High Point UniversityVerified
Full ingredients and allergens are available online. Top 8 allergens are listed and on display in the dining halls and proprietary dining locations.
*Made-to-order - Meals that are prepared on request and to your specification in the dining hall. Examples include a sandwich station, omelet station, and pasta station.
1. We provide access to ingredient information for made-to-order* items. *Made-to-order - Meals that are prepared on request and to your specification in the dining hall. Examples include a sandwich station, omelet station, burrito station, etc.
Full ingredient lists are available online and upon request in the dining halls.
2. We provide access to ingredient information for self-serve* items. *Self-serve - Meals that are served buffet-style in a dining hall. These are typically high risk for cross-contact and are best avoided by diners with food allergies.
The Heart station in our main dining hall, The Cafe, has procedures in place to decrease cross-contact. Other locations on campus, such as The Great Day Bakery, also has procedures in place to lower the risk of cross-contact of specific allergens i.e. gluten.
There are some stations where less allergens are present, such as our salad bar and burger bar. We have many self-serve options in the dining hall and some that are not. When our associates serve students at MTO stations, cross-contact is drastically decreased because they keep the station clean and can take extra precautions, as requested.
3. We have procedures in place to lower the risk of cross-contact in made-to-order areas.
Specific areas include the salad bar and homeline in The Cafe.
Associates attend all self-serve stations, they are able to monitor clean up and lower the risk of cross-contact
4. We have procedures in place to lower the risk of cross-contact in self-serve areas.
*Pre-order meals - Custom meals that can be ordered in advance by a diner so they are ready for pick up at a specific time. Typically these can be ordered online via a link on our dining website or by phone/text to one of our Chefs or RD on site.
5. We have pre-order meals* available. *Pre-order meals - Custom meals that can be ordered in advance by a diner so they are ready for pick up at a specific time. Typically these can be ordered online or by phone/text.
We have a dedicated allergen friendly station in our main dining hall. The station is called The Heart and does not serve any of the top 8 allergens. There are procedures in place to decrease cross-contact in all stages of food preparation starting with procurement, preparation and serving of the food off of this station. There is a dedicated storage area, prep and cooking area as well as a dedicated dish area with dedicated ingredients, pans, utensils, and cleaning procedures. It offers 2 vegetables, a starch and a protein off of its main line every day. Additionally, it has a full MTO menu that offers stir fry, burgers, chicken tenders, salads and more. We also encourage students at ANY station to ask the employee to use separate knife, cutting board, gloves, etc. to decrease cross contamination.
6. We have an allergy-friendly station*. *Allergy-friendly station - A food station where specific ingredients are banned, typically including many or all items in the Top 8 allergens and gluten.
- Registered dietitian
- Hourly staff
Once a year
Which course(s) are used?
AllerTrain courses by MenuTrinfo
Managers and Chefs complete an LMS training through Aramark. The Registered Dietitian administers allergen training that she developed to hourly employees. Managers also complete Allertrain online.
What topics are covered?
Registered Dietitian develops the training for our associates at The Heart. Managers complete Allertrain online through their portal. Those who don’t work at The Heart get an overview about allergies in their larger welcome back orientation.
Employees in our main residential dining locations are trained on allergens. Other employees have a small introduction and know what the allergies are and the importance of decreasing cross-contact. They know what they are, the symptoms of an allergic reaction, anaphylaxis, what to do in an emergency, the icons that we use in the dining hall, importance of recipe adherence, importance of avoiding cross-contact and general hygiene, and information about our allergen station in the Cafe.
7. We train dining services staff members.
8. We have a registered dietitian* on staff. *Registered dietitian - Registered dietitians are food and nutrition experts who are often tasked with helping students with food allergies navigate the dining halls.
9. We train our RA's.
10. We have inclusive resident life programs* including food. *Inclusive resident life programs - Programs in the resident halls often include food. Inclusive resident life programs will offer students with food allergies the opportunity to request safe food alternatives for events they attend in the dorms.
11. We offer accommodations for roommate assignments. *Every accommodation request is evaluated on a case-by-case basis. A housing accommodation cannot be guaranteed prior to an individual evaluation.
12. Our disability office processes food allergy and celiac disease accommodation requests.
See what health services we offer >
13. We have stock, undesignated epinephrine* available for emergency response. *Stock, undesignated epinephrine - Epinephrine that is prescribed to a college or university rather than to a particular student. This epinephrine is kept on hand to use for any student that experiences anaphylaxis.
14. Our campus emergency responders carry epinephrine.
See what our emergency response policy allows for >