Muhlenberg College

Dining Services
Made-to-order items

1. We provide access to ingredient information for made-to-order* items. *Made-to-order - Meals that are prepared on request and to your specification in the dining hall. Examples include a sandwich station, omelet station, burrito station, etc.

Made-to-order items
[YES]
How are ingredients available?
Table: Ingredient Info Availability

 
Top 8 Allergens
Full Ingredients

Top 8 allergens, online database
[YES]
Full ingredients, online database
[NO]
Top 8 allergens, a list is posted in the dining hall
[YES]
Full ingredients, a list is posted in the dining hall
[NO]
Top 8 allergens, available on request in the dining hall
[YES]
Full ingredients, available on request in the dining hall
[YES]
Specific areas

In the resident dining Wood Dining Commons, all restaurants, including made-to order, have allergen information online and through our mobile Bite by Sodexo app. In retail, The General's Quarters and the Life Sports Cafe have ingredient information available on request.

Additional Information

The Noshery, our Kosher Kitchen,  offers dairy free options for students with milk allergy.  They also offer pre-packaged dessert items with labels.  

Self-Serve Items

2. We provide access to ingredient information for self-serve* items. *Self-serve - Meals that are served buffet-style in a dining hall. These are typically high risk for cross-contact and are best avoided by diners with food allergies.

Self-Serve Items
[YES]
How are ingredients available?
Table: Ingredient Info Availability

 
Top 8 Allergens
Full Ingredients

Top 8 allergens, online database
[NO]
Full ingredients, online database
[NO]
Top 8 allergens, a list is posted in the dining hall
[YES]
Full ingredients, a list is posted in the dining hall
[NO]
Top 8 allergens, available on request in the dining hall
[YES]
Full ingredients, available on request in the dining hall
[YES]
Specific areas

In the resident dining Wood Dining Commons, of the 7 self-serve stations, Soups, Basic Kneads (bread), yogurt/fruit, Croutons (composed salads), & the gluten free pantry have ingredients and allergens either posted or on pre-packaged labels. In retail, The General's Quarters and the Life Sports Cafe have ingredient/allergen information available on all pre-packaged goods.

Additional Information

In the Wood Dining Commons, nuts and peanut butter are maintained in a separate area near the bread station.  Desserts containing nuts are served in the lower right hand corner of the bakery hutch.  Individual packages of peanut butter is available at the gluten free pantry.  All desserts may come in contact with nuts in our bake shop.

Students can request salad bar ingredients from our back-up supplies.  

Made-To-Order Areas

3. We have procedures in place to lower the risk of cross-contact in made-to-order areas.

Made-to-order areas
[YES, IN ALL STATIONS]
Additional information

Policies and procedures are in place and reviewed regularly.

Self-Serve Areas

4. We have procedures in place to lower the risk of cross-contact in self-serve areas.

Self-Serve Areas
[YES, IN ALL AREAS]
Additional Information

Procedures specific to each restaurant in place and reviewed and updated regularly.

Pre-Order Meals

5. We have pre-order meals* available. *Pre-order meals - Custom meals that can be ordered in advance by a diner so they are ready for pick up at a specific time. Typically these can be ordered online or by phone/text.

Do students have access to pre-order meals free from their allergens?
[YES]
Additional information

Students who are determined to need dining accommodations as set forth through the process with Disability Services are eligible for our custom meal request option.  The student meets with the registered dietitian who develops the accommodation plan in conjunction with the chefs and student nutrition intern to determine the level of accommodation need for customized meals. 

Allergy-Friendly Station

6. We have an allergy-friendly station*. *Allergy-friendly station - A food station where specific ingredients are banned, typically including many or all items in the Top 8 allergens and gluten.

Do students have access to an allergy-friendly station?
[NO]
Additional Information

Our campus has one resident dining location, and a decision has been made to not offer a dedicated allergen friendly station there.

Dining Services Staff Member Trained?

7. We train dining services staff members.

Dining services staff trained?
[YES]
How often?
at least once a year
On hire & throughout the training calendar year
Which course(s) are used?
AllerTrain courses by MenuTrinfo
ServSafe Allergen by National Restaurant Association
We developed our own food allergy training.
We also provide on-going in-house training that is both general and specific to jobs
What topics are covered?

Food allergy 101, anaphylaxis, avoiding cross-contact, college and university policies, epinephrine auto-injectors, emergency procedures.

Additional information

We have an on-site dining safety steward responsible for all safety training of our employees.  She, in collaboration with the registered dietitian, train employees on all things related to food allergies.  

Registered Dietitian on Staff?

8. We have a registered dietitian* on staff. *Registered dietitian - Registered dietitians are food and nutrition experts who are often tasked with helping students with food allergies navigate the dining halls.

Do you have a registered dietitian on staff?
[YES]
Campus Life & Disabilities
RAs Trained

9. We train our RA's.

RA’s trained
[NO]
Inclusive Resident Life Programs Including Food

10. We have inclusive resident life programs* including food. *Inclusive resident life programs - Programs in the resident halls often include food. Inclusive resident life programs will offer students with food allergies the opportunity to request safe food alternatives for events they attend in the dorms.

Inclusive resident life programs involving food?
[YES]
How can students access safe foods for resident life programs?

Should a student with a food allergy notify their RA, the RA will make sure that programs have food students are able to safely eat.

Additional information

Open and clear communication regarding a student's needs about food allergies with Dining Services, the Office of Disability Services, and Housing & Residence Life enables these offices to work together with the student to create an action plan for success. 

Accommodations for Roommate Assignments

11. We offer accommodations for roommate assignments. *Every accommodation request is evaluated on a case-by-case basis. A housing accommodation cannot be guaranteed prior to an individual evaluation.

Accommodations for roommate assignments
[YES]
How does the school provide accommodations?
trying to match students with food allergies for room assignments upon request
facilitating roommate agreements involving food allergies upon request
working with students to change roommate assignments if it becomes necessary
Regarding all 3 of the points above, as long as students request, we do our best to accommodate but cannot guarantee.
Does the housing office process requests?
No, another office on campus processes these requests (please specify)
Accommodation requests are not determined by our office in a silo. Two members of our department sit on the Special Housing Request Committee which reviews and approves/denies all applications.
Where can students get more information?
Additional information

We always encourage students and families to reach out to our office should they ever have questions, clarifications, or concerns. Our entire staff is trained with the philosophy, "I may not know, but I will find the resource who does." Students are not alone in their time at Muhlenberg - we are always here to support!

Disability Services Office Processes Food Allergy and Celiac Disease Accommodation Requests

12. Our disability office processes food allergy and celiac disease accommodation requests.

Disability services office processes food allergy and celiac disease accommodation requests
[YES]
Other departments a student should contact?

All requests are made through the Office of Disability Services.

How can a student submit a request?

Students need to submit a "Special Dining Services Request" along with supporting medical documentation and diagnostician form to the Office of Disability Services.

Additional Information

Dining, Health, Residential, and Disability Services work in tandem to meet the needs of our students who require accommodations.  Muhlenberg College has had a formal dining accommodation process in place for over to 10 years and well before the Lesley settlement created precedence.  

Health Services

See what health services we offer >

What health services are offered?
food allergy management care
prescriptions for epinephrine
seasonal allergy shots
Emergency Response
Stock, Undesignated Epinephrine Available for Emergency Response

13. We have stock, undesignated epinephrine* available for emergency response. *Stock, undesignated epinephrine - Epinephrine that is prescribed to a college or university rather than to a particular student. This epinephrine is kept on hand to use for any student that experiences anaphylaxis.

Stock, undesignated epinephrine for emergencies
[YES]
Where?
dining halls
Exceptions?

Stock, undesignated epinephrine auto-injectors will be maintained in locked wall cabinets in the Wood Dining Commons and the Generals Quarters within the Segger's Student Union building beginning fall 2019.

Campus Emergency Responders Carry Epinephrine

14. Our campus emergency responders carry epinephrine.

Campus emergency responders carry epinephrine
[YES]
Who are the emergency responders?
on-campus emergency responders
city emergency responders
Additional information

When on call, campus EMS carry epinephrine and are trained to administer it.  

Emergency Response Policy

See what our emergency response policy allows for >

What does the policy allow for?
designated, trained staff to help administer a student’s epinephrine or stock, undesignated epinephrine in an emergency
Staff is trained to recognize anaphylaxis and call emergency responders
on-campus emergency responders carry epinephrine for use in an emergency
Additional Information

Beginning fall 2019, Dining Services managers and supervisors will be trained to recognize signs/symptoms of food allergy anaphylaxis and to administer epinephrine auto-injectors if necessary.  

Contact Info
Dining Services Staff Contact
Disability Staff Contact
Last updated:
July 3, 2019

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