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East Tennessee State University

Dining Services
Made-to-order items

1. We provide access to ingredient information for made-to-order* items. *Made-to-order - Meals that are prepared on request and to your specification in the dining hall. Examples include a sandwich station, omelet station, burrito station, etc.

Made-to-order items
[YES]
How are ingredients available?
Table: Ingredient Info Availability

 
Top 8 Allergens
Full Ingredients

Top 8 allergens, online database
[YES]
Full ingredients, online database
 
Top 8 allergens, a list is posted in the dining hall
[YES]
Full ingredients, a list is posted in the dining hall
 
Top 8 allergens, available on request in the dining hall
[YES]
Full ingredients, available on request in the dining hall
[YES]
Specific areas

All short-order areas have ingredient information available on request in the dining hall. All allergens will always be displayed on the digital menus at each food station.

Self-Serve Items

2. We provide access to ingredient information for self-serve* items. *Self-serve - Meals that are served buffet-style in a dining hall. These are typically high risk for cross-contact and are best avoided by diners with food allergies.

Self-Serve Items
[YES]
How are ingredients available?
Table: Ingredient Info Availability

 
Top 8 Allergens
Full Ingredients

Top 8 allergens, online database
[YES]
Full ingredients, online database
 
Top 8 allergens, a list is posted in the dining hall
[YES]
Full ingredients, a list is posted in the dining hall
 
Top 8 allergens, available on request in the dining hall
[YES]
Full ingredients, available on request in the dining hall
[YES]
Specific areas

All self-serve areas have ingredient information available on request in the dining hall. All allergens will always be displayed on the digital menus at each food station.

Made-To-Order Areas

3. We have procedures in place to lower the risk of cross-contact in made-to-order areas.

Made-to-order areas
[YES]
Additional information

If you have a food allergy please make sure you have a personal plan in place with the Head Chef and Dietitian to ensure proper procedures are in place for you specifically.

Self-Serve Areas

4. We have procedures in place to lower the risk of cross-contact in self-serve areas.

Self-Serve Areas
[YES]
Pre-Order Meals

5. We have pre-order meals* available. *Pre-order meals - Custom meals that can be ordered in advance by a diner so they are ready for pick up at a specific time. Typically these can be ordered online or by phone/text.

Do students have access to pre-order meals free from their allergens?
[YES]
Additional information

Make sure you have talked with disability services first to set-up a meeting and have talked with the Registered Dietitian to set-up specific meal procedures.

Allergy-Friendly Station

6. We have an allergy-friendly station*. *Allergy-friendly station - A food station where specific ingredients are banned, typically including many or all items in the Top 8 allergens and gluten.

Do students have access to an allergy-friendly station?
[YES]
What is the station free from?
Peanut
Tree nut
Shellfish
Eggs
Wheat
Soy
Milk
Gluten
Dining Services Staff Member Trained?

7. We train dining services staff members.

Dining services staff trained?
[YES]
How often?
when hired
Which course(s) are used?
AllerTrain courses by MenuTrinfo
We developed our own food allergy training.
What topics are covered?

Staff receives training explaining the seriousness of food allergies and celiac disease, proper cleaning methods to avoid cross-contact. All managers are trained on recognizing anaphylaxis, proper treatment for anaphylaxis, university policies regarding emergency response for anaphylaxis, and which first responders respond to anaphylactic reactions and whether they carry epinephrine. Non-managerial dining staff are trained on recognizing anaphylaxis and how to respond to anaphylaxis in accordance with university policies.

Registered Dietitian on Staff?

8. We have a registered dietitian* on staff. *Registered dietitian - Registered dietitians are food and nutrition experts who are often tasked with helping students with food allergies navigate the dining halls.

Do you have a registered dietitian on staff?
[YES]
Campus Life & Disabilities
RAs Trained

9. We train our RA's.

RA’s trained
[NO]
Inclusive Resident Life Programs Including Food

10. We have inclusive resident life programs* including food. *Inclusive resident life programs - Programs in the resident halls often include food. Inclusive resident life programs will offer students with food allergies the opportunity to request safe food alternatives for events they attend in the dorms.

Inclusive resident life programs involving food?
[YES]
How can students access safe foods for resident life programs?

They just need to communicate with staff so that we can make arrangements.

Additional information

We can work with any students on dietary restrictions or allergies at programs if they will let staff know beforehand.

Accommodations for Roommate Assignments

11. We offer accommodations for roommate assignments. *Every accommodation request is evaluated on a case-by-case basis. A housing accommodation cannot be guaranteed prior to an individual evaluation.

Accommodations for roommate assignments
[YES]
[YES]
How does the school provide accommodations?
trying to match students with food allergies for room assignments upon request
facilitating roommate agreements involving food allergies upon request
working with students to change roommate assignments if it becomes necessary
Does the housing office process requests?
[NO, another office on campus processes these requests (please specify)]
We get our information from Disability Services if we need to make an accommodation.
Where can students get more information?
Department of Housing and Residence Life
(423) 439-4446
Additional information

We will house students based on their accommodations, but not necessarily their specific building chose. We still house students based on date of deposit, so students still may not get their first choice in housing, but the accommodation will be met.

Disability Services Office Processes Food Allergy and Celiac Disease Accommodation Requests

12. Our disability office processes food allergy and celiac disease accommodation requests.

Disability services office processes food allergy and celiac disease accommodation requests
[YES]
Other departments a student should contact?

Any accommodation requested on the basis of disability which would include food allergies, celiac disease, etc. must go through Disability Services.

How can a student submit a request?

To request accommodations students must make an appointment for a meeting in which Disability Services complete an intake interview. The student submits the relevant medical documentation. Appropriate accommodations are communicated to the appropriate office/person. Any accommodation requested on the basis of disability must go through Disability Services.

Health Services

See what health services we offer >

What health services are offered?
prescriptions for epinephrine
Can provide treatment for emergent situation
Emergency Response
Stock, Undesignated Epinephrine Available for Emergency Response

13. We have stock, undesignated epinephrine* available for emergency response. *Stock, undesignated epinephrine - Epinephrine that is prescribed to a college or university rather than to a particular student. This epinephrine is kept on hand to use for any student that experiences anaphylaxis.

Stock, undesignated epinephrine for emergencies
[NO]
Campus Emergency Responders Carry Epinephrine

14. Our campus emergency responders carry epinephrine.

Campus emergency responders carry epinephrine
[NO]
Who are the emergency responders?
on-campus emergency responders
city emergency responders
county emergency responders
Emergency Response Policy

See what our emergency response policy allows for >

What does the policy allow for?
designated, trained staff to help administer a student’s epinephrine or stock, undesignated epinephrine in an emergency
Staff is trained to recognize anaphylaxis and call emergency responders
Contact Info
Dining Services Staff Contact
Disability Staff Contact

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