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University of New England

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Dining Services
Made-to-order items
Made-to-order items
[Yes, for all stations]
How are ingredients available?
Table: Ingredient Info Availability
Top 9 allergens, online database
[Yes]
Full ingredients, online database
[Not answered]
Top 9 allergens, a list is posted in the dining hall
[Yes]
Full ingredients, a list is posted in the dining hall
[Yes]
Top 9 allergens, available on request in the dining hall
[Yes]
Full ingredients, available on request in the dining hall
[Yes]
 
Top 9 Allergens
Full Ingredients
Additional Information

We have a station called Inspired Eats, that offers an allergen free station including sesame. 

1. We provide access to ingredient information for made-to-order* items. *Made-to-order - Meals that are prepared on request and to your specification in the dining hall. Examples include a sandwich station, omelet station, burrito station, etc.
Self-Serve Items
Self-Serve Items
[Yes, for all stations]
How are ingredients available?
Table: Ingredient Info Availability
Top 9 allergens, online database
[Not answered]
Full ingredients, online database
[Not answered]
Top 9 allergens, a list is posted in the dining hall
[Yes]
Full ingredients, a list is posted in the dining hall
[Yes]
Top 9 allergens, available on request in the dining hall
[Yes]
Full ingredients, available on request in the dining hall
[Yes]
 
Top 9 Allergens
Full Ingredients
Additional Information

There is a Book at the front desk with recipes and list of all ingredients in any of the meals we are having that week. This is available a the desk everyday.

2. We provide access to ingredient information for self-serve* items. *Self-serve - Meals that are served buffet-style in a dining hall. These are typically high risk for cross-contact and are best avoided by diners with food allergies.
Made-To-Order Areas
Made-to-order areas
[Yes, in some stations]
Specific areas

We have a station specifically that is allergen free.

Additional information

We ask that the customer lets us know of allergies. When allergies are presented we take the time to clean our station, change our gloves and eliminate any cross-contamination. If there is a Possibility  that we cannot avoid it, we will let the customer know and refer them on what we can do, or where we can send them for an allergen free meal.

3. We have procedures in place to lower the risk of cross-contact in made-to-order areas.
Self-Serve Areas
Self-Serve Areas
[Yes, in all areas]
Additional Information

We label everything, we also try to put the items that are allergy free first on the line to avoid as much cross-contamination as possible.

4. We have procedures in place to lower the risk of cross-contact in self-serve areas.
Pre-Order Meals
Do students have access to pre-order meals free from their allergens?
[Yes]
Additional information

We will meet with students and parents to come up with a plan if there dietary needs need to be pre-ordered. We also like to meet with all students with allergies to get to know them and know what there specific needs are. 

5. We have pre-order meals* available. *Pre-order meals - Custom meals that can be ordered in advance by a diner so they are ready for pick up at a specific time. Typically these can be ordered online or by phone/text.
Allergy-Friendly Station
Do students have access to an allergy-friendly station(s) that is free from specific allergens?
[Yes]
What is the station free from?
Peanut
Tree nut
Fish
Shellfish
Eggs
Wheat
Soy
Milk
Gluten
Sesame
Additional Information

Our Inspired Eats section, allergen-free section, now has a member of the dining staff serving students that come into the section (no outside food/drinks/or dinnerware are allowed in that section). This station is in its own area. It has its own pots, pans, knifes, dishwasher. All items that are allergen free are prepared only in this kitchen. This eliminates all cross contamination. Our chefs are also allergen trained as well.

6. We have an allergy-friendly station*. *Allergy-friendly station - A food station where specific ingredients are banned, typically including many or all items in the Top 8 allergens and gluten.
Dining Services Staff Member Trained?
Dining services staff trained?
[Yes, some staff]
Who?
Managers
Chefs
Registered dietitian
Hourly staff
How often?
At least once a year
We have a yearly training with our company on allergens all staff have to take
Which course(s) are used?
FARECheck Certified course
AllerTrain courses by MenuTrinfo
What topics are covered?

Managing Food Allergens & gluten in a commercial setting (3 CEH from ACF)

Additional information

LEAP Study

Anaphylaxis Symptoms

US Policies Regulations

Living Gluten Free

Intolerance with Frutose & FODMAPS

Allergens Policy Guidelines

Allergy Alert Guidelines

Stock Epinephrine

Food Allergy Tips for Food Safety

Food Allergies

Celiac Disease

Food Intolerances

Front of House

Back of House

Handling Emergencies

Case Study

 

7. We train dining services staff members.
Registered Dietitian on Staff?
Do you have a registered dietitian on staff?
[Yes]
8. We have a registered dietitian* on staff. *Registered dietitian - Registered dietitians are food and nutrition experts who are often tasked with helping students with food allergies navigate the dining halls.
Campus Life & Disabilities
RAs Trained
RA’s trained
[Yes]
What training?
FARE RA Training
9. We train our RA's.
Inclusive Residence Life Programs Including Food
Inclusive residence life programs involving food?
[Yes]
How can students access safe foods for residence life programs?

When anyone is ordering catering, they can contact Kayla Maniery (Catering Director) with there Allergen needs. From there the catering staff will supply allergen free items, in packages, or safe containers for all student to be able to eat. We also will include lots of signage for all, so they know what is in each item. 

10. We have inclusive residence life programs* including food. *Inclusive residence life programs - Programs in the resident halls often include food. Inclusive residence life programs will offer students with food allergies the opportunity to request safe food alternatives for events they attend in the dorms.
Accommodations for Roommate Assignments
ROLLUP - Accommodations for roommate assignments
[Not answered]
How does the school provide accommodations?
Trying to match students with food allergies for room assignments upon request
Facilitating roommate agreements involving food allergies upon request
Working with students to change roommate assignments if it becomes necessary
Does the housing office process requests?
Yes
Where can students get more information?
Denise Nelson
mawugah@une.edu
(207) 602-2272
housing-office@une.edu
dnelson6@une.edu
https://www.une.edu/studentlife/biddeford/residential
11. We offer accommodations for roommate assignments. *Every accommodation request is evaluated on a case-by-case basis. A housing accommodation cannot be guaranteed prior to an individual evaluation.
Disability Services Office Processes Food Allergy and Celiac Disease Accommodation Requests
Disability services office processes food allergy and celiac disease accommodation requests
[Yes]
Other departments a student should contact?

Student Affairs- Shane Long 207-602-2372

Student Engagement- Bryan Adams- 207-602-2548

Resident Life- Denise Nelson- 207-602-2272

 

 

How can students submit an accommodations request?

Resident Life- Denise Nelson- 207-602-2272

Jason Coombs- General Manager Parkhurst Dining- 207-602-2692

12. Our disability office processes food allergy and celiac disease accommodation requests.
Health Services
What health services are offered?
Food allergy management care
Prescriptions for epinephrine
See what health services we offer >
Emergency Response
Stock, Undesignated Epinephrine Available for Emergency Response
Stock, undesignated epinephrine for emergencies
[Yes]
Where?
Healthcare facilities
EMS when they are working (CLUB)
13. We have stock, undesignated epinephrine* available for emergency response. *Stock, undesignated epinephrine - Epinephrine that is prescribed to a college or university rather than to a particular student. This epinephrine is kept on hand to use for any student that experiences anaphylaxis.
Campus Emergency Responders Carry Epinephrine
Campus emergency responders carry epinephrine
[Yes]
Who are the emergency responders?
On-campus emergency responders
City emergency responders
14. Our campus emergency responders carry epinephrine.
Emergency Response Policy
What does the policy allow for?
Designated, trained staff to help administer a student’s epinephrine or stock, undesignated epinephrine in an emergency
Staff is trained to recognize anaphylaxis and call emergency responders
On-campus emergency responders carry epinephrine for use in an emergency
See what our emergency response policy allows for >
Contact Info
Dining Services Staff Contact
Kayla Maniery- Director of Catering
Kmaniery@parkhurstdining.com
Jcoombs@parkhurstdining.com
2076022836
https://unedining.catertrax.com/
Disability Staff Contact
Student Access Center
(207) 602-2119
bcstudentaccess@une.edu
https://www.une.edu/student-a…
Last Updated on:
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