invited.

Accommodations for Roommate Assignments

11. We offer accommodations for roommate assignments. *Every accommodation request is evaluated on a case-by-case basis. A housing accommodation cannot be guaranteed prior to an individual evaluation.

Accommodations for roommate assignments
[YES]
How does the school provide accommodations?
trying to match students with food allergies for room assignments upon request
Does the housing office process requests?
Yes
Where can students get more information?
Toni Greenslade-Smith
614-292-8266
Additional information

In order to be considered for a housing accommodation students must meet with the Assistant Director of Nutrition for Dining Services, and get a detailed note form his/her doctor.  By calling University Housing at the number above all information can be retrieved as far as steps for these accommodations. 

Disability Services Office Processes Food Allergy and Celiac Disease Accommodation Requests

12. Our disability office processes food allergy and celiac disease accommodation requests.

Disability services office processes food allergy and celiac disease accommodation requests
[NO]
Additional Information

Students can register with disability services if they have a food allergy or Celiac Disease.

Health Services

See what health services we offer >

What health services are offered?
food allergy management care
prescriptions for epinephrine
fulfill epinephrine prescriptions in our pharmacy
allergy testing and diagnosis
seasonal allergy shots
we have an allergy clinic on campus
Health Center has an allergist (MD) and Registered Dietitian
Emergency Response
Stock, Undesignated Epinephrine Available for Emergency Response

13. We have stock, undesignated epinephrine* available for emergency response. *Stock, undesignated epinephrine - Epinephrine that is prescribed to a college or university rather than to a particular student. This epinephrine is kept on hand to use for any student that experiences anaphylaxis.

Stock, undesignated epinephrine for emergencies
[NO]
Campus Emergency Responders Carry Epinephrine

14. Our campus emergency responders carry epinephrine.

Campus emergency responders carry epinephrine
[YES]
Who are the emergency responders?
on-campus emergency responders
Emergency Response Policy

See what our emergency response policy allows for >

What does the policy allow for?
Staff is trained to recognize anaphylaxis and call emergency responders
Contact Info
Dining Services Staff Contact
Gina Forster
614-314-4882
Disability Staff Contact
Adam Crawford
614-292-3307
Last updated:
May 16, 2019

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