University of North Carolina

Dining Services
Made-to-order items

1. We provide access to ingredient information for made-to-order* items. *Made-to-order - Meals that are prepared on request and to your specification in the dining hall. Examples include a sandwich station, omelet station, burrito station, etc.

Made-to-order items
[Yes, for all stations]
How are ingredients available?
Table: Ingredient Info Availability

 
Top 8 Allergens
Full Ingredients

Top 8 allergens, online database
[Yes]
Full ingredients, online database
[Yes]
Top 8 allergens, a list is posted in the dining hall
[Yes]
Full ingredients, a list is posted in the dining hall
[No]
Top 8 allergens, available on request in the dining hall
[Yes]
Full ingredients, available on request in the dining hall
[Yes]
Specific areas

All MTO stations have full ingredient information available.

Additional Information

For MTO stations, we list each ingredient separately on the digital screens and on our website. Allergies, nutritional information, and full ingredient listings are also available online.

Self-Serve Items

2. We provide access to ingredient information for self-serve* items. *Self-serve - Meals that are served buffet-style in a dining hall. These are typically high risk for cross-contact and are best avoided by diners with food allergies.

Self-Serve Items
[Yes, for all stations]
How are ingredients available?
Table: Ingredient Info Availability

 
Top 8 Allergens
Full Ingredients

Top 8 allergens, online database
[Yes]
Full ingredients, online database
[Yes]
Top 8 allergens, a list is posted in the dining hall
[Yes]
Full ingredients, a list is posted in the dining hall
[No]
Top 8 allergens, available on request in the dining hall
[Yes]
Full ingredients, available on request in the dining hall
[Yes]
Specific areas

All self-serve areas have ingredient information available.

Additional Information

Stations that are static (salad bars, for example) have clings on the sneeze guards listing each ingredient. Allergies, nutritional information, and full ingredient listings are also available online. 

Made-To-Order Areas

3. We have procedures in place to lower the risk of cross-contact in made-to-order areas.

Made-to-order areas
[Yes, in all stations]
Additional information

Employees are trained on minimizing risk of cross-contact. We use a separate cutting board and separate utensils when preparing the meal and employees wash their hands prior. 

Self-Serve Areas

4. We have procedures in place to lower the risk of cross-contact in self-serve areas.

Self-Serve Areas
[Yes, in all areas]
Additional Information

We isolate peanuts and tree nuts in the bakery station of the dining hall. Salad bar items containing any of the top 8 are served on one end of the salad bar. Croutons are placed in a separate area. All self-serve stations are kept clean. 

Pre-Order Meals

5. We have pre-order meals* available. *Pre-order meals - Custom meals that can be ordered in advance by a diner so they are ready for pick up at a specific time. Typically these can be ordered online or by phone/text.

Do students have access to pre-order meals free from their allergens?
[Yes]
Additional information

Special meal accommodations are available for students who need them. 

Allergy-Friendly Station

6. We have an allergy-friendly station*. *Allergy-friendly station - A food station where specific ingredients are banned, typically including many or all items in the Top 8 allergens and gluten.

Do students have access to an allergy-friendly station(s) that is free from specific allergens?
[Yes]
What is the station free from?
Peanut
Tree nut
Shellfish
Eggs
Wheat
Soy
Milk
Gluten
Additional Information

"Simply Prepared" offers a hot entree consisting of a meat, starch, and cooked vegetables. There is also a salad bar and soup option at this station. 

Dining Services Staff Member Trained?

7. We train dining services staff members.

Dining services staff trained?
[Yes, all staff]
How often?
At least once a year
Which course(s) are used?
ServSafe Allergen by National Restaurant Association
We developed our own food allergy training.
What topics are covered?

Food allergies, anaphylaxis, reducing cross-contact, hidden sources of allergies, and how to handle food allergy related questions.

Registered Dietitian on Staff?

8. We have a registered dietitian* on staff. *Registered dietitian - Registered dietitians are food and nutrition experts who are often tasked with helping students with food allergies navigate the dining halls.

Do you have a registered dietitian on staff?
[Yes]
Campus Life & Disabilities
RAs Trained

9. We train our RA's.

RA’s trained
[No]
Inclusive Resident Life Programs Including Food

10. We have inclusive resident life programs* including food. *Inclusive resident life programs - Programs in the resident halls often include food. Inclusive resident life programs will offer students with food allergies the opportunity to request safe food alternatives for events they attend in the dorms.

Inclusive resident life programs involving food?
[No]
How can students access safe foods for resident life programs?

By discussing with their RA at the beginning of the academic year. 

Accommodations for Roommate Assignments

11. We offer accommodations for roommate assignments. *Every accommodation request is evaluated on a case-by-case basis. A housing accommodation cannot be guaranteed prior to an individual evaluation.

Accommodations for roommate assignments
[YES]
How does the school provide accommodations?
Trying to match students with food allergies for room assignments upon request
Working with students who identify a preferred roommate.
Does the housing office process requests?
No, another office on campus processes these requests (please specify)
Accessibility Resources and Services
Where can students get more information?
Carolina Housing
919.962.5401
Disability Services Office Processes Food Allergy and Celiac Disease Accommodation Requests

12. Our disability office processes food allergy and celiac disease accommodation requests.

Disability services office processes food allergy and celiac disease accommodation requests
[Yes]
Other departments a student should contact?

Start with ARS, and additional input may given by other departments including Dining, Housing, and Campus Health Services.

How can students submit an accommodations request?

Submit a self-ID form with ARS along with medical documentation verifying food allergies and severity.

Additional Information

Recommend including a request for priority registration so that a student can schedule classes based around meal periods to allow them to have enough time to walk to Chase dining hall if needed. 

Health Services

See what health services we offer >

What health services are offered?
Prescriptions for epinephrine
Fulfill epinephrine prescriptions in our pharmacy
Seasonal allergy shots
We are able to perform blood testing (RAST) for specific foods, but do not provide allergy scratch testing or other forms of testing. RAST testing is not used frequently.
Emergency Response
Stock, Undesignated Epinephrine Available for Emergency Response

13. We have stock, undesignated epinephrine* available for emergency response. *Stock, undesignated epinephrine - Epinephrine that is prescribed to a college or university rather than to a particular student. This epinephrine is kept on hand to use for any student that experiences anaphylaxis.

Stock, undesignated epinephrine for emergencies
[Yes]
Where?
Healthcare facilities
Student Stores Pharmacies
Additional information

As part of emergency care provided in our clinical areas and Student Stores pharmacy for anaphylactic reactions as recognized by our pharmacists. 

Campus Emergency Responders Carry Epinephrine

14. Our campus emergency responders carry epinephrine.

Campus emergency responders carry epinephrine
[Not answered]
Who are the emergency responders?
On-campus emergency responders
Emergency Response Policy

See what our emergency response policy allows for >

What does the policy allow for?
Designated, trained staff to help administer a student’s epinephrine or stock, undesignated epinephrine in an emergency
Staff is trained to recognize anaphylaxis and call emergency responders
Additional Information

Administered in the clinical setting or at our Student Stores pharmacy in the event of a person with anaphylactic reaction. 

Contact Info
Dining Services Staff Contact
Disability Staff Contact
Tiffany Bailey
919.962.8300
Last updated on:
December 1, 2020

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