North Carolina State University

Dining Services
Made-to-order items

1. We provide access to ingredient information for made-to-order* items. *Made-to-order - Meals that are prepared on request and to your specification in the dining hall. Examples include a sandwich station, omelet station, burrito station, etc.

Made-to-order items
[Yes, for all stations]
How are ingredients available?
Table: Ingredient Info Availability

 
Top 8 Allergens
Full Ingredients

Top 8 allergens, online database
[Yes]
Full ingredients, online database
[Yes]
Top 8 allergens, a list is posted in the dining hall
[Yes]
Full ingredients, a list is posted in the dining hall
 
Top 8 allergens, available on request in the dining hall
 
Full ingredients, available on request in the dining hall
[Yes]
Other
Eight major allergens, gluten, and pork are posted at all facilties
Specific areas

All made-to-order stations have ingredient information available online and on our mobile app. 

Self-Serve Items

2. We provide access to ingredient information for self-serve* items. *Self-serve - Meals that are served buffet-style in a dining hall. These are typically high risk for cross-contact and are best avoided by diners with food allergies.

Self-Serve Items
[Yes, for all stations]
How are ingredients available?
Table: Ingredient Info Availability

 
Top 8 Allergens
Full Ingredients

Top 8 allergens, online database
[Yes]
Full ingredients, online database
[Yes]
Top 8 allergens, a list is posted in the dining hall
[Yes]
Full ingredients, a list is posted in the dining hall
 
Top 8 allergens, available on request in the dining hall
[Yes]
Full ingredients, available on request in the dining hall
[Yes]
Other
Touchscreens at each location and mobile app with the full ingredient list
Specific areas

all

Made-To-Order Areas

3. We have procedures in place to lower the risk of cross-contact in made-to-order areas.

Made-to-order areas
[Yes, in some stations]
Specific areas

Most retail operations and dining halls

Additional information

Our custom omelette stations can be made with designated purple or red equipment upon request. We also have a purple scoop for Howling Cow ice cream at Talley Market. Students with allergies must always inform their servers if they have an allergy.

Self-Serve Areas

4. We have procedures in place to lower the risk of cross-contact in self-serve areas.

Self-Serve Areas
[Yes, in all areas]
Pre-Order Meals

5. We have pre-order meals* available. *Pre-order meals - Custom meals that can be ordered in advance by a diner so they are ready for pick up at a specific time. Typically these can be ordered online or by phone/text.

Do students have access to pre-order meals free from their allergens?
[No]
Additional information

Students needing assistance finding meals that fit their needs should contact Lauren Smith at lauren_smith@ncsu.edu to find a solution. 

Allergy-Friendly Station

6. We have an allergy-friendly station*. *Allergy-friendly station - A food station where specific ingredients are banned, typically including many or all items in the Top 8 allergens and gluten.

Do students have access to an allergy-friendly station(s) that is free from specific allergens?
[Yes]
What is the station free from?
individually wrapped items that are self serve, free of different allergens
Additional Information

We have a "worry free station" at each dining hall. Students can get gluten free bread, bagels, muffins, rice milk and other allergy friendly compliments to their meals. The "worry free station" also includes a dedicated gluten free toaster.

Dining Services Staff Member Trained?

7. We train dining services staff members.

Dining services staff trained?
[Yes, all staff]
How often?
Other (please specify)
twice per year
Which course(s) are used?
ServSafe Allergen by National Restaurant Association
We developed our own food allergy training.
We use a combination. Everyone is trained in house. All chefs also use the serve safe training.
What topics are covered?

We do institution specific training and unit specific training.

Registered Dietitian on Staff?

8. We have a registered dietitian* on staff. *Registered dietitian - Registered dietitians are food and nutrition experts who are often tasked with helping students with food allergies navigate the dining halls.

Do you have a registered dietitian on staff?
[Yes]
Campus Life & Disabilities
RAs Trained

9. We train our RA's.

RA’s trained
[Yes]
What training?
University-developed training
What topics are covered?

Basic allergy training, accommodation and sensitivity along with emergency procedures

Inclusive Resident Life Programs Including Food

10. We have inclusive resident life programs* including food. *Inclusive resident life programs - Programs in the resident halls often include food. Inclusive resident life programs will offer students with food allergies the opportunity to request safe food alternatives for events they attend in the dorms.

Inclusive resident life programs involving food?
[Yes]
How can students access safe foods for resident life programs?

work with their RA

Accommodations for Roommate Assignments

11. We offer accommodations for roommate assignments. *Every accommodation request is evaluated on a case-by-case basis. A housing accommodation cannot be guaranteed prior to an individual evaluation.

Accommodations for roommate assignments
[YES]
[YES]
How does the school provide accommodations?
Facilitating roommate agreements involving food allergies upon request
Does the housing office process requests?
Yes
Where can students get more information?
Director 919-515-3088
919-515-2440
Disability Services Office Processes Food Allergy and Celiac Disease Accommodation Requests

12. Our disability office processes food allergy and celiac disease accommodation requests.

Disability services office processes food allergy and celiac disease accommodation requests
[Yes]
Other departments a student should contact?
How can students submit an accommodations request?
Health Services

See what health services we offer >

What health services are offered?
Prescriptions for epinephrine
Seasonal allergy shots
Emergency Response
Stock, Undesignated Epinephrine Available for Emergency Response

13. We have stock, undesignated epinephrine* available for emergency response. *Stock, undesignated epinephrine - Epinephrine that is prescribed to a college or university rather than to a particular student. This epinephrine is kept on hand to use for any student that experiences anaphylaxis.

Stock, undesignated epinephrine for emergencies
[No]
Campus Emergency Responders Carry Epinephrine

14. Our campus emergency responders carry epinephrine.

Campus emergency responders carry epinephrine
[Yes]
Who are the emergency responders?
On-campus emergency responders
Emergency Response Policy

See what our emergency response policy allows for >

What does the policy allow for?
On-campus emergency responders carry epinephrine for use in an emergency
Our staff is trained to call emergency responders when they identify an allergic reaction.
Contact Info
Dining Services Staff Contact
Disability Staff Contact
disability@ncsu.edu
919-515-7653
Last updated on:
October 20, 2020
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