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William and Mary

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Dining Services
Made-to-order items
Made-to-order items
[Yes, for all stations]
How are ingredients available?
Table: Ingredient Info Availability
Top 9 allergens, online database
[Yes]
Full ingredients, online database
[Yes]
Top 9 allergens, a list is posted in the dining hall
[Yes]
Full ingredients, a list is posted in the dining hall
[Not answered]
Top 9 allergens, available on request in the dining hall
[Yes]
Full ingredients, available on request in the dining hall
[Yes]
 
Top 9 Allergens
Full Ingredients
Additional Information

*Complete Allergen Information is Not Available for all menu items*

Students are encouraged to ask for the executive chef or manager if they wish to learn more about a menu item and its ingredients. Our team is able to provide them with recipes and food labels as needed.

We offer several programs to help connect our guests with managers. One is our Golden Apron program- we have specially trained staff available onsite wearing gold aprons, they can connect guests with manager and other related items/personnel. Another program is our open text service, this is a number that goes directly to our culinary and leadership teams. Guests may ask questions or give feedback via this number. Please visit William & Mary Dining - William & Mary (campusdish.com) access this number. 

1. We provide access to ingredient information for made-to-order* items. *Made-to-order - Meals that are prepared on request and to your specification in the dining hall. Examples include a sandwich station, omelet station, burrito station, etc.
Self-Serve Items
Self-Serve Items
[Yes, for all stations]
How are ingredients available?
Table: Ingredient Info Availability
Top 9 allergens, online database
[Yes]
Full ingredients, online database
[Yes]
Top 9 allergens, a list is posted in the dining hall
[Yes]
Full ingredients, a list is posted in the dining hall
[Not answered]
Top 9 allergens, available on request in the dining hall
[Yes]
Full ingredients, available on request in the dining hall
[Yes]
 
Top 9 Allergens
Full Ingredients
Additional Information

*Complete Allergen Information is Not Available for all menu items*

Students are encouraged to ask for the executive chef or manager if they wish to learn more about a menu item and its ingredients.

We offer several programs to help connect our guests with managers. One is our Golden Apron program- we have specially trained staff available onsite wearing gold aprons, they can connect guests with manager and other related items/personnel. Another program is our open text service, this is a number that goes directly to our culinary and leadership teams. Guests may ask questions or give feedback via this number. Please visit William & Mary Dining - William & Mary (campusdish.com) to access this number. 

2. We provide access to ingredient information for self-serve* items. *Self-serve - Meals that are served buffet-style in a dining hall. These are typically high risk for cross-contact and are best avoided by diners with food allergies.
Made-To-Order Areas
Made-to-order areas
[Yes, in all stations]
Specific areas

Our team is trained to clean and sanitize workspaces, use the appropriate cutting boards and utensils, change their gloves, and to use ingredients from back up.

Additional information

To reduce the risk of cross contact: 

  • Ask a dining employee to change their gloves, use new utensils or a fresh pan at any self-serve station. 
  • Speak to a dining employee if you need access to allergy-friendly equipment 
    • May see a Golden Apron Team member and/or Manager
  • Text our service number to ask any questions or give direct feedback.
3. We have procedures in place to lower the risk of cross-contact in made-to-order areas.
Self-Serve Areas
Self-Serve Areas
[Yes, in all areas]
Additional Information

To reduce the risk of cross contact: 

  • Ask a dining employee to change their gloves, use new utensils or a fresh pan at any self-serve station. 
  • Speak to a dining employee if you need access to allergy-friendly equipment 
    • May see a Golden Apron Team member and/or Manager
  • Text our service number to ask any questions or give direct feedback.
4. We have procedures in place to lower the risk of cross-contact in self-serve areas.
Pre-Order Meals
Do students have access to pre-order meals free from their allergens?
[Not answered]
5. We have pre-order meals* available. *Pre-order meals - Custom meals that can be ordered in advance by a diner so they are ready for pick up at a specific time. Typically these can be ordered online or by phone/text.
Allergy-Friendly Station
Do students have access to an allergy-friendly station(s) that is free from specific allergens?
[Yes]
What is the station free from?
Peanut
Tree nut
Fish
Shellfish
Eggs
Wheat
Soy
Milk
Gluten
Additional Information

Sadler and Commons offer True Balance, an entire station dedicated to serving foods without the top 9 allergies and gluten. Regardless of food allergy or sensitivity, all students should be able to enjoy their favorite dishes, from Macaroni and Cheese to Indian cuisine to Avocado Toast.

Both dining halls provide a Worry-Free Zone, a designated area for students avoiding gluten which will offer waffles, packaged bread products, muffins, and cereals. Also located at the Worry-Free Zone is a microwave and toaster dedicated to gluten-free products. Dairy-free alternatives to milk can also be found in this area.

6. We have an allergy-friendly station*. *Allergy-friendly station - A food station where specific ingredients are banned, typically including many or all items in the Top 8 allergens and gluten.
Dining Services Staff Member Trained?
Dining services staff trained?
[Yes, all staff]
How often?
At least once a year
Which course(s) are used?
AllerTrain courses by MenuTrinfo
We developed our own food allergy training.
Additional information

Our executive chefs and managers receive AllertrainU certification. Our entire management and True Balance team receive formal allergy training every semester as well as continuous training during the semester. 

All employees receive a general allergen training at the start of each semester. We perform regular audits and retraining throughout the semester as well. 

7. We train dining services staff members.
Registered Dietitian on Staff?
Do you have a registered dietitian on staff?
[Yes]
8. We have a registered dietitian* on staff. *Registered dietitian - Registered dietitians are food and nutrition experts who are often tasked with helping students with food allergies navigate the dining halls.
Campus Life & Disabilities
RAs Trained
RA’s trained
[No]
9. We train our RA's.
Inclusive Residence Life Programs Including Food
Inclusive residence life programs involving food?
[Yes]
How can students access safe foods for residence life programs?

Students may inform their RA about special dietary needs.

10. We have inclusive residence life programs* including food. *Inclusive residence life programs - Programs in the resident halls often include food. Inclusive residence life programs will offer students with food allergies the opportunity to request safe food alternatives for events they attend in the dorms.
Accommodations for Roommate Assignments
ROLLUP - Accommodations for roommate assignments
[Yes]
How does the school provide accommodations?
Trying to match students with food allergies for room assignments upon request
Working with students to change roommate assignments if it becomes necessary
Does the housing office process requests?
Yes
Where can students get more information?
sas@wm.edu
https://www.wm.edu/offices/residencelife/roomselection/returningstudents/housin…
Additional information

Register with Student Accessibility Services. Students who may need on-campus housing accommodations relating to their medically-restrictive diet should contact and register with Student Accessibility Services at Dean of Students Office, Campus Center 107, P.O. Box 8795, Williamsburg, VA 23187. Phone: (757) 221-2509, Fax: (757) 221-2538.

11. We offer accommodations for roommate assignments. *Every accommodation request is evaluated on a case-by-case basis. A housing accommodation cannot be guaranteed prior to an individual evaluation.
Disability Services Office Processes Food Allergy and Celiac Disease Accommodation Requests
Disability services office processes food allergy and celiac disease accommodation requests
[Yes]
How can students submit an accommodations request?
  1. Contact Kelli Wood the Campus Dietitian at wood-kelli@aramark.com to schedule an appointment to discuss the dietary needs and what accommodations can be made.
  2. Register with Student Accessibility Services. Students who may need on-campus housing accommodations relating to their medically-restrictive diet should contact and register with Student Accessibility Services at Dean of Students Office, Campus Center 107, P.O. Box 8795, Williamsburg, VA 23187. Phone: (757) 221-2509, Fax: (757) 221-2538.
12. Our disability office processes food allergy and celiac disease accommodation requests.
Health Services
What health services are offered?
Food allergy management care
Prescriptions for epinephrine
Fulfill epinephrine prescriptions in our pharmacy
See what health services we offer >
Emergency Response
Stock, Undesignated Epinephrine Available for Emergency Response
Stock, undesignated epinephrine for emergencies
[No]
Where?
Healthcare facilities
13. We have stock, undesignated epinephrine* available for emergency response. *Stock, undesignated epinephrine - Epinephrine that is prescribed to a college or university rather than to a particular student. This epinephrine is kept on hand to use for any student that experiences anaphylaxis.
Campus Emergency Responders Carry Epinephrine
Campus emergency responders carry epinephrine
[Some]
Who are the emergency responders?
On-campus emergency responders
City emergency responders
Additional information

If 911 is called for a medical emergency, then Williamsburg fire department/EMS responds and they carry epinephrine. 

14. Our campus emergency responders carry epinephrine.
Emergency Response Policy
What does the policy allow for?
Staff is trained to recognize anaphylaxis and call emergency responders
On-campus emergency responders carry epinephrine for use in an emergency
See what our emergency response policy allows for >
Contact Info
Dining Services Staff Contact
Kelli Wood, MS, RD, LDN
wood-kelli@aramark.com
https://williamandmary.campusdish.com/
Disability Staff Contact
Student Accessibility Services
https://www.wm.edu/offices/de…
Last Updated on:
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