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University of Virginia

Dining Services
Made-to-order items

1. We provide access to ingredient information for made-to-order* items. *Made-to-order - Meals that are prepared on request and to your specification in the dining hall. Examples include a sandwich station, omelet station, burrito station, etc.

Made-to-order items
[YES]
How are ingredients available?
Table: Ingredient Info Availability

 
Top 8 Allergens
Full Ingredients

Top 8 allergens, online database
 
Full ingredients, online database
 
Top 8 allergens, a list is posted in the dining hall
 
Full ingredients, a list is posted in the dining hall
 
Top 8 allergens, available on request in the dining hall
[YES]
Full ingredients, available on request in the dining hall
[YES]
Specific areas

All stations have ingredients available upon request.

Additional Information

All ingredient information is available upon request. Providing safe dining experiences through student engagement is a point of pride for U.Va. Dining and location teams.

Self-Serve Items

2. We provide access to ingredient information for self-serve* items. *Self-serve - Meals that are served buffet-style in a dining hall. These are typically high risk for cross-contact and are best avoided by diners with food allergies.

Self-Serve Items
[YES]
How are ingredients available?
Table: Ingredient Info Availability

 
Top 8 Allergens
Full Ingredients

Top 8 allergens, online database
 
Full ingredients, online database
 
Top 8 allergens, a list is posted in the dining hall
 
Full ingredients, a list is posted in the dining hall
 
Top 8 allergens, available on request in the dining hall
[YES]
Full ingredients, available on request in the dining hall
[YES]
Specific areas

All ingredients are available upon request. Copper Hood (Allergen Friendly Station) has all ingredients posted at station and online.

Additional Information

All ingredient information is available upon request. Providing safe dining experiences through student engagement is a point of pride for U.Va. Dining and location teams.

Made-To-Order Areas

3. We have procedures in place to lower the risk of cross-contact in made-to-order areas.

Made-to-order areas
[YES, IN ALL STATIONS]
Additional information

All stations throughout our dining program have the ability to provide allergen friendly meal. Just ask the Chef for an individually prepared meal.

Self-Serve Areas

4. We have procedures in place to lower the risk of cross-contact in self-serve areas.

Self-Serve Areas
[YES, IN ALL AREAS]
Additional Information

All stations throughout the dining platform have the ability to meet most allergen friendly needs. Just seek out the Chef for individual preparation.

Pre-Order Meals

5. We have pre-order meals* available. *Pre-order meals - Custom meals that can be ordered in advance by a diner so they are ready for pick up at a specific time. Typically these can be ordered online or by phone/text.

Do students have access to pre-order meals free from their allergens?
[YES]
Additional information

Students have the ability to pre-order meals via text messaging to the location for individual preparation.

Allergy-Friendly Station

6. We have an allergy-friendly station*. *Allergy-friendly station - A food station where specific ingredients are banned, typically including many or all items in the Top 8 allergens and gluten.

Do students have access to an allergy-friendly station?
[YES]
What is the station free from?
Peanut
Tree nut
Fish
Shellfish
Eggs
Wheat
Soy
Milk
Gluten
Additional Information

The Copper Hood is one of the most popular stations in our dining rooms and is open and welcoming to all U.Va students.

Dining Services Staff Member Trained?

7. We train dining services staff members.

Dining services staff trained?
[SOME]
Who?
managers
chefs
registered dietitian
hourly staff
student staff
How often?
Other (please specify)
Every semester.
Which course(s) are used?
AllerTrain courses by MenuTrinfo
We developed our own food allergy training.
Use of foodallergy.org (FARE) to help supplement.
What topics are covered?

anaphylaxis, cross contact, university policies, emergency contact procedures, safe reporting procedures, Big 8 Allergens, U.Va Dining back of house/front of house allergen safety procedures handbook

Additional information

We complete this training before the start of every semester and update the training material to be as current as possible with trends.

Registered Dietitian on Staff?

8. We have a registered dietitian* on staff. *Registered dietitian - Registered dietitians are food and nutrition experts who are often tasked with helping students with food allergies navigate the dining halls.

Do you have a registered dietitian on staff?
[YES]
Campus Life & Disabilities
RAs Trained

9. We train our RA's.

RA’s trained
[YES]
What training?
AllerTrain RA
What topics are covered?

We showed the AllerTrain RA video to all members of the Resident Staff program during training and then discussed ways that they can be supportive within their communities.

Inclusive Resident Life Programs Including Food

10. We have inclusive resident life programs* including food. *Inclusive resident life programs - Programs in the resident halls often include food. Inclusive resident life programs will offer students with food allergies the opportunity to request safe food alternatives for events they attend in the dorms.

Inclusive resident life programs involving food?
[YES]
How can students access safe foods for resident life programs?

They can disclose their needs to their RA (should the student feel comfortable doing so) and the RA will accommodate their needs in planning and executing their program.

Accommodations for Roommate Assignments

11. We offer accommodations for roommate assignments. *Every accommodation request is evaluated on a case-by-case basis. A housing accommodation cannot be guaranteed prior to an individual evaluation.

Accommodations for roommate assignments
[YES]
[YES]
How does the school provide accommodations?
facilitating roommate agreements involving food allergies upon request
Does the housing office process requests?
No, another office on campus processes these requests (please specify)
Student Disabilities Access Center within Student Health
Where can students get more information?
Disability Services Office Processes Food Allergy and Celiac Disease Accommodation Requests

12. Our disability office processes food allergy and celiac disease accommodation requests.

Disability services office processes food allergy and celiac disease accommodation requests
[YES]
Other departments a student should contact?

No

How can a student submit a request?

Web portal sign up or call 434-243-5180

Health Services

See what health services we offer >

What health services are offered?
food allergy management care
prescriptions for epinephrine
fulfill epinephrine prescriptions in our pharmacy
allergy testing and diagnosis
seasonal allergy shots
we have an allergy clinic on campus
Students undergo testing with their home allergists and transfer once succesfully begun on immunotherapy.
Emergency Response
Stock, Undesignated Epinephrine Available for Emergency Response

13. We have stock, undesignated epinephrine* available for emergency response. *Stock, undesignated epinephrine - Epinephrine that is prescribed to a college or university rather than to a particular student. This epinephrine is kept on hand to use for any student that experiences anaphylaxis.

Stock, undesignated epinephrine for emergencies
[YES]
Where?
healthcare facilities
Student health
Campus Emergency Responders Carry Epinephrine

14. Our campus emergency responders carry epinephrine.

Campus emergency responders carry epinephrine
[NO]
Who are the emergency responders?
University Police respond to all 911 calls and are equipped with AEDs in their patrol cars. Emergency (EMS) response is provided by the city (Charlottesville Fire Department and Charlottesville-Albemarle Rescue Squad). The Health System has a fleet of a
Additional information

The Charlottesville Fire Department and Charlottesville Albemarle Rescue Squad carry epinephrine on their fire engines and ambulances all the time (required medication by the state Office of Emergency Medical Services). UPD does not carry epinephrine, only AEDs and first aid supplies.

Emergency Response Policy

See what our emergency response policy allows for >

What does the policy allow for?
designated, trained staff to help administer a student’s epinephrine or stock, undesignated epinephrine in an emergency
Staff is trained to recognize anaphylaxis and call emergency responders
Contact Info
Disability Staff Contact
Barbara Zunder
(434) 243-5180
Last updated:
March 3, 2017

Information is reported by Colleges. FARE is not responsible for the information provided.