American Univeristy
VerifiedOur website and app display ingredients for all menu items. Students with food allergies or Celiac Disease are encouraged to speak with the ingredient expert (manager or chef) for verification. We can provide ingredient, recipe and preparation information upon request to help students make informed decisions.
1. We provide access to ingredient information for made-to-order* items. *Made-to-order - Meals that are prepared on request and to your specification in the dining hall. Examples include a sandwich station, omelet station, burrito station, etc.
Our website and app display ingredients for all menu items. Students with food allergies or Celiac Disease are encouraged to speak with the ingredient expert (manager or chef) for verification. We can provide ingredient, recipe and preparation information upon request to help students make informed decisions.
2. We provide access to ingredient information for self-serve* items. *Self-serve - Meals that are served buffet-style in a dining hall. These are typically high risk for cross-contact and are best avoided by diners with food allergies.
Team members are trained to take precautions in order to minimize the risk of cross-contact in made to order areas. This includes proper hand washing, changing of gloves and aprons, as well as cleaning and sanitation procedures.
3. We have procedures in place to lower the risk of cross-contact in made-to-order areas.
Team members are trained to mitigate cross-contact by frequently changing out serving utensils, as well as cleaning and sanitizing service areas. Serving utensils are not shared between menu items. Guests with food allergies are able to request from separate batches stored in the back of house to mitigate cross-contact risk.
4. We have procedures in place to lower the risk of cross-contact in self-serve areas.
Students with food allergies that cannot be accommodated by allergen-friendly options available and who are approved for a separately prepared meal accommodation via the accommodations office are able to utilize a text system to pre-order meals to be available for pickup one hour later. This menu is planned in collaboration with the campus dietitian and campus chefs.
5. We have pre-order meals* available. *Pre-order meals - Custom meals that can be ordered in advance by a diner so they are ready for pick up at a specific time. Typically these can be ordered online or by phone/text.
Our allergen-friendly station, Delicious Without, is located in our residential dining hall, Terrace Dining Room (TDR), and avoids the top 9 allergens (wheat, milk, egg, fish, shellfish, peanuts, tree nuts, soy, and sesame) as well as gluten. We have a separate preparation area, equipment, and service area for these items. This area is served by a team member onto a clean plate. This area offers menu items for all meal periods, as well as select made-to-order items such as sandwiches or bagels.
6. We have an allergy-friendly station*. *Allergy-friendly station - A food station where specific ingredients are banned, typically including many or all items in the Top 8 allergens and gluten.
All hourly dining staff receive a FARECheck Certified Food Allergies & Celiac Disease Training from our campus dietitian at the start of each semester. Areas covered include: Understanding food allergies, the top allergens, allergic reaction signs and symptoms, peanuts and tree nuts, food allergy emergencies, celiac disease & gluten intolerance, and mitigating risk for cross contact. Staff members also receive weekly pre-service allergen trainings (CHATs).
7. We train dining services staff members.
8. We have a registered dietitian* on staff. *Registered dietitian - Registered dietitians are food and nutrition experts who are often tasked with helping students with food allergies navigate the dining halls.
9. We train our RA's.
10. We have inclusive resident life programs* including food. *Inclusive resident life programs - Programs in the resident halls often include food. Inclusive resident life programs will offer students with food allergies the opportunity to request safe food alternatives for events they attend in the dorms.
11. We offer accommodations for roommate assignments. *Every accommodation request is evaluated on a case-by-case basis. A housing accommodation cannot be guaranteed prior to an individual evaluation.
Please contact our dietitian (dineoncampus.com/au/meet-your-dietitian)
If you wish to request disability-related dining accommodations, you must:
- Submit the disability-related dining accommodation request form
- Submit documentation that specifically addresses the disability-related dining accommodation being requested (please use the form listed above under Documentation Guidelines)
- Meet with a member of the ASAC Disability team. You will be contacted by ASAC when you are ready for this step.
12. Our disability office processes food allergy and celiac disease accommodation requests.
See what health services we offer >
13. We have stock, undesignated epinephrine* available for emergency response. *Stock, undesignated epinephrine - Epinephrine that is prescribed to a college or university rather than to a particular student. This epinephrine is kept on hand to use for any student that experiences anaphylaxis.
14. Our campus emergency responders carry epinephrine.
See what our emergency response policy allows for >