We will make ingredient information available every opportunity we can. Customers are encouraged to ask questions of any staff member while dining with the expectation of receiving an informed answer. Managers are always available to answer questions in our Dining Centers.
We encourage all dining students to self advocate and inform servers of special dietary needs. When severe allergies exist, we encourage our students to meet with our Registered Dietitian and create a plan for dining safely on campus.
Beverages, Salad Bar and Deli daily standard offerings are available under our Daily Standards tab on our website. Specialty salads available on the salad bars and soups available at the soup station are listed with ingredients on our mobile app. If a building offers anything not on the menu, it is marked with a RED ! to indicate the menu item has not been reviewed by our Dietitian.
Risk of cross contamination is greater in all self serve areas. Students with severe allergies are encouraged to come to our kitchen for product handled only by our staff to insure they have food we can ensure has not been cross contaminated accidentally by a customer.
All employees are instructed to respond to customers who indicate they have an allergy or special dietary request with the following: repeat request for understanding, change gloves and use clean utensils and cutting board to prepare the food item. If necessary, request help from kitchen staff to acquire fresh unused containers of food for preparation. Utensils are assigned for each specific food item to avoid cross contamination by our employees. Nuts are offered in separate covered containers and stored away from other food sources. Prep areas are organized with items like cheese stored away from meats as much as space allows.
Self Serve areas are at a higher risk for cross contamination. We always recommend if you have a severe allergy, please ask for assistance to receive food from our kitchen to avoid possible cross contamination. We also recommend students with allergies or special dietary requests meet with our Registered Dietitian to develop a plan initially when arriving on campus for the first time. Our Dietitian is a valuable resource for these students throughout their college career.
All pre-order meals must be pre-approved by our Registered Dietitian. She reviews the process with the student. Ordering is done online with time parameters and multiple food options. In extreme cases, our dietitian will work with students to create personalized menus. Medical documentation is required for such cases.
We also provide a variety of alternative milk options in a table top refrigerator for students to choose from. This has soy milk, almond milk, Lactose free dairy option; all in their own labeled original containers with very little chance of cross contamination. This refrigerator also has chia seed pudding available that we make for students.
All of the above are covered in training
Our Dining Services staff is committed to making all students' dining experience exemplary. We focus on making our dining program safe, enjoyable for our customers, healthy options, and an environment where all are free to socialize and collaborate with each other. We encourage our inclusivity by providing what our students need in the dining center of their choice.
all of the above
Students inform the organizer of events of special dietary needs when food is being offered. Both Dining Centers and our Catering department on campus will provide special meals at all our events.
We encourage students with special dietary needs to share information in advance with their room mate, RA and RD so they are better able to handle situations if an emergency arises.
Living on campus provides students with a college experience beyond the class room. The friendships formed and memories made are priceless.
Mary Walker Health Center or Auxiliary Services via Kathryn Szklany
Online, in Writing, In Person, or by phone
SUNY Oswego's campus community will support all students to achieve academic success and individual needs. Departments cooperate across campus to share resources to fully accommodate our student needs to the fullest extent possible.
SAVAC is a student volunteer emergency service on campus.