University of North Carolina

Verified
Dining Services
Made-to-order items
Made-to-order items
[Yes, for all stations]
How are ingredients available?
Table: Ingredient Info Availability
Top 8 allergens, online database
[Yes]
Full ingredients, online database
[Yes]
Top 8 allergens, a list is posted in the dining hall
[Yes]
Full ingredients, a list is posted in the dining hall
[Yes]
Top 8 allergens, available on request in the dining hall
[Yes]
Full ingredients, available on request in the dining hall
[Yes]
 
Top 8 Allergens
Full Ingredients
Other
We flag the Top 9 allergens and recognize sesame as a Top 9 allergy since Jan. 1, 2023.
Specific areas

All MTO stations have full ingredient information available.

Additional Information

For MTO stations, we list each ingredient separately on the digital screens and on our website. Allergies, nutritional information, and full ingredient listings are also available online.

1. We provide access to ingredient information for made-to-order* items. *Made-to-order - Meals that are prepared on request and to your specification in the dining hall. Examples include a sandwich station, omelet station, burrito station, etc.
Self-Serve Items
Self-Serve Items
[Yes, for all stations]
How are ingredients available?
Table: Ingredient Info Availability
Top 8 allergens, online database
[Yes]
Full ingredients, online database
[Yes]
Top 8 allergens, a list is posted in the dining hall
[Yes]
Full ingredients, a list is posted in the dining hall
[Yes]
Top 8 allergens, available on request in the dining hall
[Yes]
Full ingredients, available on request in the dining hall
[Yes]
 
Top 8 Allergens
Full Ingredients
Other
We flag the Top 9 allergens and recognize sesame as a Top 9 allergy since Jan. 1, 2023.
Specific areas

All self-serve areas have ingredient information available.

Additional Information

Stations that are static (salad bars, for example) have clings on the sneeze guards listing each ingredient, their allergies and calories. Allergies, nutritional information, and full ingredient listings are available online. 

2. We provide access to ingredient information for self-serve* items. *Self-serve - Meals that are served buffet-style in a dining hall. These are typically high risk for cross-contact and are best avoided by diners with food allergies.
Made-To-Order Areas
Made-to-order areas
[Yes, in all stations]
Additional information

Employees are trained on minimizing risk of cross-contact. We use a separate cutting board and separate utensils when preparing the meal and employees wash their hands prior. 

3. We have procedures in place to lower the risk of cross-contact in made-to-order areas.
Self-Serve Areas
Self-Serve Areas
[Yes, in all areas]
Additional Information

We isolate peanuts and tree nuts in the bakery station of the dining hall. Salad bar items containing any of the top 9 allergies are served in a row closest to the diner to reduce cross contact. Croutons are placed in a separate area. All self-serve stations are kept clean. 

4. We have procedures in place to lower the risk of cross-contact in self-serve areas.
Pre-Order Meals
Do students have access to pre-order meals free from their allergens?
[Yes]
Additional information

Special meal accommodations are available for students who need them. 

5. We have pre-order meals* available. *Pre-order meals - Custom meals that can be ordered in advance by a diner so they are ready for pick up at a specific time. Typically these can be ordered online or by phone/text.
Allergy-Friendly Station
Do students have access to an allergy-friendly station(s) that is free from specific allergens?
[Yes]
What is the station free from?
Peanut
Tree nut
Fish
Shellfish
Eggs
Wheat
Soy
Milk
Gluten
Sesame
Additional Information

The Simply Prepared station at Chase Dining Hall offers a hot entree consisting of a meat, starch, and cooked vegetables. 

6. We have an allergy-friendly station*. *Allergy-friendly station - A food station where specific ingredients are banned, typically including many or all items in the Top 8 allergens and gluten.
Dining Services Staff Member Trained?
Dining services staff trained?
[Yes, all staff]
How often?
At least once a year
Which course(s) are used?
FARECheck Certified course
AllerTrain courses by MenuTrinfo
ServSafe Allergen by National Restaurant Association
We developed our own food allergy training.
What topics are covered?

Food allergies, anaphylaxis, reducing cross-contact, hidden sources of allergies, and how to handle food allergy related questions.

7. We train dining services staff members.
Registered Dietitian on Staff?
Do you have a registered dietitian on staff?
[Yes]
8. We have a registered dietitian* on staff. *Registered dietitian - Registered dietitians are food and nutrition experts who are often tasked with helping students with food allergies navigate the dining halls.
Campus Life & Disabilities
RAs Trained
RA’s trained
[No]
9. We train our RA's.
Inclusive Resident Life Programs Including Food
Inclusive resident life programs involving food?
[No]
How can students access safe foods for resident life programs?

By discussing with their RA at the beginning of the academic year. 

10. We have inclusive resident life programs* including food. *Inclusive resident life programs - Programs in the resident halls often include food. Inclusive resident life programs will offer students with food allergies the opportunity to request safe food alternatives for events they attend in the dorms.
Accommodations for Roommate Assignments
ROLLUP - Accommodations for roommate assignments
 
How does the school provide accommodations?
Trying to match students with food allergies for room assignments upon request
Working with students who identify a preferred roommate.
Does the housing office process requests?
No, another office on campus processes these requests (please specify)
Accessibility Resources and Services
Where can students get more information?
Carolina Housing
919.962.5401
11. We offer accommodations for roommate assignments. *Every accommodation request is evaluated on a case-by-case basis. A housing accommodation cannot be guaranteed prior to an individual evaluation.
Disability Services Office Processes Food Allergy and Celiac Disease Accommodation Requests
Disability services office processes food allergy and celiac disease accommodation requests
[Yes]
Other departments a student should contact?

Start with ARS, and additional input may given by other departments including Dining, Housing, Counseling and Psychological Services, and Campus Health Services.

How can students submit an accommodations request?

Submit a self-ID form with ARS along with medical documentation verifying food allergies and severity.

Additional Information

Recommend including a request for priority registration so that a student can schedule classes based around meal periods to allow them to have enough time to walk to Chase dining hall if needed. 

12. Our disability office processes food allergy and celiac disease accommodation requests.
Health Services
What health services are offered?
Prescriptions for epinephrine
Fulfill epinephrine prescriptions in our pharmacy
Allergy shots
Campus Health does not provide allergy scratch/skin testing. Blood testing (RAST) is not recommended. Allergy testing should be done through an allergist.
See what health services we offer >
Emergency Response
Stock, Undesignated Epinephrine Available for Emergency Response
Stock, undesignated epinephrine for emergencies
[Yes]
Where?
Healthcare facilities
Student Stores Pharmacy, Campus Health pharmacy and Campus Health clinical areas.
Additional information

As part of emergency care provided in our clinical areas and pharmacies for anaphylactic reactions as recognized by clinical staff.

13. We have stock, undesignated epinephrine* available for emergency response. *Stock, undesignated epinephrine - Epinephrine that is prescribed to a college or university rather than to a particular student. This epinephrine is kept on hand to use for any student that experiences anaphylaxis.
Campus Emergency Responders Carry Epinephrine
Campus emergency responders carry epinephrine
[Yes]
Who are the emergency responders?
On-campus emergency responders
City emergency responders
County emergency responders
Campus EMS (in-service 3 nights/week during the academic year), Orange County EMS, South Orange Rescue, UNC Police, Chapel Hill police and Chapel Hill Fire that could all respond to on-campus emergencies.
14. Our campus emergency responders carry epinephrine.
Emergency Response Policy
What does the policy allow for?
Designated, trained staff to help administer a student’s epinephrine or stock, undesignated epinephrine in an emergency
Staff is trained to recognize anaphylaxis and call emergency responders
Additional Information

Administered in the clinical areas or at our pharmacies in the event of a person with anaphylactic reaction. 

See what our emergency response policy allows for >
Contact Info
Dining Services Staff Contact
Disability Staff Contact
Simon Bloor
919.962.8300
Last Updated on:
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