University of North Carolina

Verified
Dining Services
Made-to-order items
Made-to-order items
[Yes, for all stations]
How are ingredients available?
Table: Ingredient Info Availability
Top 9 allergens, online database
[Yes]
Full ingredients, online database
[Yes]
Top 9 allergens, a list is posted in the dining hall
[Yes]
Full ingredients, a list is posted in the dining hall
[Yes]
Top 9 allergens, available on request in the dining hall
[Yes]
Full ingredients, available on request in the dining hall
[Yes]
 
Top 9 Allergens
Full Ingredients
Other
We label foods that contain any of the Top 9 allergens and recognize sesame as a Top 9 allergy since Jan. 1, 2023.
Specific areas

All MTO stations have full ingredient information available.

Additional Information

We label all foods on our digital screens and indicate any allergies, as well as Vegan, Vegetarian, and Halal options.  Allergy information, nutritional information, and full ingredient listings are also available on our website at dining.unc.edu. 

1. We provide access to ingredient information for made-to-order* items. *Made-to-order - Meals that are prepared on request and to your specification in the dining hall. Examples include a sandwich station, omelet station, burrito station, etc.
Self-Serve Items
Self-Serve Items
[Yes, for all stations]
How are ingredients available?
Table: Ingredient Info Availability
Top 9 allergens, online database
[Yes]
Full ingredients, online database
[Yes]
Top 9 allergens, a list is posted in the dining hall
[Yes]
Full ingredients, a list is posted in the dining hall
[Yes]
Top 9 allergens, available on request in the dining hall
[Yes]
Full ingredients, available on request in the dining hall
[Yes]
 
Top 9 Allergens
Full Ingredients
Other
We flag the Top 9 allergens and recognize sesame as a Top 9 allergy since Jan. 1, 2023.
Specific areas

All self-serve areas have ingredient information available.

Additional Information

If a student or customer at our any of our dining halls or retail locations have questions about a food item, it is recommended that they ask a manager, chef, or the registered dietitian for help. They can provide the best information about our products, in addition to our digital screens and website. 

2. We provide access to ingredient information for self-serve* items. *Self-serve - Meals that are served buffet-style in a dining hall. These are typically high risk for cross-contact and are best avoided by diners with food allergies.
Made-To-Order Areas
Made-to-order areas
[Yes, in all stations]
Additional information

Employees are trained on minimizing risk of cross-contact through MenuTrinfo®'s AllerTrain program. We provide a Top 9 Allergen free station, certified by MenuTrinfo®, at both Chase and Lenoir dining halls. At mixed stations, we use designated allergen friendly supplies and utensils (purple) and indicate allergens in our food labeling. 

3. We have procedures in place to lower the risk of cross-contact in made-to-order areas.
Self-Serve Areas
Self-Serve Areas
[Yes, in all areas]
Additional Information

Both Chase and Lenoir dining halls are tree nut and peanut free. The bakery does have small risk from outside baked products, but signage is provided. We reduce risk of cross-contact at the self-serve salad bars by isolating allergen containing foods together, away from the base vegetables. Croutons are placed in a closed container. All self-serve stations are monitored and kept clean. 

4. We have procedures in place to lower the risk of cross-contact in self-serve areas.
Pre-Order Meals
Do students have access to pre-order meals free from their allergens?
[Yes]
Additional information

Special meal accommodations are available for students who need them. 

5. We have pre-order meals* available. *Pre-order meals - Custom meals that can be ordered in advance by a diner so they are ready for pick up at a specific time. Typically these can be ordered online or by phone/text.
Allergy-Friendly Station
Do students have access to an allergy-friendly station(s) that is free from specific allergens?
[Yes]
What is the station free from?
Peanut
Tree nut
Fish
Shellfish
Eggs
Wheat
Soy
Milk
Gluten
Sesame
Additional Information

The Simply Prepared station at Chase and Lenoir offer a healthy, allergen free meal consisting of a meat, starch, and cooked vegetables. Chase dining hall even provides a Made to Order Simply Prepared hibachi station, as well as a designated Made Without Gluten deli station. For students who are concerned about bakery cross-contact risk, we provide a StressLess cabinet with packaged certified peanut, tree nut, and gluten-free products (located behind the deli). 

6. We have an allergy-friendly station*. *Allergy-friendly station - A food station where specific ingredients are banned, typically including many or all items in the Top 8 allergens and gluten.
Dining Services Staff Member Trained?
Dining services staff trained?
[Yes, all staff]
How often?
At least once a year
Which course(s) are used?
FARECheck Certified course
AllerTrain courses by MenuTrinfo
ServSafe Allergen by National Restaurant Association
We developed our own food allergy training.
What topics are covered?

Food allergies, anaphylaxis, reducing cross-contact, hidden sources of allergies, and how to handle food allergy related questions.

Additional information

More information about UNC Chapel Hill is available at the Celiac College Guide website. 

7. We train dining services staff members.
Registered Dietitian on Staff?
Do you have a registered dietitian on staff?
[Yes]
8. We have a registered dietitian* on staff. *Registered dietitian - Registered dietitians are food and nutrition experts who are often tasked with helping students with food allergies navigate the dining halls.
Campus Life & Disabilities
RAs Trained
RA’s trained
[No]
9. We train our RA's.
Inclusive Residence Life Programs Including Food
Inclusive residence life programs involving food?
[No]
How can students access safe foods for residence life programs?

UNC does not have a program in place to connect with RAs or Residence Life Programs with allergy education. Students are encouraged to reach out on an individual basis to the CDS or Campus Health Registered Dietitians. 

10. We have inclusive residence life programs* including food. *Inclusive residence life programs - Programs in the resident halls often include food. Inclusive residence life programs will offer students with food allergies the opportunity to request safe food alternatives for events they attend in the dorms.
Accommodations for Roommate Assignments
ROLLUP - Accommodations for roommate assignments
 
How does the school provide accommodations?
Trying to match students with food allergies for room assignments upon request
Facilitating roommate agreements involving food allergies upon request
Working with students who identify a preferred roommate.
Does the housing office process requests?
No, another office on campus processes these requests (please specify)
University Compliance Office
Where can students get more information?
Carolina Housing
919.962.5401
11. We offer accommodations for roommate assignments. *Every accommodation request is evaluated on a case-by-case basis. A housing accommodation cannot be guaranteed prior to an individual evaluation.
Disability Services Office Processes Food Allergy and Celiac Disease Accommodation Requests
Disability services office processes food allergy and celiac disease accommodation requests
[Yes]
Other departments a student should contact?

Start with the University Compliance Office (UCO), then additional input may given by other departments including Dining, Housing, Counseling and Psychological Services, and Campus Health Services. Our UCO team is full of exceptional employees who are here to help in any way. 

How can students submit an accommodations request?

Submit a self-ID form with UCO along with medical documentation verifying food allergies and severity. Link: https://compliance.unc.edu/access-and-accommodations/accommodate/ 

Additional Information

We recommend including a request for priority registration so that a student can schedule classes based around meal periods to allow them to have enough time to walk to their preferred dining hall. This may also help with housing accommodations if a student needs a private kitchen or bathroom. 

12. Our disability office processes food allergy and celiac disease accommodation requests.
Health Services
What health services are offered?
Food allergy management care
Prescriptions for epinephrine
Fulfill epinephrine prescriptions in our pharmacy
Seasonal allergy shots
Allergy shots
Campus Health does not provide allergy scratch/skin testing. Blood testing (RAST) is not recommended. Allergy testing should be done through an allergist.
See what health services we offer >
Emergency Response
Stock, Undesignated Epinephrine Available for Emergency Response
Stock, undesignated epinephrine for emergencies
[No]
Where?
Healthcare facilities
Student Stores Pharmacy, Campus Health pharmacy and Campus Health clinical areas.
Additional information

As part of emergency care provided in our clinical areas and pharmacies for anaphylactic reactions as recognized by clinical staff. Campus EMS and police dine in our facilities as a backup for emergencies. 

13. We have stock, undesignated epinephrine* available for emergency response. *Stock, undesignated epinephrine - Epinephrine that is prescribed to a college or university rather than to a particular student. This epinephrine is kept on hand to use for any student that experiences anaphylaxis.
Campus Emergency Responders Carry Epinephrine
Campus emergency responders carry epinephrine
[Yes]
Who are the emergency responders?
On-campus emergency responders
City emergency responders
County emergency responders
Campus EMS (in-service 3 nights/week during the academic year), Orange County EMS, South Orange Rescue, UNC Police, Chapel Hill police and Chapel Hill Fire that could all respond to on-campus emergencies.
14. Our campus emergency responders carry epinephrine.
Emergency Response Policy
What does the policy allow for?
Designated, trained staff to help administer a student’s epinephrine or stock, undesignated epinephrine in an emergency
Staff is trained to recognize anaphylaxis and call emergency responders
On-campus emergency responders carry epinephrine for use in an emergency
Additional Information

Administered in the clinical areas or at our pharmacies in the event of a person with anaphylactic reaction. 

See what our emergency response policy allows for >
Contact Info
Dining Services Staff Contact
Disability Staff Contact
UNC University Compliance Office
919.962.8300
Last Updated on:
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