New York University

Verified
Dining Services
Made-to-order items
Made-to-order items
[Yes, for all stations]
How are ingredients available?
Table: Ingredient Info Availability
Top 8 allergens, online database
[No]
Full ingredients, online database
[Yes]
Top 8 allergens, a list is posted in the dining hall
[No]
Full ingredients, a list is posted in the dining hall
[No]
Top 8 allergens, available on request in the dining hall
[Yes]
Full ingredients, available on request in the dining hall
[Yes]

 
Top 8 Allergens
Full Ingredients

Additional Information

Nutrition facts and ingredient information is available online at nyueats.com. Nutrition information for purchased or pre-packaged retail items is available upon request. 

Students with food allergies/celiac disease are asked to confirm with food allergy trained Allergen Champions (managers/supervisors/chefs) for verification. In order to provide the most up to date information, it is Chartwells’ policy to provide recipe ingredient information, recipe preparation, and product label information directly to the student so that he/she is able make his/her own decision regarding deciding to eat a menu item or not. For further questions, please reach out to nyu.eats.nutrition@nyu.edu.

1. We provide access to ingredient information for made-to-order* items. *Made-to-order - Meals that are prepared on request and to your specification in the dining hall. Examples include a sandwich station, omelet station, burrito station, etc.

Self-Serve Items
Self-Serve Items
[Yes, for all stations]
How are ingredients available?
Table: Ingredient Info Availability
Top 8 allergens, online database
[No]
Full ingredients, online database
[Yes]
Top 8 allergens, a list is posted in the dining hall
[No]
Full ingredients, a list is posted in the dining hall
[No]
Top 8 allergens, available on request in the dining hall
[Yes]
Full ingredients, available on request in the dining hall
[Yes]

 
Top 8 Allergens
Full Ingredients

Other
Upon request & online at nyueats.com

2. We provide access to ingredient information for self-serve* items. *Self-serve - Meals that are served buffet-style in a dining hall. These are typically high risk for cross-contact and are best avoided by diners with food allergies.

Made-To-Order Areas
Made-to-order areas
[Yes, in all stations]
Additional information

NYU Eats provides separate service utensils for each item and frequently changes utensils in an attempt to mitigate customer cross-contact. Upon request, dining staff will change gloves, or use fresh utensils or pans (at made-to-order or self-serve stations) to reduce cross-contact concerns. We also work to educate employees involved in the production process to change gloves and clean utensils between recipes to reduce cross-contact concerns.

Students with food allergies/celiac disease are encouraged to see an Allergen Champion prior to ordering at made-to-order stations. Students may need their meal to be made in a separate area of preparation. 

3. We have procedures in place to lower the risk of cross-contact in made-to-order areas.

Self-Serve Areas
Self-Serve Areas
[Yes, in all areas]
Additional Information

Students with food allergies or celiac disease should not eat from self-serve stations, such as a salad bar. On staff Allergen Champions can assemble the meal using fresh product from the kitchen. 

Nutrition facts & ingredient information is available on nyueats.com.

Allergen Champions stationed at each dining location can help students with any requests. 

4. We have procedures in place to lower the risk of cross-contact in self-serve areas.

Pre-Order Meals
Do students have access to pre-order meals free from their allergens?
[Yes]
Additional information

The campus dietitian works one-on-one with students who might need this feature. Students choose a dining location that they eat at most frequent and can request meals made at least a day in advance. 

5. We have pre-order meals* available. *Pre-order meals - Custom meals that can be ordered in advance by a diner so they are ready for pick up at a specific time. Typically these can be ordered online or by phone/text.

Allergy-Friendly Station
Do students have access to an allergy-friendly station(s) that is free from specific allergens?
[No]

6. We have an allergy-friendly station*. *Allergy-friendly station - A food station where specific ingredients are banned, typically including many or all items in the Top 8 allergens and gluten.

Dining Services Staff Member Trained?
Dining services staff trained?
[Yes, all staff]
How often?
At least once a year
Which course(s) are used?
FARECheck Certified course
We developed our own food allergy training.
Additional information

Education on food allergies and celiac disease, symptoms of exposure including anaphylaxis, preventative cross-contact measures, protocol for responding to food allergy questions from students, process, emergency plan.

7. We train dining services staff members.

Registered Dietitian on Staff?
Do you have a registered dietitian on staff?
[Yes]

8. We have a registered dietitian* on staff. *Registered dietitian - Registered dietitians are food and nutrition experts who are often tasked with helping students with food allergies navigate the dining halls.

Campus Life & Disabilities
RAs Trained
RA’s trained
[No]
What training?
University-developed training
What topics are covered?

The university does a food allergy awareness training with RAs. It is preferred that students contact the dietitian for assistance providing food at residential life programs, events and functions.

9. We train our RA's.

Inclusive Resident Life Programs Including Food
Inclusive resident life programs involving food?
[Yes]
How can students access safe foods for resident life programs?

RAs are inclusive to different food needs and students would make a request to the RA or planner if they need a consideration regarding food allergies.

10. We have inclusive resident life programs* including food. *Inclusive resident life programs - Programs in the resident halls often include food. Inclusive resident life programs will offer students with food allergies the opportunity to request safe food alternatives for events they attend in the dorms.

Accommodations for Roommate Assignments
ROLLUP - Accommodations for roommate assignments
[Yes]
How does the school provide accommodations?
Working with students to change roommate assignments if it becomes necessary
If a student encountered a concern in their room related to an allergy we would work with them to coordinate a room change.
Does the housing office process requests?
No, another office on campus processes these requests (please specify)
Moses Center (Disability Affairs)
Additional information

The Moses Center reviews requests for reasonable medical accommodations and makes recommendations to RLHS.  Information regarding that is here:

https://www.nyu.edu/students/communities-and-groups/student-accessibility/housing.html

11. We offer accommodations for roommate assignments. *Every accommodation request is evaluated on a case-by-case basis. A housing accommodation cannot be guaranteed prior to an individual evaluation.

Disability Services Office Processes Food Allergy and Celiac Disease Accommodation Requests
Disability services office processes food allergy and celiac disease accommodation requests
[Yes]
Other departments a student should contact?

No

How can students submit an accommodations request?

NYU students who wish to request a reasonable housing accommodation due to a disability can complete the Housing Accommodation Application Completed applications are reviewed weekly by the Reasonable Housing Accommodation Committee and approved accommodations are communicated to the Office of Residential Life and Housing Services for the Washington Square and Tandon campuses or the Office of Student Life/Housing at the specific NYU global site/portal campus. Assignments inclusive of approved accommodations are based upon the time they are requested/approved and availability.

 

Additional Information

Accommodation requests are evaluated on a case-by-case basis. A student must be eligible for NYU Housing to be eligible for a housing accommodation.

12. Our disability office processes food allergy and celiac disease accommodation requests.

Health Services
What health services are offered?
Food allergy management care
Prescriptions for epinephrine
Allergy testing and diagnosis
Seasonal allergy shots
We have an allergy clinic on campus
SHC's Allergy & Immunology Service provides full services for evaluation, education, testing and treatment of allergies and other immunologic conditions. The staff includes a board-certified allergist and registered nurses. Allergy services are available to all NYU students.

See what health services we offer >

Emergency Response
Stock, Undesignated Epinephrine Available for Emergency Response
Stock, undesignated epinephrine for emergencies
[Yes]
Where?
Healthcare facilities

13. We have stock, undesignated epinephrine* available for emergency response. *Stock, undesignated epinephrine - Epinephrine that is prescribed to a college or university rather than to a particular student. This epinephrine is kept on hand to use for any student that experiences anaphylaxis.

Campus Emergency Responders Carry Epinephrine
Campus emergency responders carry epinephrine
[Not answered]
Who are the emergency responders?
On-campus emergency responders
Additional information

1. Call 911 to reach New York City Emergency Services.

2. Call NYU Public Safety at (212) 998-2222 to report the emergency.

14. Our campus emergency responders carry epinephrine.

Emergency Response Policy
What does the policy allow for?
Designated, trained staff to help administer a student’s epinephrine or stock, undesignated epinephrine in an emergency
Staff is trained to recognize anaphylaxis and call emergency responders

See what our emergency response policy allows for >

Contact Info
Disability Staff Contact
Moses Center for Student Accessibility
212-998-4980
Last updated on:
September 7, 2022
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