The University at Albany
VerifiedAll made-to-order stations have ingredient information available upon request.
We always welcome a conversation with our Chef and cooks about how we are doing and how we can improve our service.
All our self serve stations post the Top 8 allergens on their point of sale materials. We post item descriptors at our condiment stations.
We always welcome a conversation with our Chef and cooks about how we are doing and how we can improve our service.
We have trained staff on cleaning and replenishing to avoid cross-contact. We have sneeze guards in place at all food stations. We always encourage our students to speak with us if they have any questions or concerns regarding ingredient information and our processes for delivering safe food.
All our self-serve areas have sneeze guards, separate tongs and serving utensils. We have dedicated servers manning the self-serve stations to continuously clean and replenish foods.
We also always welcome a conversation about what are doing well and how we can improve.
Students wishing to pre-order meals that are allergen-safe can call or stop by the dining room manager's office to set up an individual meal. Or students can set up an Individual Special Dietary Meal Plan with the dietitian for more than one meal.
Our award winning Simple Servings station provides safe and appetizing food for students with food allergies and for those who prefer simple eating. We store, prep, cook and serve this food separately. It is currently open for lunch and dinner. Breakfast for those who have food allergies can be pre-arranged with the dietitian.
Our food allergy trainings cover the Top 8 food allergens as defined by the FDA. We train on Celiac Disease and gluten regularly. We train on reducing cross-contact and contamination, how to recognize food allergic reactions, what to do in case of an emergency and how to administer an Epi Pen. We also train on Sodexo and University policies around food safety and food allergies and how to provide safe food to our guests.
We always welcome a conversation on how we are doing and what we can do to improve.
The university does a food allergy awareness training with RAs.
It is preferred that students contact the dietitian for assistance providing food at residential life programs, events and functions. Students may also contact any manager in our dining operation for assistance for getting safe food for residential life programs, events and functions.
We always welcome a conversation on how we are doing providing safe meal options to students participating in residential life programs, events and functions, as well as how we can improve our support.
We encourage students with food allergies to contact res life for accommodations as early as possilbe so they can get housing on the main campus for easier access to allergy-safe foods.
Students can contact our Department of Residential Life to make accommodation request for housing. http://www.albany.edu/housing/index.shtml
Students need to contact the Department of Residential Life to receive instructions on how to make a request for special accommodations in housing. http://www.albany.edu/housing/index.shtml
UAlbany has an exceptional disability resource center. The director and staff are wonderful to work with!
We will always work within the boundaries of our policies and do our best to accommodate the needs of our guests whenever possible. Students with an epinephrine auto-injector (EAI) prescription should carry their prescribed EAI with them at all times, and we strongly encourage them to do so.
Direct line to Five Quad EMT Service: 518-442-3131.
We always welcome a conversation on how we are doing and how we can improve our processes and trainings.