1. We provide access to ingredient information for made-to-order* items. *Made-to-order - Meals that are prepared on request and to your specification in the dining hall. Examples include a sandwich station, omelet station, burrito station, etc.
Full ingredients and allergens online but only serving size, calories and specified icons in dining hall.
2. We provide access to ingredient information for self-serve* items. *Self-serve - Meals that are served buffet-style in a dining hall. These are typically high risk for cross-contact and are best avoided by diners with food allergies.
Full ingredients and allergens online but only serving size, calories and specified icons in dining hall
3. We have procedures in place to lower the risk of cross-contact in made-to-order areas.
Our True Balance station is the only area the has procedures in place to lower the risk of cross-contact. As part of our COVID procedures, we have drastically decreased our self-serve options in the dining hall and our associates do almost all the serving at MTO stations. When our associates serve students at MTO stations, cross-contact is drastically decreased.
4. We have procedures in place to lower the risk of cross-contact in self-serve areas.
5. We have pre-order meals* available. *Pre-order meals - Custom meals that can be ordered in advance by a diner so they are ready for pick up at a specific time. Typically these can be ordered online or by phone/text.
6. We have an allergy-friendly station*. *Allergy-friendly station - A food station where specific ingredients are banned, typically including many or all items in the Top 8 allergens and gluten.
We have a dedicated allergen friendly station in our PIT dining hall. The station is called True Balance and does not serve any of the top 8 allergens. There are procedures in place to decrease cross-contact in all stages of food preparation starting with procurement, preparation and serving of the food off of this station. There is a dedicated storage area with dedicated ingredients, pans, utensils, and cleaning procedures. It offers 2 vegetables, a starch and a protein off of its main line every day. Additionally, it has an action station that changes every day which features items such as tacos, avocado toast, stir fry dishes, MTO pasta, grain bowls and more. Our True Balance station recently added a deli as well which serves MTO salads and sandwiches. We also encourage students at ANY station to ask the employee to use separate knife, cutting board, gloves, etc. to decrease cross contamination.
7. We train dining services staff members.
Registered Dietitian develops the training for our associates at True Balance. Those who don’t work at True Balance get an overview about allergies in their larger welcome back orientation.
Employees in our main residential dining locations are trained on allergens. Other employees have a small introduction and know what the allergies are and the importance of decreasing cross-contact. They know what they are, the symptoms of an allergic reaction, anaphylaxis, what to do in an emergency, the icons that we use in the dining hall, importance of recipe adherence, importance of avoiding cross-contact and general hygiene, and information about our True Balance station in the PIT dining hall.
8. We have a registered dietitian* on staff. *Registered dietitian - Registered dietitians are food and nutrition experts who are often tasked with helping students with food allergies navigate the dining halls.
9. We train our RA's.
10. We have inclusive resident life programs* including food. *Inclusive resident life programs - Programs in the resident halls often include food. Inclusive resident life programs will offer students with food allergies the opportunity to request safe food alternatives for events they attend in the dorms.
Students can reach out to the Office of Residence Life and Housing at Wake Forest for accommodations and information regarding the program.
11. We offer accommodations for roommate assignments. *Every accommodation request is evaluated on a case-by-case basis. A housing accommodation cannot be guaranteed prior to an individual evaluation.
12. Our disability office processes food allergy and celiac disease accommodation requests.
Contact the Disability Services and they will assist with any paperwork that is needed.
See what health services we offer >
13. We have stock, undesignated epinephrine* available for emergency response. *Stock, undesignated epinephrine - Epinephrine that is prescribed to a college or university rather than to a particular student. This epinephrine is kept on hand to use for any student that experiences anaphylaxis.
14. Our campus emergency responders carry epinephrine.
See what our emergency response policy allows for >