Nutrition facts and ingredient information is available online at nyueats.com. Nutrition information for purchased or pre-packaged retail items is available upon request.
Students with food allergies/celiac disease are asked to confirm with food allergy trained Allergen Champions (managers/supervisors/chefs) for verification. In order to provide the most up to date information, it is Chartwells’ policy to provide recipe ingredient information, recipe preparation, and product label information directly to the student so that he/she is able make his/her own decision regarding deciding to eat a menu item or not. For further questions, please reach out to firstname.lastname@example.org.
1. We provide access to ingredient information for made-to-order* items. *Made-to-order - Meals that are prepared on request and to your specification in the dining hall. Examples include a sandwich station, omelet station, burrito station, etc.
2. We provide access to ingredient information for self-serve* items. *Self-serve - Meals that are served buffet-style in a dining hall. These are typically high risk for cross-contact and are best avoided by diners with food allergies.
NYU Eats provides separate service utensils for each item and frequently changes utensils in an attempt to mitigate customer cross-contact. Upon request, dining staff will change gloves, or use fresh utensils or pans (at made-to-order or self-serve stations) to reduce cross-contact concerns. We also work to educate employees involved in the production process to change gloves and clean utensils between recipes to reduce cross-contact concerns.
Students with food allergies/celiac disease are encouraged to see an Allergen Champion prior to ordering at made-to-order stations. Students may need their meal to be made in a separate area of preparation.
3. We have procedures in place to lower the risk of cross-contact in made-to-order areas.
Students with food allergies or celiac disease should not eat from self-serve stations, such as a salad bar. On staff Allergen Champions can assemble the meal using fresh product from the kitchen.
Nutrition facts & ingredient information is available on nyueats.com.
Allergen Champions stationed at each dining location can help students with any requests.
4. We have procedures in place to lower the risk of cross-contact in self-serve areas.
The campus dietitian works one-on-one with students who might need this feature. Students choose a dining location that they eat at most frequent and can request meals made at least a day in advance.
5. We have pre-order meals* available. *Pre-order meals - Custom meals that can be ordered in advance by a diner so they are ready for pick up at a specific time. Typically these can be ordered online or by phone/text.
6. We have an allergy-friendly station*. *Allergy-friendly station - A food station where specific ingredients are banned, typically including many or all items in the Top 8 allergens and gluten.
Education on food allergies and celiac disease, symptoms of exposure including anaphylaxis, preventative cross-contact measures, protocol for responding to food allergy questions from students, process, emergency plan.
7. We train dining services staff members.
8. We have a registered dietitian* on staff. *Registered dietitian - Registered dietitians are food and nutrition experts who are often tasked with helping students with food allergies navigate the dining halls.
The university does a food allergy awareness training with RAs. It is preferred that students contact the dietitian for assistance providing food at residential life programs, events and functions.
9. We train our RA's.
RAs are inclusive to different food needs and students would make a request to the RA or planner if they need a consideration regarding food allergies.
10. We have inclusive resident life programs* including food. *Inclusive resident life programs - Programs in the resident halls often include food. Inclusive resident life programs will offer students with food allergies the opportunity to request safe food alternatives for events they attend in the dorms.
The Moses Center reviews requests for reasonable medical accommodations and makes recommendations to RLHS. Information regarding that is here:
11. We offer accommodations for roommate assignments. *Every accommodation request is evaluated on a case-by-case basis. A housing accommodation cannot be guaranteed prior to an individual evaluation.
NYU students who wish to request a reasonable housing accommodation due to a disability can complete the Housing Accommodation Application Completed applications are reviewed weekly by the Reasonable Housing Accommodation Committee and approved accommodations are communicated to the Office of Residential Life and Housing Services for the Washington Square and Tandon campuses or the Office of Student Life/Housing at the specific NYU global site/portal campus. Assignments inclusive of approved accommodations are based upon the time they are requested/approved and availability.
Accommodation requests are evaluated on a case-by-case basis. A student must be eligible for NYU Housing to be eligible for a housing accommodation.
12. Our disability office processes food allergy and celiac disease accommodation requests.
See what health services we offer >
13. We have stock, undesignated epinephrine* available for emergency response. *Stock, undesignated epinephrine - Epinephrine that is prescribed to a college or university rather than to a particular student. This epinephrine is kept on hand to use for any student that experiences anaphylaxis.
1. Call 911 to reach New York City Emergency Services.
2. Call NYU Public Safety at (212) 998-2222 to report the emergency.
14. Our campus emergency responders carry epinephrine.
See what our emergency response policy allows for >