Indiana University

Dining Services
Made-to-order items

1. We provide access to ingredient information for made-to-order* items. *Made-to-order - Meals that are prepared on request and to your specification in the dining hall. Examples include a sandwich station, omelet station, burrito station, etc.

Made-to-order items
[Yes, for all stations]
How are ingredients available?
Table: Ingredient Info Availability

 
Top 8 Allergens
Full Ingredients

Top 8 allergens, online database
[Yes]
Full ingredients, online database
[Yes]
Top 8 allergens, a list is posted in the dining hall
[No]
Full ingredients, a list is posted in the dining hall
[No]
Top 8 allergens, available on request in the dining hall
[Yes]
Full ingredients, available on request in the dining hall
[Yes]
Other
Guests with allergies are highly encouraged to request to speak with a manager or chef prior to obtaining food from a made-to-order dining concept. We will then ensure a trained staff member is aware.
Specific areas

Nutrition/ingredients and allergens for locations that offer build your own sandwiches/subs/pizza are available online on IU Dining’s Net Nutrition site (http://nutrition.dining.indiana.edu/NetNutrition/46. At our smoothie and frozen yogurt concept, Bloomingberry, a binder is available on request with ingredient and allergen sheets for our frozen yogurt and sorbet flavors. Topping allergens and ingredients are also available on our Net Nutrition website. Grub Hub, utilized for mobile meal ordering at IU, includes top 9 allergens in menu descriptions on the app. Ingredients and allergens for menus served at Franchises within our dining locations, such as Starbucks, may not be available on our Net Nutrition site, but can be found on the franchise website.

Additional Information

IU Dining locations that offer build-your-own paninis, pizzas, burgers, sandwiches, or subs, provide an option to customize to gluten free bread, pizza crust or burger buns. The items are made to order in a separate area with separate toppings away from the main line and gluten free buns that are toasted are done so in a designated gluten free toaster. There is a slight upcharge for gluten free bread at our retail locations. Gluten free pasta is also an option on campus, which is prepared using gluten free protocol (separate pot and utensils). Our current alfredo, pesto and marinara do not contain gluten.

Students can submit a mobile meal order through our Grub Hub ordering system, indicating their food allergies in the "pickup/order requests" section which will print on the receipt. A chef, team leader, or culinary staff will then safely prepare the requested meal using allergy precautions and separate utensils.

Self-Serve Items

2. We provide access to ingredient information for self-serve* items. *Self-serve - Meals that are served buffet-style in a dining hall. These are typically high risk for cross-contact and are best avoided by diners with food allergies.

Self-Serve Items
[Yes, for all stations]
How are ingredients available?
Table: Ingredient Info Availability

 
Top 8 Allergens
Full Ingredients

Top 8 allergens, online database
[Yes]
Full ingredients, online database
[Yes]
Top 8 allergens, a list is posted in the dining hall
[No]
Full ingredients, a list is posted in the dining hall
[No]
Top 8 allergens, available on request in the dining hall
[Yes]
Full ingredients, available on request in the dining hall
[Yes]
Other
Guests with allergies are highly encouraged to request to speak with a manager or chef prior to obtaining food from a self-serve area. This will allow items to be obtained from fresh containers so the risk of potential cross-contact can be reduced
Specific areas

IU Dining provides full ingredient and allergen information via the Net Nutrition database for prepared menu items on campus. It is audited and maintained by our Registered Dietitian and trained dietetics student interns.

Additional Information

Pre-packaged items sold across campus are made fresh by IU Dining (such as salads, yogurt parfaits, baked items, fruit cups, and bento boxes) and are labeled with complete ingredients and list top 9 allergens.

Chefs oversee production of these items to ensure allergen protocols are in place. Items containing peanut butter (peanut butter & jelly sandwiches) are made in our central bakery, which is not nut free. A designated table and utensils are cleaned and used daily for peanut butter / nut items.

Due to the fact our bakery and ovens are used to bake peanut butter cookies, bars, and homemade granola (with almonds), we advise those with nut allergies avoid all items prepared in our bakery. We offer certified nut free retail products, Enjoy Life chocolate bars, cupcakes (by ‘Just Desserts’) and ‘No Nuts’ granola bars in retail stores.

Made-To-Order Areas

3. We have procedures in place to lower the risk of cross-contact in made-to-order areas.

Made-to-order areas
[Yes, in all stations]
Additional information

Procedures are posted that staff must follow when preparing a meal made to order. Chefs, managers, and assistant managers are Serve Safe certified, and are required to maintain the Allertrain (MenuTrinfo) University allergy certification course (provides evidence-based course content updated annually). Our registered dietitian is a certified Master Trainer through AllerTrain, and she ensures food allergy training is maintained. IU Dining follows HACCP plans and Standard Operating Procedures when training employees to prepare meals for our food allergic customers. 

Disclaimer signs are noted across dining locations, stating we serve items prepared in the same facility as the top 9 allergens, and that a guest should request to speak with a chef or dining manager if they have a severe food allergy. We have a chef in each Eatery and dining location, and General Managers and team leaders who are trained to prepare meals for special diets and allergies. We are also thoroughly audited by University Environmental Health & Safety regularly to ensure overall safe sanitation.

Guests/students who connect with or reach out to us (Registered Dietitian or management staff/chef team), are provided with our email and phone contacts so special meals can be requested that are not on the menu. We have customizable options on Grub Hub (vegan cheese choices for pizza, sandwiches), and prepare these items using separate utensils or in a designated allergy prep area of the kitchen. Our staff do get to know our guests with food allergies and enjoy greatly the opportunity to assist them.

Self-Serve Areas

4. We have procedures in place to lower the risk of cross-contact in self-serve areas.

Self-Serve Areas
[Yes, in all areas]
Additional Information

Procedures are posted that staff must follow when preparing a meal made to order. Chefs, managers, and assistant managers are Serve Safe certified, and are required to maintain the Allertrain (MenuTrinfo) University allergy certification course (provides evidence-based course content updated annually). Our registered dietitian is a certified Master Trainer through AllerTrain, and she ensures food allergy training is maintained. IU Dining follows HACCP plans and Standard Operating Procedures when training employees to prepare meals for our food allergic customers. 

Disclaimer signs are noted across dining locations, stating we serve items prepared in the same facility as the top 9 allergens, and that a guest should request to speak with a chef or dining manager if they have a severe food allergy. We have a chef in each Eatery and dining location, and General Managers and team leaders who are trained to prepare meals for special diets and allergies. We are also thoroughly audited by University Environmental Health & Safety regularly to ensure overall safe sanitation.

Guests/students who connect with or reach out to us (Registered Dietitian or management staff/chef team), are provided with our email and phone contacts so special meals can be requested that are not on the menu

Pre-Order Meals

5. We have pre-order meals* available. *Pre-order meals - Custom meals that can be ordered in advance by a diner so they are ready for pick up at a specific time. Typically these can be ordered online or by phone/text.

Do students have access to pre-order meals free from their allergens?
[Yes]
Allergy-Friendly Station

6. We have an allergy-friendly station*. *Allergy-friendly station - A food station where specific ingredients are banned, typically including many or all items in the Top 8 allergens and gluten.

Do students have access to an allergy-friendly station(s) that is free from specific allergens?
[No]
Additional Information

McNutt Eatery (Northwest neighborhood of campus) is set to be open in the 2021-22 school year, and includes a 'free from' top 9 concept.

Dining Services Staff Member Trained?

7. We train dining services staff members.

Dining services staff trained?
[Yes, all staff]
Which course(s) are used?
AllerTrain courses by MenuTrinfo
We developed our own food allergy training.
What topics are covered?

Topics covered include food allergy 101, the top 9 allergens, anaphylaxis and emergency procedures, Celiac Disease, allergen meal prep/avoiding cross-contact (making fresh shell eggs in a clean skillet for those with dairy allergies, as our regular scrambled eggs may contain dairy), university policies, and a basic overview of how an epi-pen works. Finally, we talk about what foods are naturally free of top allergens and often safe for students (potatoes, rice, quinoa, plain meats, and vegetables) and highlight items offered on campus that benefit those with food allergies such as soymilk, lactose free milk, almond milk, soy yogurt.

Additional information

New student employees receive basic allergy training by the IU Dining Registered Dietitian. IU Dining has over 150 staff (chefs, managers, culinarians) who are currently certified through Allertrain University.

Registered Dietitian on Staff?

8. We have a registered dietitian* on staff. *Registered dietitian - Registered dietitians are food and nutrition experts who are often tasked with helping students with food allergies navigate the dining halls.

Do you have a registered dietitian on staff?
[Yes]
Campus Life & Disabilities
RAs Trained

9. We train our RA's.

RA’s trained
[No]
Inclusive Resident Life Programs Including Food

10. We have inclusive resident life programs* including food. *Inclusive resident life programs - Programs in the resident halls often include food. Inclusive resident life programs will offer students with food allergies the opportunity to request safe food alternatives for events they attend in the dorms.

Inclusive resident life programs involving food?
[Not answered]
How can students access safe foods for resident life programs?

Reaching out to the program coordinator and IU Dining Registered Dietitian is advisable. The RD can provide advice and review the food options and suggest safe alternatives that could be offered.

Additional information

Communication is key. Communicating to RAs and roommates what expectations and risks are is critical in order for dorm life to be as easy as possible. Having separate cooking utensils kept in a labeled tub and keeping food labeled in your own fridge will aid in ensuring food you purchase / cook is safe and allergy free.

Accommodations for Roommate Assignments

11. We offer accommodations for roommate assignments. *Every accommodation request is evaluated on a case-by-case basis. A housing accommodation cannot be guaranteed prior to an individual evaluation.

Accommodations for roommate assignments
[YES]
How does the school provide accommodations?
Trying to match students with food allergies for room assignments upon request
Working with students to change roommate assignments if it becomes necessary
Does the housing office process requests?
Yes
We do not have one designated dorm where our students with allergies live/eat, so the only change IU may offer is access to a kitchen or assignment of a single room or room with a student with similar allergies. When that is the case, we collaborate with
Where can students get more information?
Additional information

It is helpful to list all dietary restrictions and specific food allergies on the housing application so we are aware for meals served during first year student orientation, and when coming for Summer orientation it is helpful to set up a tour or zoom call with the dietitian, chefs, and staff to begin to familiarize yourself with food options.

Disability Services Office Processes Food Allergy and Celiac Disease Accommodation Requests

12. Our disability office processes food allergy and celiac disease accommodation requests.

Disability services office processes food allergy and celiac disease accommodation requests
[Yes]
Other departments a student should contact?

Students may complete a medical verification form online (https://housing.indiana.edu/housing/apply/medical-verification/index.cfml) if any housing or meal plan modification requests are made related to a food allergy or medical need.

How can students submit an accommodations request?

Contacting our Registered Dietitian is the best way to start the process for this. First year students are required to have a meal plan, and a food allergy does not exempt them, but a meal plan appeal can be submitted for unique circumstances where multiple severe allergies or restrictions exist and it is best for the student's safety to obtain food in a method that they propose will be more feasible. This decision is made rarely since first year students' first line of assistance is our chef team and culinary staff. Cases are reviewed by the Registered Dietitian in communication with the student, and medical documentation stating the allergies and specific dietary requirements is required.

Additional Information

Over the years, IU Dining has had the pleasure of accommodating for students with many severe allergies. We have had students allergic to all of the top 8 allergens who have eaten successfully on campus.

Though we have on occasion a few students who have needs that are beyond our ability to accommodate, our executive chef and sous chefs have the skills and knowledge to execute menus we can prepare based on what foods are safe for and most liked by the student. We love to know what you eat at home so we can use that for a start to create a menu for you on campus. Even if your menu ends up being grilled chicken, gluten free pasta, and vegetables most of the year, we’ll make sure that you receive the nutrition that you need.

Those who dining on campus with 3 or 4 or more allergies to foods isn’t uncommon, but those who do the best are those who we know by name, and they know us by name. Those who do not do well are those who do not disclose that they have a severe food allergy until late in the school year and then are discouraged with menu options. Students who advocate for themselves and ask questions (how are things prepared, what is the chef’s name, ect) as early as move in week tend to have great success.

Health Services

See what health services we offer >

What health services are offered?
Fulfill epinephrine prescriptions in our pharmacy
Seasonal allergy shots
Referrals to allergist in the area through medical staff.
Emergency Response
Stock, Undesignated Epinephrine Available for Emergency Response

13. We have stock, undesignated epinephrine* available for emergency response. *Stock, undesignated epinephrine - Epinephrine that is prescribed to a college or university rather than to a particular student. This epinephrine is kept on hand to use for any student that experiences anaphylaxis.

Stock, undesignated epinephrine for emergencies
[No]
Additional information

We are pursuing research and procedure information from other universities and schools on this topic and may pursue it in compliance with university and state guidelines in the future.

Campus Emergency Responders Carry Epinephrine

14. Our campus emergency responders carry epinephrine.

Campus emergency responders carry epinephrine
[Not answered]
Who are the emergency responders?
On-campus emergency responders
City emergency responders
Contact Info
Dining Services Staff Contact
Disability Staff Contact
Disability Services for Students
812-855-7578
Last updated on:
January 6, 2021
Data entered by the college/university

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