Indiana University

Verified
Dining Services
Made-to-order items
Made-to-order items
[Yes, for all stations]
How are ingredients available?
Table: Ingredient Info Availability
Top 8 allergens, online database
[Yes]
Full ingredients, online database
[Yes]
Top 8 allergens, a list is posted in the dining hall
[Yes]
Full ingredients, a list is posted in the dining hall
[No]
Top 8 allergens, available on request in the dining hall
[Yes]
Full ingredients, available on request in the dining hall
[Yes]

 
Top 8 Allergens
Full Ingredients

Other
Guests with allergies are highly encouraged to request to speak with a manager or chef prior to obtaining food from a made-to-order dining concept. We will then ensure a trained staff member is aware.
Specific areas

Nutrition/ingredients and allergens for locations that offer build your own sandwiches/subs/pizza are available online on IU Dining’s Net Nutrition site (http://nutrition.dining.indiana.edu/NetNutrition/46. Grub Hub, utilized for mobile meal ordering at IU, includes top 9 allergens in menu descriptions on the app. Ingredients and allergens for menus served at Franchises within our dining locations, such as Starbucks, may not be available on our Net Nutrition site, but can be found on the franchise website.

Additional Information

IU Dining locations that offer build-your-own burgers or sandwiches provide an option to customize to gluten free bread or burger buns. The items are made to order in a separate area with separate toppings away from the main serving line and gluten free buns that are toasted are done so in a designated gluten free toaster. Gluten free pasta is also an option on campus, which is prepared using gluten free protocol on request (separate pot and utensils). Our current pesto and marinara do not contain gluten.

1. We provide access to ingredient information for made-to-order* items. *Made-to-order - Meals that are prepared on request and to your specification in the dining hall. Examples include a sandwich station, omelet station, burrito station, etc.

Self-Serve Items
Self-Serve Items
[Yes, for all stations]
How are ingredients available?
Table: Ingredient Info Availability
Top 8 allergens, online database
[Yes]
Full ingredients, online database
[Yes]
Top 8 allergens, a list is posted in the dining hall
[No]
Full ingredients, a list is posted in the dining hall
[No]
Top 8 allergens, available on request in the dining hall
[Yes]
Full ingredients, available on request in the dining hall
[Yes]

 
Top 8 Allergens
Full Ingredients

Other
Guests with allergies are highly encouraged to request to speak with a manager or chef prior to obtaining food from a self-serve area. This will allow items to be obtained from fresh containers so the risk of potential cross-contact can be reduced
Specific areas

IU Dining provides full ingredient and allergen information via the Net Nutrition database for prepared menu items on campus. It is audited and maintained by our Registered Dietitian and trained dietetics student interns.

Additional Information

Sesame allergen is labeled on menus across our residential dining facilities. Pre-packaged items sold across campus (such as salads, sandwiches, yogurt parfaits, baked items, fruit cups, and bento boxes) and are labeled with complete ingredients and list top 9 allergens.

Due to the fact that bakery areas are used to bake items that may contain nuts, we advise those with nut allergies avoid all unwrapped bakery items. We separate baked goods that have nuts in dessert area, and have a nut warning posted. We offer certified nut-free packaged products, such as packaged cupcakes (by ‘Just Desserts’) in campus retail stores.

2. We provide access to ingredient information for self-serve* items. *Self-serve - Meals that are served buffet-style in a dining hall. These are typically high risk for cross-contact and are best avoided by diners with food allergies.

Made-To-Order Areas
Made-to-order areas
[Yes, in all stations]
Additional information

Staff are trained to follow procedures when preparing a meal made to order. Chefs, managers, and assistant managers are Serve Safe certified, and are required to maintain the AllerTrain (MenuTrinfo) University allergy certification course (provides evidence-based course content updated annually). A registered dietitian on staff is a certified Aller-Trainer through MenuTrinfo, and she ensures food allergy training is maintained. IU Dining follows HACCP plans and Standard Operating Procedures when training employees to prepare meals for our food allergic customers. 

Disclaimer signs are noted across dining locations, stating we serve items prepared in the same facility as the top 9 allergens and that a guest should request to speak with a chef or dining manager if they have a severe food allergy. We have a Chef de Cuisine and sous chefs in each large Eatery, as well as General Managers and team leaders who are trained to prepare meals for special diets and allergies. We are also thoroughly audited by Indiana University Environmental Health & Safety regularly to ensure overall safe sanitation.

Guests/students who connect with or reach out to our team (Registered Dietitians or management staff/chef team), are provided with our contacts and access to an electronic form. With this form, special meals can be requested that are prepared safely and picked up at a designated time and location. Some locations offer customizable options on Grub Hub (vegan cheese choices for pizza, sandwiches), and prepare these items using separate utensils or in a designated allergy prep area of

3. We have procedures in place to lower the risk of cross-contact in made-to-order areas.

Self-Serve Areas
Self-Serve Areas
[Yes, in all areas]
Additional Information

Disclaimer signs are noted across dining locations, stating items are prepared in the same facility as the top 9 allergens. On days we serve shellfish, fish, a dish with sesame, or a dish with peanut or treenuts, we print and post a warning sign at entrances of the dining location and in front of the serving area at the concept it's being served at. We also communicate to our dining marketing account regularly when these items are served.

Our 'Spice Road' international cuisine concept we advise students to avoid if they have allergies to fish, shellfish, sesame or nuts, as that prep and service area is not free from those allergens. Guests with peanut or treenut allergies, we advise to avoid our self serve ice-cream area.

Guests may request fresh items from the back (from a warmer, or fresh from the kitchen or cooler)  if they have a severe food allergy. This is especially encouraged for concepts such as salad bars, pasta bar, breakfast bar, and nacho bars where cross contact from utensils is a higher risk.

4. We have procedures in place to lower the risk of cross-contact in self-serve areas.

Pre-Order Meals
Do students have access to pre-order meals free from their allergens?
[Yes]
Additional information

Authorized guests with restrictions outside the major 9 allergens may submit a special diet pre-order meal form from which they can order an allergy-safe meal. It can be scheduled for pick-up at a location at a specific day/time. These meals are prepared following allergy safe practices to reduce risk of cross-contact.

5. We have pre-order meals* available. *Pre-order meals - Custom meals that can be ordered in advance by a diner so they are ready for pick up at a specific time. Typically these can be ordered online or by phone/text.

Allergy-Friendly Station
Do students have access to an allergy-friendly station(s) that is free from specific allergens?
[Yes]
What is the station free from?
Peanut
Tree nut
Fish
Shellfish
Eggs
Wheat
Soy
Milk
Gluten
Sesame
Additional Information

McNutt Dining Hall (Northwest neighborhood of campus) includes a designated Free From the major 9 allergens Concept, Free From IX. It is open 7 days a week, 3 meals throughout the day. It is a Certified AllerCheck location through MenuTrinfo, meaning it has an annual audit of 27 allergy safety standards. Items are not self serve. All equipment remains in the location for allergen free food prep. We have a separate dishwasher within the concept for ware washing.

IU Dining also has a designated 'Worry Free Zone' at Forest Dining Hall. It is self serve, so students have freedom to customize meals with basic ingredients. It offers items free of gluten, fish/shellfish, peanuts, and tree nuts. A designated gluten free toaster oven, GF pasta, GF cereals, GF bread for make your own sandwiches, and gluten free waffle batter with waffle maker are available.

Food Allergy Management: Nutrition: IU Dining: Indiana University

6. We have an allergy-friendly station*. *Allergy-friendly station - A food station where specific ingredients are banned, typically including many or all items in the Top 8 allergens and gluten.

Dining Services Staff Member Trained?
Dining services staff trained?
[Yes, all staff]
How often?
When hired
Which course(s) are used?
AllerTrain courses by MenuTrinfo
We developed our own food allergy training.
What topics are covered?

Topics covered include food allergy 101, the top 9 allergens, anaphylaxis and emergency procedures, Celiac Disease, allergen meal prep/avoiding cross-contact (making fresh shell eggs in a clean skillet for those with dairy allergies, as our regular scrambled eggs may contain dairy), university policies, and a basic overview of how an epi-pen works. Finally, we talk about what foods are naturally free of top allergens and often safe for students (potatoes, rice, quinoa, plain meats, and vegetables) and highlight items offered on campus that benefit those with food allergies such as soymilk, lactose free milk, almond milk, soy yogurt.

Additional information

New student employees receive basic allergy training by the IU Dining Registered Dietitian. IU Dining has over 100 staff (chefs, managers, culinarians) who are currently certified through Allertrain University.

7. We train dining services staff members.

Registered Dietitian on Staff?
Do you have a registered dietitian on staff?
[Yes]

8. We have a registered dietitian* on staff. *Registered dietitian - Registered dietitians are food and nutrition experts who are often tasked with helping students with food allergies navigate the dining halls.

Campus Life & Disabilities
RAs Trained
RA’s trained
[No]

9. We train our RA's.

Inclusive Resident Life Programs Including Food
Inclusive resident life programs involving food?
[Not answered]
How can students access safe foods for resident life programs?

Reaching out to the res life program coordinator and IU Dining Registered Dietitian is advisable. The RD can provide advice and review the food options and suggest safe alternatives that could be offered for the res life event.

Additional information

Communication is key. Communicating to RAs and roommates what expectations and risks are is critical in order for safe dorm life. For example, having separate cooking utensils kept in a labeled tub and keeping food labeled in your own fridge will aid in ensuring food you purchase and cook is safe and allergy free.

10. We have inclusive resident life programs* including food. *Inclusive resident life programs - Programs in the resident halls often include food. Inclusive resident life programs will offer students with food allergies the opportunity to request safe food alternatives for events they attend in the dorms.

Accommodations for Roommate Assignments
ROLLUP - Accommodations for roommate assignments
[Yes]
How does the school provide accommodations?
Trying to match students with food allergies for room assignments upon request
Working with students to change roommate assignments if it becomes necessary
Does the housing office process requests?
Yes
We do not have one designated dorm where our students with allergies live/eat, so the only change IU may offer is access to a kitchen or assignment of a single room or room with a student with similar allergies. When that is the case, we collaborate with
Where can students get more information?
Additional information

It is helpful to list all dietary restrictions and specific food allergies on the housing application so we are aware for meals served during first year student orientation, and when coming for Summer orientation it is helpful to set up a tour or zoom call with the dietitian, chefs, and staff to begin to familiarize yourself with food options.

11. We offer accommodations for roommate assignments. *Every accommodation request is evaluated on a case-by-case basis. A housing accommodation cannot be guaranteed prior to an individual evaluation.

Disability Services Office Processes Food Allergy and Celiac Disease Accommodation Requests
Disability services office processes food allergy and celiac disease accommodation requests
[Yes]
Other departments a student should contact?

Students may complete a medical verification form online (https://housing.indiana.edu/housing/apply/medical-verification/index.cfml) if any housing or meal plan modification requests are made related to a food allergy or medical need.

How can students submit an accommodations request?

Contacting our Registered Dietitian is the best way to start the process for this. First year students are required to have a meal plan, and a food allergy does not exempt them. A meal plan appeal can be submitted for unique circumstances where multiple severe allergies or restrictions exist and it is best for the student's safety to obtain food in a method that they propose will be more feasible. This decision is made rarely since first year students' first line of assistance is our chef team and culinary staff. Cases are reviewed by the Registered Dietitian team in communication with the student, and medical documentation stating the allergies and specific dietary requirements is required.

Additional Information

Over the years, IU Dining has had the pleasure of accommodating for students with many severe allergies. We have had students allergic to all of the top 9 allergens who have eaten successfully on campus.

Though we have on occasion a few students who have needs that are beyond our ability to accommodate, our chefs have the skills and knowledge to execute menus we can prepare based on what foods are safe for and most liked by the student. We love to know what they eat at home so we can match that to what we can offer on campus. Even if a menu ends up being grilled chicken, gluten free pasta, and vegetables, we’ll make sure that a student receives the nutrition they need.

Students who dine on campus with 3 or 4 or more allergies to foods isn’t uncommon, but those who succeed are those who we know by name, and they know us by name. Those who do not do well are those who do not disclose that they have a severe food allergy until late in the school year and then are discouraged with menu options. Students who advocate for themselves and ask questions (how are things prepared, what is the chef’s name, ect) as early as orientation and move in week tend to have great success.

12. Our disability office processes food allergy and celiac disease accommodation requests.

Health Services
What health services are offered?
Fulfill epinephrine prescriptions in our pharmacy
Seasonal allergy shots
Referrals to allergist in the area through medical staff.

See what health services we offer >

Emergency Response
Stock, Undesignated Epinephrine Available for Emergency Response
Stock, undesignated epinephrine for emergencies
[No]
Additional information

We are pursuing research and procedure information from other universities and schools on this topic. We may pursue it in compliance with university risk management and state guidelines in the future.

13. We have stock, undesignated epinephrine* available for emergency response. *Stock, undesignated epinephrine - Epinephrine that is prescribed to a college or university rather than to a particular student. This epinephrine is kept on hand to use for any student that experiences anaphylaxis.

Campus Emergency Responders Carry Epinephrine
Campus emergency responders carry epinephrine
[Not answered]
Who are the emergency responders?
On-campus emergency responders
City emergency responders

14. Our campus emergency responders carry epinephrine.

Emergency Response Policy
What does the policy allow for?
Staff is trained to recognize anaphylaxis and call emergency responders

See what our emergency response policy allows for >

Contact Info
Dining Services Staff Contact
Rachel Dolgner, MS, RDN, LD & Lauren Trumbauer, MS, RDN
812-856-5851
Disability Staff Contact
Disability Services for Students
812-855-7578
Last updated on:
April 17, 2023
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