Berklee College of Music

Verified
Dining Services
Made-to-order items

1. We provide access to ingredient information for made-to-order* items. *Made-to-order - Meals that are prepared on request and to your specification in the dining hall. Examples include a sandwich station, omelet station, burrito station, etc.

Made-to-order items
[Yes, for all stations]
How are ingredients available?
Table: Ingredient Info Availability

 
Top 8 Allergens
Full Ingredients

Top 8 allergens, online database
[Yes]
Full ingredients, online database
[Yes]
Top 8 allergens, a list is posted in the dining hall
[No]
Full ingredients, a list is posted in the dining hall
[No]
Top 8 allergens, available on request in the dining hall
[Yes]
Full ingredients, available on request in the dining hall
[Yes]
Additional Information

If a student with food allergies or other dietary needs makes a request for a specific ingredient that we know we have in-house, it can be produced immediately for that student. *We work with Accessibility Resources for Students to create a written plan that may include an accommodation such as this for students that require it*

We use a program called PRIMA to create and develop menus. There are rare instances that the full ingredients list does not show up for a menu item on our Campus Dish website. In these instances, we discuss the menu item with the chef that prepared it to ensure the food is safe for the student requesting the information.

Self-Serve Items

2. We provide access to ingredient information for self-serve* items. *Self-serve - Meals that are served buffet-style in a dining hall. These are typically high risk for cross-contact and are best avoided by diners with food allergies.

Self-Serve Items
[Yes, for all stations]
How are ingredients available?
Table: Ingredient Info Availability

 
Top 8 Allergens
Full Ingredients

Top 8 allergens, online database
[Yes]
Full ingredients, online database
[Yes]
Top 8 allergens, a list is posted in the dining hall
[No]
Full ingredients, a list is posted in the dining hall
[No]
Top 8 allergens, available on request in the dining hall
[Yes]
Full ingredients, available on request in the dining hall
[Yes]
Additional Information

We use a program called PRIMA to create and develop menus. There are rare instances that the full ingredients list does not show up for a menu item on our Campus Dish website. In these instances, we discuss the menu item with the chef that prepared it to ensure the food is safe for the student requesting the information.

Made-To-Order Areas

3. We have procedures in place to lower the risk of cross-contact in made-to-order areas.

Made-to-order areas
[Yes, in all stations]
Additional information

Berklee has a lot of space for production so the risk of cross contact between stations is low. We have a Top 8 allergen friendly station that has a completely separate prep area. All ingredients for recipes within this station are vetted and approved to ensure they do not come from facilities that produce any of the Top 8 allergens. 

Self-Serve Areas

4. We have procedures in place to lower the risk of cross-contact in self-serve areas.

Self-Serve Areas
[Yes, in some areas]
Specific areas

True Balance (our Top 8 allergen friendly station), does not allow self-service. 

Due to COVID-19, we currently have someone serving the food at all stations. Each station is protected by plexi-glass to prevent implied risk of contamination. 

Pre-Order Meals

5. We have pre-order meals* available. *Pre-order meals - Custom meals that can be ordered in advance by a diner so they are ready for pick up at a specific time. Typically these can be ordered online or by phone/text.

Do students have access to pre-order meals free from their allergens?
[Yes]
Additional information

This service is an accommodation that can be made for students who register with Accessibility Resources for Students. The student would have to order the food 24 hours in advance. This is typically a last resort accommodation because we are confident we can provide fresh food to the student when they visit the cafeteria each day. 

Allergy-Friendly Station

6. We have an allergy-friendly station*. *Allergy-friendly station - A food station where specific ingredients are banned, typically including many or all items in the Top 8 allergens and gluten.

Do students have access to an allergy-friendly station(s) that is free from specific allergens?
[Yes]
What is the station free from?
Peanut
Tree nut
Fish
Shellfish
Eggs
Wheat
Soy
Milk
Gluten
Additional Information

Food preparation for this station is completely separate from the rest of the production. Ingredients and recipes are vetted and approved. The options for the True Balance station are constantly growing an evolving which ensures variety! 

Dining Services Staff Member Trained?

7. We train dining services staff members.

Dining services staff trained?
[Yes, some staff]
Who?
Managers
Chefs
Registered dietitian
Hourly staff
How often?
At least once a year
Which course(s) are used?
Food Allergen Awareness Training, Massachusetts Environmental Health Association (MEHA)
What topics are covered?

Recognizing anaphylaxis, treatment for anaphylaxis, avoiding cross-contact, food allergy 101, location's response to an anaphylactic reaction. 

Additional information

Berklee has a registered dietitian (RD) on staff 40 hours/week Mon-Friday. The RD is the student's go-to person for all dietary needs. The RD can connect the student with Accessibility Resources for Students if they are not already registered. The RD will also introduce the student to the Executive Chef and Sous Chefs that will be responsible for preparing them a safe meal. 

Registered Dietitian on Staff?

8. We have a registered dietitian* on staff. *Registered dietitian - Registered dietitians are food and nutrition experts who are often tasked with helping students with food allergies navigate the dining halls.

Do you have a registered dietitian on staff?
[Yes]
Campus Life & Disabilities
RAs Trained

9. We train our RA's.

RA’s trained
[No]
Inclusive Resident Life Programs Including Food

10. We have inclusive resident life programs* including food. *Inclusive resident life programs - Programs in the resident halls often include food. Inclusive resident life programs will offer students with food allergies the opportunity to request safe food alternatives for events they attend in the dorms.

Inclusive resident life programs involving food?
[Yes]
How can students access safe foods for resident life programs?

Students may speak with their RA directly prior to the program and the RA will make sure the student has something to eat. 

Accommodations for Roommate Assignments

11. We offer accommodations for roommate assignments. *Every accommodation request is evaluated on a case-by-case basis. A housing accommodation cannot be guaranteed prior to an individual evaluation.

Accommodations for roommate assignments
[Yes]
[Yes]
How does the school provide accommodations?
If a student needs to cook their own meals, they are placed in a dorm building that has a kitchen.
Does the housing office process requests?
No, another office on campus processes these requests (please specify)
The housing office works with Berklee Accessibility Resources for Students to manage accommodations for students.
Where can students get more information?
Additional information

All entering and continuing students must follow the housing application process and timeline as published by Housing and Residential Education. Students must be confirmed for on-campus housing before requesting a housing accommodation.

Housing accommodations should be requested each academic year. A separate request is needed for summer semester housing.

All your accommodations can be requested through My Accessibility Portal (MAP; login required). 

1) Submit the Housing and Dietary Accommodation Request (login required) in MAP. 

2) You will be asked to submit documentation of your disability or disabilities to Accessibility Resources.

3) Schedule a welcome meeting with an Accessibility Resources staff member.  

Disability Services Office Processes Food Allergy and Celiac Disease Accommodation Requests

12. Our disability office processes food allergy and celiac disease accommodation requests.

Disability services office processes food allergy and celiac disease accommodation requests
[Yes]
How can students submit an accommodations request?

Register with My Accessibility Portal (MAP; login required) to request accommodations for your housing, dining, or courses.

Health Services

See what health services we offer >

What health services are offered?
Food allergy management care
Food allergy management care is facilitated by our Registered Dietitian at Berklee Dining. Contact: nutritionservices@berklee.edu.

We also have a partnership with Tufts Medical Center as our preferred healthcare provider for students. Tufts Medical Center has an allergy department and there is a list of allergists in the area on the bottom of the page of https://www.berklee.edu/health/care-near-campus in the interactive map. That website also provides more information about our partnership with Tufts Medical Center.
Emergency Response
Stock, Undesignated Epinephrine Available for Emergency Response

13. We have stock, undesignated epinephrine* available for emergency response. *Stock, undesignated epinephrine - Epinephrine that is prescribed to a college or university rather than to a particular student. This epinephrine is kept on hand to use for any student that experiences anaphylaxis.

Stock, undesignated epinephrine for emergencies
[No]
Where?
Public Safety
Campus Emergency Responders Carry Epinephrine

14. Our campus emergency responders carry epinephrine.

Campus emergency responders carry epinephrine
[No]
Who are the emergency responders?
On-campus emergency responders
City emergency responders
Emergency Response Policy

See what our emergency response policy allows for >

What does the policy allow for?
Staff is trained to recognize anaphylaxis and call emergency responders
Additional Information

All of our police officers are trained in First Aid, CPR/AED and are basic First Responders; they are not EMT certified. If a student, faculty, or staff member were to suffer an allergic reaction and become anaphylactic we would want 9-1-1 called immediately. Physically calling 9-1-1 is going to be the quickest and if a Berklee landline is used it will also simultaneously notify our dispatch center. 

You may also call our dispatch center and request EMS.

Our officers would respond and be able to provide first aid, to include assisting a patient administer their EpiPen. 

Our department does not have epinephrine and our officers would not be responding with it. 

Our officers are trained to administer CPR and utilize the AED located in the dining hall and be able to provide real-time updates to Boston EMS. 

We are on an inter-agency radio communication system so we can advise the incoming EMS staff of patient status changes and what care has already been provided. 

Contact Info
Dining Services Staff Contact
Disability Staff Contact
Accessibility Resources for Students
617-747-2351
Last updated on:
April 21, 2021
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