University of New Hampshire

Verified
Dining Services
Made-to-order items
Made-to-order items
[Yes, for all stations]
How are ingredients available?
Table: Ingredient Info Availability
Top 8 allergens, online database
[Yes]
Full ingredients, online database
[Yes]
Top 8 allergens, a list is posted in the dining hall
[Yes]
Full ingredients, a list is posted in the dining hall
 
Top 8 allergens, available on request in the dining hall
[Yes]
Full ingredients, available on request in the dining hall
[Yes]

 
Top 8 Allergens
Full Ingredients

Other
Individualized information can be provided as requested. Our culinary and management staff will get that information for you to review as needed. Our recipes are standardized. Ingredient info, including manufacturer ingredients, can be viewed on our site.
Specific areas

We can provided detailed ingredient information as requested for all food stations.

1. We provide access to ingredient information for made-to-order* items. *Made-to-order - Meals that are prepared on request and to your specification in the dining hall. Examples include a sandwich station, omelet station, burrito station, etc.

Self-Serve Items
Self-Serve Items
[Yes, for all stations]
How are ingredients available?
Table: Ingredient Info Availability
Top 8 allergens, online database
[Yes]
Full ingredients, online database
[Yes]
Top 8 allergens, a list is posted in the dining hall
[Yes]
Full ingredients, a list is posted in the dining hall
 
Top 8 allergens, available on request in the dining hall
[Yes]
Full ingredients, available on request in the dining hall
[Yes]

 
Top 8 Allergens
Full Ingredients

Other
we meet individually with anyone to review specific needs.
Specific areas

We have digital menu boards at food stations (connected to our menu management program) that highlight some nutrition information facts as well as top 8 allergens, gluten, pork and alcohol, along with vegetarian or vegan status.  This same information is available on our web menus page. Specific requests can be confirmed in person on the spot by speaking with a manager or chef to see specific recipe or product information.

Additional Information

Any questions or information requested will be handled on the spot for the guest to review for their needs.

2. We provide access to ingredient information for self-serve* items. *Self-serve - Meals that are served buffet-style in a dining hall. These are typically high risk for cross-contact and are best avoided by diners with food allergies.

Made-To-Order Areas
Made-to-order areas
[Yes, in all stations]
Additional information

We can prepare in separate pans with separate utensils and separate ingredients. Further information here on our web site: http://www.unh.edu/dining/special-concerns

3. We have procedures in place to lower the risk of cross-contact in made-to-order areas.

Self-Serve Areas
Self-Serve Areas
[Yes, in all areas]
Additional Information

We have several items in place at self-serve areas (digital menu boards at food stations (connected to our menu management program) that highlight status of the top 8 allergens, gluten, pork and alcohol, along with vegetarian or vegan status, standardized recipe system, ability for customized orders using separate utensils as well as individualized meal orders separate from self-serve areas. Full summary here at our web site: http://www.unh.edu/dining/special-concerns

4. We have procedures in place to lower the risk of cross-contact in self-serve areas.

Pre-Order Meals
Do students have access to pre-order meals free from their allergens?
[Yes]
Additional information

We have an online meal ordering system for gluten-friendly meals and also for use for all special nutrition concerns based on individual needs including food allergies. See further information at our web site here: http://www.unh.edu/dining/special-concerns

5. We have pre-order meals* available. *Pre-order meals - Custom meals that can be ordered in advance by a diner so they are ready for pick up at a specific time. Typically these can be ordered online or by phone/text.

Allergy-Friendly Station
Do students have access to an allergy-friendly station(s) that is free from specific allergens?
[Yes]
What is the station free from?
Peanut
Tree nut
Fish
Shellfish
Eggs
Wheat
Soy
Milk
Gluten
Additional Information

We require anyone approaching the station to have a clean, empty plate so that no other foods are brought to the station to avoid cross-contact risk.

6. We have an allergy-friendly station*. *Allergy-friendly station - A food station where specific ingredients are banned, typically including many or all items in the Top 8 allergens and gluten.

Dining Services Staff Member Trained?
Dining services staff trained?
[Yes, all staff]
How often?
Other (please specify)
Food allergy training is completed for the large group every 6 months at our large training day events and in in-service trainings by location regularly each semester.
Which course(s) are used?
We developed our own food allergy training.
Our Registered Dietitian develops and presents the training.
What topics are covered?

food allergy 101, anaphylaxis, avoiding and preventing cross-contact, the importance of relationships with guests and team members for creating a safe environment, department policy for managing a food allergy emergency. The training included interactive group discussions and each group reports out on example scenerios and how they would be handled.

Additional information

We also have stock epinephrine at each of our 3 dining halls. A policy has been developed and training occurs annually. Managers, supervisors and chefs are trained in the use of an epinephrine pen in case of an emergency.

7. We train dining services staff members.

Registered Dietitian on Staff?
Do you have a registered dietitian on staff?
[Yes]

8. We have a registered dietitian* on staff. *Registered dietitian - Registered dietitians are food and nutrition experts who are often tasked with helping students with food allergies navigate the dining halls.

Campus Life & Disabilities
RAs Trained
RA’s trained
[Yes]
What training?
FARE RA Training

9. We train our RA's.

Inclusive Resident Life Programs Including Food
Inclusive resident life programs involving food?
[Yes]
How can students access safe foods for resident life programs?

There are not allergy safe foods at every residence hall program. RAs and hall staff are particularly sensitive if they know a student has an allergy. When they know there is an allergy, they work to provide a safe alternative.

Additional information

If a student indicates on their medical emergency form about their allergy, hall staff can be alerted. However, this alerts all medical conditions, not just allergies. It is best to be communicative with hall staff. If the allergy is life-threatening or cause for emergency, the hall staff will alert other floor-mates (at the agreement of the student with the allergy). This is to caution their use of allergic food in that student’s room or to be aware of medical signs in case of emergency situations.

10. We have inclusive resident life programs* including food. *Inclusive resident life programs - Programs in the resident halls often include food. Inclusive resident life programs will offer students with food allergies the opportunity to request safe food alternatives for events they attend in the dorms.

Accommodations for Roommate Assignments
ROLLUP - Accommodations for roommate assignments
 
How does the school provide accommodations?
Trying to match students with food allergies for room assignments upon request
Facilitating roommate agreements involving food allergies upon request
Working with students to change roommate assignments if it becomes necessary
Does the housing office process requests?
Yes
Where can students get more information?
Victoria Perkins
603.862.2120
Additional information

Incoming first year students who want housing will fill out an online application and will be provided an area to tell us about any specific accommodation needs we should keep in mind for them. This is typically how students alert us that they have a food allergy that warrants special consideration with regarding to assignment and roommate(s).

11. We offer accommodations for roommate assignments. *Every accommodation request is evaluated on a case-by-case basis. A housing accommodation cannot be guaranteed prior to an individual evaluation.

Disability Services Office Processes Food Allergy and Celiac Disease Accommodation Requests
Disability services office processes food allergy and celiac disease accommodation requests
[Yes]
Other departments a student should contact?

Dining Services (works collaboratively with Student Accessibility Services) and Housing (refers to Student Accessibility Services).

How can students submit an accommodations request?

Complete Intake with Student Accessibility Services. Also able to contact (email, phone) and meet to complete Intake, collect information, and discuss accommodation needs.

Additional Information

All accommodation needs are coordinated through Student Accessibility Services (SAS) – housing, dining, academic.  SAS will coordinate, collaborate, and communicate with appropriate offices (e.g., Dining Services) to address specific needs. Ample documentation is necessary to establish the disability, its nature and impact. Bring what is available. Any additional information will be noted if necessary.

12. Our disability office processes food allergy and celiac disease accommodation requests.

Health Services
What health services are offered?
Food allergy management care
Prescriptions for epinephrine
Fulfill epinephrine prescriptions in our pharmacy
Seasonal allergy shots
We have an allergy clinic on campus

See what health services we offer >

Emergency Response
Stock, Undesignated Epinephrine Available for Emergency Response
Stock, undesignated epinephrine for emergencies
[Yes]
Where?
Dining halls
Athletic facilities
Healthcare facilities
possibly outdoor ed has epi pens for trips, etc.

13. We have stock, undesignated epinephrine* available for emergency response. *Stock, undesignated epinephrine - Epinephrine that is prescribed to a college or university rather than to a particular student. This epinephrine is kept on hand to use for any student that experiences anaphylaxis.

Campus Emergency Responders Carry Epinephrine
Campus emergency responders carry epinephrine
[Yes]
Who are the emergency responders?
On-campus emergency responders
City emergency responders
McGregor emergency is on campus but they are for the town too

14. Our campus emergency responders carry epinephrine.

Emergency Response Policy
What does the policy allow for?
Designated, trained staff to help administer a student’s epinephrine or stock, undesignated epinephrine in an emergency
Staff is trained to recognize anaphylaxis and call emergency responders
On-campus emergency responders carry epinephrine for use in an emergency
McGregor emergency is technically located on campus but not actually UNH.

See what our emergency response policy allows for >

Contact Info
Dining Services Staff Contact
Rochelle L'Italien, MS, RDN, LD
603-862-2583
Disability Staff Contact
Michael Shuttic, Director
603.862.2607
Last updated on:
June 21, 2019
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