Duke University

Verified
Dining Services
Made-to-order items
Made-to-order items
[Yes, for all stations]
How are ingredients available?
Table: Ingredient Info Availability
Top 9 allergens, online database
[Yes]
Full ingredients, online database
[Yes]
Top 9 allergens, a list is posted in the dining hall
[Yes]
Full ingredients, a list is posted in the dining hall
[Yes]
Top 9 allergens, available on request in the dining hall
[Yes]
Full ingredients, available on request in the dining hall
[Yes]
 
Top 9 Allergens
Full Ingredients
Specific areas

The Commons Steakhouse, The Loop, Pitchforks, Café DeNovo, the grill at The Marketplace, The Devil's Krafthouse, make your own bowl Ginger & Soy, Gyotaku, and Red Mango.

Additional Information

Please ask for the Ask Me® representative wearing the purple hat. 

1. We provide access to ingredient information for made-to-order* items. *Made-to-order - Meals that are prepared on request and to your specification in the dining hall. Examples include a sandwich station, omelet station, burrito station, etc.
Self-Serve Items
Self-Serve Items
[Yes, for all stations]
How are ingredients available?
Table: Ingredient Info Availability
Top 9 allergens, online database
[Yes]
Full ingredients, online database
[Yes]
Top 9 allergens, a list is posted in the dining hall
[Yes]
Full ingredients, a list is posted in the dining hall
[Yes]
Top 9 allergens, available on request in the dining hall
[Yes]
Full ingredients, available on request in the dining hall
[Yes]
 
Top 9 Allergens
Full Ingredients
Specific areas

The Marketplace, Red Mango fruit and frozen yogurt bar, Au Bon Pain hot cereal and soup bar, The Commons lunch buffet, The Skillet fruit bar,

Additional Information

Please avoid any self-service condiments, and ask for prepackaged items.

2. We provide access to ingredient information for self-serve* items. *Self-serve - Meals that are served buffet-style in a dining hall. These are typically high risk for cross-contact and are best avoided by diners with food allergies.
Made-To-Order Areas
Made-to-order areas
[Yes, in all stations]
Additional information

Identifiable, food allergy safety trained employees are available for each shift, as the ASK ME® food allergy expert on duty. ASK ME® leaders must be the person to prepare all made-to-order meals for guests with food allergies. Designated purple kits must be used for allergen-free meal preparation. Kits must be cleaned and sanitized in between uses as well as the countertop or prep space that the meal is being prepared on. The "safely prepared for you" sticker must be used to label the allergen free meal once it has been prepared, for both in-person to-go meals as well as mobile ordering.

3. We have procedures in place to lower the risk of cross-contact in made-to-order areas.
Self-Serve Areas
Self-Serve Areas
[Yes, in all areas]
Additional Information

Please ask for the Ask Me® representative wearing the purple hat. 

4. We have procedures in place to lower the risk of cross-contact in self-serve areas.
Pre-Order Meals
Do students have access to pre-order meals free from their allergens?
[Yes]
5. We have pre-order meals* available. *Pre-order meals - Custom meals that can be ordered in advance by a diner so they are ready for pick up at a specific time. Typically these can be ordered online or by phone/text.
Allergy-Friendly Station
Do students have access to an allergy-friendly station(s) that is free from specific allergens?
[Yes]
What is the station free from?
Peanut
Tree nut
Fish
Shellfish
Eggs
Wheat
Soy
Milk
Gluten
Additional Information

On East Campus, there is an entire stand alone dining location that is free of the Top 9 allergens plus gluten. The Marketplace and Trinity Cafe are FARECheck Gold certified nut-free. 

6. We have an allergy-friendly station*. *Allergy-friendly station - A food station where specific ingredients are banned, typically including many or all items in the Top 8 allergens and gluten.
Dining Services Staff Member Trained?
Dining services staff trained?
[Yes, all staff]
How often?
When hired
All Duke Dining staff are required to complete the basic level of allergen training before working on Duke University’s campus and again complete annual training.
Which course(s) are used?
FARECheck Certified course
Additional information

Duke Dining has 2 certified FARECheck Instructors who have gone through Food Allergy Research and Education’s (FARE) train-the-trainer program and continue to maintain their instructor status annually. All Duke Dining staff are required to complete the basic level of allergen training before working on Duke University’s campus and again complete annual training. The basic level of allergen training covers the top 9 food allergies including gluten free friendly food service, prevention of cross-contact, and recognizing allergic reactions. The “Ask Me” representatives have completed the FARECheck Training and passed the assessment to receive their certificate. They will receive annual retraining and ongoing training throughout the academic year.

7. We train dining services staff members.
Registered Dietitian on Staff?
Do you have a registered dietitian on staff?
[Yes]
8. We have a registered dietitian* on staff. *Registered dietitian - Registered dietitians are food and nutrition experts who are often tasked with helping students with food allergies navigate the dining halls.
Campus Life & Disabilities
RAs Trained
RA’s trained
[Not answered]
9. We train our RA's.
Inclusive Residence Life Programs Including Food
Inclusive residence life programs involving food?
[Yes]
How can students access safe foods for residence life programs?

Catering@Duke handles food for many residence life programs and is responsive to special dietary needs. 

10. We have inclusive residence life programs* including food. *Inclusive residence life programs - Programs in the resident halls often include food. Inclusive residence life programs will offer students with food allergies the opportunity to request safe food alternatives for events they attend in the dorms.
Accommodations for Roommate Assignments
ROLLUP - Accommodations for roommate assignments
[Yes]
How does the school provide accommodations?
Trying to match students with food allergies for room assignments upon request
Working with students to change roommate assignments if it becomes necessary
Roommate accommodations are not guaranteed.
Does the housing office process requests?
No, another office on campus processes these requests (please specify)
Student Disability and Access Office
Where can students get more information?
Additional information

Housing and Residence Life (HRL) works in conjunction with the Student Disability Access Office (SDAO) to ensure consistency in evaluating special housing accommodation requests. The Student Disability Access Office reviews requests and shares approved student accommodations with HRL. Students with approved accommodations will be offered priority for placement in an available space that meets their accommodations.

11. We offer accommodations for roommate assignments. *Every accommodation request is evaluated on a case-by-case basis. A housing accommodation cannot be guaranteed prior to an individual evaluation.
Disability Services Office Processes Food Allergy and Celiac Disease Accommodation Requests
Disability services office processes food allergy and celiac disease accommodation requests
[Yes]
Additional Information

The Student Disability and Access Office office handles requests for accommodations, which are not guaranteed and are evaluated on a case-by-case basis. 

12. Our disability office processes food allergy and celiac disease accommodation requests.
Emergency Response
Stock, Undesignated Epinephrine Available for Emergency Response
Stock, undesignated epinephrine for emergencies
[Not answered]
13. We have stock, undesignated epinephrine* available for emergency response. *Stock, undesignated epinephrine - Epinephrine that is prescribed to a college or university rather than to a particular student. This epinephrine is kept on hand to use for any student that experiences anaphylaxis.
Campus Emergency Responders Carry Epinephrine
Campus emergency responders carry epinephrine
[Yes]
Who are the emergency responders?
On-campus emergency responders
Additional information

Epinephrine is readily available, and the emergency responders will bring epinephrine when notified of an allergic reaction. 

14. Our campus emergency responders carry epinephrine.
Contact Info
Dining Services Staff Contact
Duke Dining
Disability Staff Contact
Last Updated on:
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