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American Univeristy

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Dining Services
Made-to-order items
Made-to-order items
[Yes, for all stations]
How are ingredients available?
Table: Ingredient Info Availability
Top 9 allergens, online database
[Yes]
Full ingredients, online database
[Yes]
Top 9 allergens, a list is posted in the dining hall
[No]
Full ingredients, a list is posted in the dining hall
[No]
Top 9 allergens, available on request in the dining hall
[Yes]
Full ingredients, available on request in the dining hall
[Yes]
 
Top 9 Allergens
Full Ingredients
Other
Ingredient experts available in all locations to provide ingredient information upon request.
Additional Information

Our website and app display ingredients for all menu items. Students with food allergies or Celiac Disease are encouraged to speak with the ingredient expert (manager or chef) for verification. We can provide ingredient, recipe and preparation information upon request to help students make informed decisions.

1. We provide access to ingredient information for made-to-order* items. *Made-to-order - Meals that are prepared on request and to your specification in the dining hall. Examples include a sandwich station, omelet station, burrito station, etc.
Self-Serve Items
Self-Serve Items
[Yes, for all stations]
How are ingredients available?
Table: Ingredient Info Availability
Top 9 allergens, online database
[Yes]
Full ingredients, online database
[Yes]
Top 9 allergens, a list is posted in the dining hall
[No]
Full ingredients, a list is posted in the dining hall
[No]
Top 9 allergens, available on request in the dining hall
[Yes]
Full ingredients, available on request in the dining hall
[Yes]
 
Top 9 Allergens
Full Ingredients
Other
Ingredient experts available in all locations during all open hours to provide ingredient information on request.
Additional Information

Our website and app display ingredients for all menu items. Students with food allergies or Celiac Disease are encouraged to speak with the ingredient expert (manager or chef) for verification. We can provide ingredient, recipe and preparation information upon request to help students make informed decisions.

2. We provide access to ingredient information for self-serve* items. *Self-serve - Meals that are served buffet-style in a dining hall. These are typically high risk for cross-contact and are best avoided by diners with food allergies.
Made-To-Order Areas
Made-to-order areas
[Yes, in all stations]
Additional information

Team members are trained to take precautions in order to minimize the risk of cross-contact in made to order areas. This includes proper hand washing, changing of gloves and aprons, as well as cleaning and sanitation procedures.

3. We have procedures in place to lower the risk of cross-contact in made-to-order areas.
Self-Serve Areas
Self-Serve Areas
[Yes, in all areas]
Additional Information

Team members are trained to mitigate cross-contact by frequently changing out serving utensils, as well as cleaning and sanitizing service areas. Serving utensils are not shared between menu items. Guests with food allergies are able to request from separate batches stored in the back of house to mitigate cross-contact risk.

4. We have procedures in place to lower the risk of cross-contact in self-serve areas.
Pre-Order Meals
Do students have access to pre-order meals free from their allergens?
[Yes]
Additional information

Students with food allergies that cannot be accommodated by allergen-friendly options available and who are approved for a separately prepared meal accommodation via the accommodations office are able to utilize a text system to pre-order meals to be available for pickup one hour later. This menu is planned in collaboration with the campus dietitian and campus chefs.

5. We have pre-order meals* available. *Pre-order meals - Custom meals that can be ordered in advance by a diner so they are ready for pick up at a specific time. Typically these can be ordered online or by phone/text.
Allergy-Friendly Station
Do students have access to an allergy-friendly station(s) that is free from specific allergens?
[Yes]
What is the station free from?
Peanut
Tree nut
Fish
Shellfish
Eggs
Wheat
Soy
Milk
Gluten
Sesame
Additional Information

Our allergen-friendly station, Delicious Without, is located in our residential dining hall, Terrace Dining Room (TDR), and avoids the top 9 allergens (wheat, milk, egg, fish, shellfish, peanuts, tree nuts, soy, and sesame) as well as gluten. We have a separate preparation area, equipment, and service area for these items. This area is served by a team member onto a clean plate. This area offers menu items for all meal periods, as well as select made-to-order items such as sandwiches or bagels.

6. We have an allergy-friendly station*. *Allergy-friendly station - A food station where specific ingredients are banned, typically including many or all items in the Top 8 allergens and gluten.
Dining Services Staff Member Trained?
Dining services staff trained?
[Yes, all staff]
Who?
Managers
Chefs
How often?
At least once a year
Which course(s) are used?
FARECheck Certified course
Additional information

All hourly dining staff receive a FARECheck Certified Food Allergies & Celiac Disease Training from our campus dietitian at the start of each semester.  Areas covered include: Understanding food allergies, the top allergens, allergic reaction signs and symptoms, peanuts and tree nuts, food allergy emergencies, celiac disease & gluten intolerance, and mitigating risk for cross contact. Staff members also receive weekly pre-service allergen trainings (CHATs).

7. We train dining services staff members.
Registered Dietitian on Staff?
Do you have a registered dietitian on staff?
[Yes]
8. We have a registered dietitian* on staff. *Registered dietitian - Registered dietitians are food and nutrition experts who are often tasked with helping students with food allergies navigate the dining halls.
Campus Life & Disabilities
RAs Trained
RA’s trained
[Not answered]
9. We train our RA's.
Inclusive Residence Life Programs Including Food
Inclusive residence life programs involving food?
[Not answered]
10. We have inclusive residence life programs* including food. *Inclusive residence life programs - Programs in the resident halls often include food. Inclusive residence life programs will offer students with food allergies the opportunity to request safe food alternatives for events they attend in the dorms.
Accommodations for Roommate Assignments
ROLLUP - Accommodations for roommate assignments
[Not answered]
Does the housing office process requests?
No, another office on campus processes these requests (please specify)
Academic Success & Accessibility Center
Where can students get more information?
https://clockworkprd.american.edu/clockwork/user/intake/login.aspx?_ga=2.144758…
11. We offer accommodations for roommate assignments. *Every accommodation request is evaluated on a case-by-case basis. A housing accommodation cannot be guaranteed prior to an individual evaluation.
Disability Services Office Processes Food Allergy and Celiac Disease Accommodation Requests
Disability services office processes food allergy and celiac disease accommodation requests
[Yes]
Other departments a student should contact?

Please contact our dietitian (dietitian@american.edu)

How can students submit an accommodations request?

If you wish to request disability-related dining accommodations, you must:

  1. Submit the disability-related dining accommodation request form
  2. Submit documentation that specifically addresses the disability-related dining accommodation being requested (please use the form listed above under Documentation Guidelines)
  3. Meet with a member of the ASAC Disability team. You will be contacted by ASAC when you are ready for this step.
12. Our disability office processes food allergy and celiac disease accommodation requests.
Health Services
What health services are offered?
Fulfill epinephrine prescriptions in our pharmacy
Seasonal allergy shots
See what health services we offer >
Emergency Response
Stock, Undesignated Epinephrine Available for Emergency Response
Stock, undesignated epinephrine for emergencies
[No]
13. We have stock, undesignated epinephrine* available for emergency response. *Stock, undesignated epinephrine - Epinephrine that is prescribed to a college or university rather than to a particular student. This epinephrine is kept on hand to use for any student that experiences anaphylaxis.
Campus Emergency Responders Carry Epinephrine
Campus emergency responders carry epinephrine
[Not answered]
Who are the emergency responders?
On-campus emergency responders
City emergency responders
14. Our campus emergency responders carry epinephrine.
Emergency Response Policy
What does the policy allow for?
Staff is trained to recognize anaphylaxis and call emergency responders
See what our emergency response policy allows for >
Contact Info
Dining Services Staff Contact
Juliana Sampaio, MS, RD
dietitian@american.edu
http://dineoncampus.com/au
Disability Staff Contact
Academic Support and Access Center
202-885-3360
asac@american.edu
https://www.american.edu/prov…
Last Updated on:
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