The University of Texas at Austin

Dining Services
Made-to-order items

1. We provide access to ingredient information for made-to-order* items. *Made-to-order - Meals that are prepared on request and to your specification in the dining hall. Examples include a sandwich station, omelet station, burrito station, etc.

Made-to-order items
[YES]
How are ingredients available?
Table: Ingredient Info Availability

 
Top 8 Allergens
Full Ingredients

Top 8 allergens, online database
[YES]
Full ingredients, online database
[YES]
Top 8 allergens, a list is posted in the dining hall
[YES]
Full ingredients, a list is posted in the dining hall
[YES]
Top 8 allergens, available on request in the dining hall
[YES]
Full ingredients, available on request in the dining hall
[YES]
Specific areas

All of our made-to-order stations have manufacturer provided ingredient information available on our online menus, which are accessible via mobile devices and at nutrition information centers in each dining location. Customers can also ask to review product labels.

Additional Information

Ingredients based on manufacturer provided information can be found on our online menus. In addition, University Housing and Dining has an icon labeling system that identifies the top 8 food allergens, along with food items that are avoided for religious and personal reasons. Allergen information may be found through the online menu system, via nutrition information centers in all UHD dining locations, and on pre-packaged UHD food items.

Self-Serve Items

2. We provide access to ingredient information for self-serve* items. *Self-serve - Meals that are served buffet-style in a dining hall. These are typically high risk for cross-contact and are best avoided by diners with food allergies.

Self-Serve Items
[YES]
How are ingredients available?
Table: Ingredient Info Availability

 
Top 8 Allergens
Full Ingredients

Top 8 allergens, online database
[YES]
Full ingredients, online database
[YES]
Top 8 allergens, a list is posted in the dining hall
[YES]
Full ingredients, a list is posted in the dining hall
[YES]
Top 8 allergens, available on request in the dining hall
[YES]
Full ingredients, available on request in the dining hall
[YES]
Additional Information

In addition to publishing manufacturer provided ingredient information, UHD identifies the eight major food allergens (milk, eggs, fish, shellfish, tree nuts, peanuts, soy and wheat) in all of our dining locations. Students can reference these icons on the online menus, in the dining halls on the digital menu boards above each serving line, and on prepackaged grab-and-go foods in the retail venues for a quick guide to appropriate choices.

Made-To-Order Areas

3. We have procedures in place to lower the risk of cross-contact in made-to-order areas.

Made-to-order areas
[YES, IN ALL STATIONS]
Additional information

General staff members are trained to notify a Food Allergy Support Team member if there are any customers with a food allergy or a special dietary request. The Food Allergy Support Team member is then trained on how to properly handle an order from a food allergic guest. We do our best to reduce the risk of cross-contact as much as possible, especially with our specialty made-to-order meal accommodations and at the top-8 allergen free line, Fresh and Simple Tastes, at J2 Dining. It is important to note that University Housing and Dining cannot guarantee a 100% allergen-free dining experience at any of our dining locations.

Self-Serve Areas

4. We have procedures in place to lower the risk of cross-contact in self-serve areas.

Self-Serve Areas
[YES, IN SOME AREAS]
Additional Information

We advise students with food allergies to request self-serve items from an unopened source behind the serving line. Students are also encouraged to contact a dining manager, chef, or a Food Allergy Support Team member when in doubt about ingredients or preparation of a particular dish.

Pre-Order Meals

5. We have pre-order meals* available. *Pre-order meals - Custom meals that can be ordered in advance by a diner so they are ready for pick up at a specific time. Typically these can be ordered online or by phone/text.

Do students have access to pre-order meals free from their allergens?
[YES]
Additional information

University Housing and Dining offers a made-to-order meal option for students with dining accommodations. Students place their meal requests in advance so that our chefs can prepare each meal separately in a designated space to help eliminate the risk of cross-contact.

Allergy-Friendly Station

6. We have an allergy-friendly station*. *Allergy-friendly station - A food station where specific ingredients are banned, typically including many or all items in the Top 8 allergens and gluten.

Do students have access to an allergy-friendly station?
[YES]
What is the station free from?
Peanut
Tree nut
Fish
Shellfish
Eggs
Wheat
Soy
Milk
Gluten
Additional Information

Fresh and Simple Tastes (FAST) is a top eight allergen and gluten-free serving line that provides a communal dining experience without the concern for cross-contact that usually comes with a buffet-style dining environment.

Each dish is freshly prepared right on the line by a Food Allergy Support Team member using lean proteins, gluten-free whole grains, and heart-healthy fats.

Dining Services Staff Member Trained?

7. We train dining services staff members.

Dining services staff trained?
[YES]
Which course(s) are used?
ServSafe Allergen by National Restaurant Association
We developed our own food allergy training.
What topics are covered?

Food Allergy 101, How to Recognize Anaphylaxis and Campus Emergency Response Plan, Avoiding Cross-Contact, University Policies, Celiac Disease, Label Reading for Allergens and Gluten, Food Intolerances and Other Related Conditions

Additional information

All dining services staff receive allergy training. We have a Food Allergy Support Team (FAST) specifically trained to handle food allergies. FAST members receive in-depth training on food allergies and are ServSafe Allergen certified through the National Restaurant Association. Students are encouraged to identify FAST members if they have questions about the ingredients in a menu item, need advice finding safe choices, or need help customizing a meal order.

Registered Dietitian on Staff?

8. We have a registered dietitian* on staff. *Registered dietitian - Registered dietitians are food and nutrition experts who are often tasked with helping students with food allergies navigate the dining halls.

Do you have a registered dietitian on staff?
[YES]
Campus Life & Disabilities
RAs Trained

9. We train our RA's.

RA’s trained
[NO]
Inclusive Resident Life Programs Including Food

10. We have inclusive resident life programs* including food. *Inclusive resident life programs - Programs in the resident halls often include food. Inclusive resident life programs will offer students with food allergies the opportunity to request safe food alternatives for events they attend in the dorms.

Inclusive resident life programs involving food?
[YES]
How can students access safe foods for resident life programs?

Students are advised to let their RA know about their dietary restrictions. The RAs work with dining staff to make reasonable dietary accommodations for resident life programs in an effort to create a safe and inclusive collegiate experience.

Accommodations for Roommate Assignments

11. We offer accommodations for roommate assignments. *Every accommodation request is evaluated on a case-by-case basis. A housing accommodation cannot be guaranteed prior to an individual evaluation.

Accommodations for roommate assignments
[YES]
How does the school provide accommodations?
trying to match students with food allergies for room assignments upon request
facilitating roommate agreements involving food allergies upon request
working with students to change roommate assignments if it becomes necessary
Does the housing office process requests?
Yes
Where can students get more information?
Services for Students with Disabilities
512-471-6259
Additional information

Students indicate the need for accommodations on their UHD Housing Application. They then must complete a request form and supporting documentation to be submitted to the Services for Students with Disabilities office.

The UHD Housing Assignment office notifies students of housing assignments and will coordinate any logistical arrangements associated with accommodations that have been recommended by Services for Students with Disabilities.

Disability Services Office Processes Food Allergy and Celiac Disease Accommodation Requests

12. Our disability office processes food allergy and celiac disease accommodation requests.

Disability services office processes food allergy and celiac disease accommodation requests
[YES]
Other departments a student should contact?

Students should start by reviewing the University Housing and Dining Nutrition Services webpage and talking with the UHD Registered Dietitian, as self-management of their diet may be possible through utilization of existing dining options and resources. To learn about the available dining options for students with special dietary needs, visit http://housing.utexas.edu/dining/nutrition-services or contact the UHD Dietitian directly at dietitian@austin.utexas.edu.

How can a student submit a request?

Depending on a student's dining needs, they may be asked to submit documentation verifying their disability and need for the requested accommodation. Please note that it is the responsibility of the student to contact the UHD Registered Dietitian prior to signing a Housing Contract to determine if the requested dining accommodation(s) can be provided, as documentation of a disability does not guarantee that the request will be approved.

Health Services

See what health services we offer >

What health services are offered?
prescriptions for epinephrine
fulfill epinephrine prescriptions in our pharmacy
seasonal allergy shots
Emergency Response
Stock, Undesignated Epinephrine Available for Emergency Response

13. We have stock, undesignated epinephrine* available for emergency response. *Stock, undesignated epinephrine - Epinephrine that is prescribed to a college or university rather than to a particular student. This epinephrine is kept on hand to use for any student that experiences anaphylaxis.

Stock, undesignated epinephrine for emergencies
[NO]
Campus Emergency Responders Carry Epinephrine

14. Our campus emergency responders carry epinephrine.

Campus emergency responders carry epinephrine
[NO]
Who are the emergency responders?
on-campus emergency responders
city emergency responders
Emergency Response Policy

See what our emergency response policy allows for >

What does the policy allow for?
Staff is trained to recognize anaphylaxis and call emergency responders
Contact Info
Dining Services Staff Contact
Disability Staff Contact
Services for Students with Disabilities
Last updated:
September 24, 2019

Information is reported by Colleges. FARE is not responsible for the information provided.