High Point University

Verified
Dining Services
Made-to-order items
Made-to-order items
[Yes, for all stations]
How are ingredients available?
Table: Ingredient Info Availability
Top 8 allergens, online database
[Yes]
Full ingredients, online database
[Yes]
Top 8 allergens, a list is posted in the dining hall
[Yes]
Full ingredients, a list is posted in the dining hall
[No]
Top 8 allergens, available on request in the dining hall
[Yes]
Full ingredients, available on request in the dining hall
[Yes]

 
Top 8 Allergens
Full Ingredients

Additional Information

Full ingredients and allergens are available online. Top 9 allergens are listed and on display in the dining halls and proprietary dining locations. 

*Made-to-order - Meals that are prepared on request and to your specification in the dining hall. Examples include a sandwich station, omelet station, and pasta station.

1. We provide access to ingredient information for made-to-order* items. *Made-to-order - Meals that are prepared on request and to your specification in the dining hall. Examples include a sandwich station, omelet station, burrito station, etc.

Self-Serve Items
Self-Serve Items
[Yes, for all stations]
How are ingredients available?
Table: Ingredient Info Availability
Top 8 allergens, online database
[Yes]
Full ingredients, online database
[Yes]
Top 8 allergens, a list is posted in the dining hall
[Yes]
Full ingredients, a list is posted in the dining hall
[No]
Top 8 allergens, available on request in the dining hall
[Yes]
Full ingredients, available on request in the dining hall
[Yes]

 
Top 8 Allergens
Full Ingredients

Additional Information

Full ingredient lists are available online and upon request in the dining locations.

2. We provide access to ingredient information for self-serve* items. *Self-serve - Meals that are served buffet-style in a dining hall. These are typically high risk for cross-contact and are best avoided by diners with food allergies.

Made-To-Order Areas
Made-to-order areas
[Yes, in some stations]
Specific areas

The Heart station in our main dining hall, The Cafe, has procedures in place to decrease cross-contact. Other locations on campus, such as The Great Day Bakery, also has procedures in place to lower the risk of cross-contact of specific allergens i.e. gluten.

Additional information

There are some stations where less allergens are present, such as our salad bar and burger bar. We have many self-serve options in the dining hall and some that are not. When our associates serve students at MTO stations, cross-contact is drastically decreased because they keep the station clean and can take extra precautions, as requested.

3. We have procedures in place to lower the risk of cross-contact in made-to-order areas.

Self-Serve Areas
Self-Serve Areas
[Yes, in some areas]
Specific areas

Specific areas include the salad bar and homeline in The Cafe. 

Additional Information

Associates attend all self-serve stations, they are able to monitor clean up and lower the risk of cross-contact

4. We have procedures in place to lower the risk of cross-contact in self-serve areas.

Pre-Order Meals
Do students have access to pre-order meals free from their allergens?
[Yes]
Additional information

*Pre-order meals - Custom meals that can be ordered in advance by a diner, so they are ready for pick up at a specific time. Must meet with and make arrangements with RD beforehand. 

5. We have pre-order meals* available. *Pre-order meals - Custom meals that can be ordered in advance by a diner so they are ready for pick up at a specific time. Typically these can be ordered online or by phone/text.

Allergy-Friendly Station
Do students have access to an allergy-friendly station(s) that is free from specific allergens?
[Yes]
What is the station free from?
Peanut
Tree nut
Fish
Shellfish
Eggs
Wheat
Soy
Milk
Gluten
Sesame
Additional Information

We have a dedicated allergen friendly station in our main dining hall. The station is called The Heart and does not serve any of the top 9 allergens. There are procedures in place to decrease cross-contact in all stages of food preparation starting with procurement, preparation and serving of the food off of this station. There is a dedicated storage area, prep and cooking area as well as a dedicated dish area with dedicated ingredients, pans, utensils, and cleaning procedures. It offers one vegetable, a starch and a protein off of its main line every day. Additionally, it has a full Made To Order menu that offers burgers, chicken tenders, waffles, pasta, sandwiches and more. We also encourage students at ANY station to ask the employee to use separate knife, cutting board, gloves, etc. to decrease cross contact.

6. We have an allergy-friendly station*. *Allergy-friendly station - A food station where specific ingredients are banned, typically including many or all items in the Top 8 allergens and gluten.

Dining Services Staff Member Trained?
Dining services staff trained?
[Yes, all staff]
How often?
At least once a year
Which course(s) are used?
AllerTrain courses by MenuTrinfo
We developed our own food allergy training.
Additional information

Who?

  • Managers
  • Chefs
  • Registered dietitian
  • Hourly staff

How often?

Once a year

Which course(s) are used?

AllerTrain courses by MenuTrinfo

Managers and Chefs complete an LMS training through Aramark. The Registered Dietitian administers allergen training that she developed to hourly employees. Managers also complete Allertrain online.

What topics are covered?

Registered Dietitian develops the training for our associates at The Heart. Managers complete Allertrain online through their portal. Those who don’t work at The Heart get an overview about allergies in their larger welcome back orientation.

 

Additional information

Employees in our main residential dining locations are trained on allergens. Other employees have a small introduction and know what the allergies are and the importance of decreasing cross-contact. They know what they are, the symptoms of an allergic reaction, anaphylaxis, what to do in an emergency, the icons that we use in the dining hall, importance of recipe adherence, importance of avoiding cross-contact and general hygiene, and information about our allergen station in the Cafe.

7. We train dining services staff members.

Registered Dietitian on Staff?
Do you have a registered dietitian on staff?
[Yes]

8. We have a registered dietitian* on staff. *Registered dietitian - Registered dietitians are food and nutrition experts who are often tasked with helping students with food allergies navigate the dining halls.

Campus Life & Disabilities
RAs Trained
RA’s trained
[Not answered]

9. We train our RA's.

Inclusive Resident Life Programs Including Food
Inclusive resident life programs involving food?
[Not answered]

10. We have inclusive resident life programs* including food. *Inclusive resident life programs - Programs in the resident halls often include food. Inclusive resident life programs will offer students with food allergies the opportunity to request safe food alternatives for events they attend in the dorms.

Accommodations for Roommate Assignments
ROLLUP - Accommodations for roommate assignments
[Not answered]
Does the housing office process requests?
Yes
Where can students get more information?
http://www.highpoint.edu/oars/housing-accommodations/

11. We offer accommodations for roommate assignments. *Every accommodation request is evaluated on a case-by-case basis. A housing accommodation cannot be guaranteed prior to an individual evaluation.

Disability Services Office Processes Food Allergy and Celiac Disease Accommodation Requests
Disability services office processes food allergy and celiac disease accommodation requests
[Not answered]

12. Our disability office processes food allergy and celiac disease accommodation requests.

Health Services
What health services are offered?
Food allergy management care
Seasonal allergy shots
The Student Health Service provides allergy immunotherapy following appropriate evaluation by an allergist. More about this can be found on their website here: https://www.highpoint.edu/studenthealth/allergy-injection-administration/

See what health services we offer >

Emergency Response
Stock, Undesignated Epinephrine Available for Emergency Response
Stock, undesignated epinephrine for emergencies
[Not answered]

13. We have stock, undesignated epinephrine* available for emergency response. *Stock, undesignated epinephrine - Epinephrine that is prescribed to a college or university rather than to a particular student. This epinephrine is kept on hand to use for any student that experiences anaphylaxis.

Campus Emergency Responders Carry Epinephrine
Campus emergency responders carry epinephrine
[Not answered]
Who are the emergency responders?
On-campus emergency responders
City emergency responders

14. Our campus emergency responders carry epinephrine.

Emergency Response Policy
What does the policy allow for?
Staff is trained to recognize anaphylaxis and call emergency responders

See what our emergency response policy allows for >

Contact Info
Dining Services Staff Contact
Disability Staff Contact
Last updated on:
February 23, 2024
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