Wake Forest University

Dining Services
Made-to-order items

1. We provide access to ingredient information for made-to-order* items. *Made-to-order - Meals that are prepared on request and to your specification in the dining hall. Examples include a sandwich station, omelet station, burrito station, etc.

Made-to-order items
[Yes, for all stations]
How are ingredients available?
Table: Ingredient Info Availability

 
Top 8 Allergens
Full Ingredients

Top 8 allergens, online database
[Yes]
Full ingredients, online database
[Yes]
Top 8 allergens, a list is posted in the dining hall
[No]
Full ingredients, a list is posted in the dining hall
[No]
Top 8 allergens, available on request in the dining hall
[Yes]
Full ingredients, available on request in the dining hall
[Yes]
Additional Information

Full ingredients and allergens online but only serving size, calories and specified icons in dining hall.

Self-Serve Items

2. We provide access to ingredient information for self-serve* items. *Self-serve - Meals that are served buffet-style in a dining hall. These are typically high risk for cross-contact and are best avoided by diners with food allergies.

Self-Serve Items
[Yes, for all stations]
How are ingredients available?
Table: Ingredient Info Availability

 
Top 8 Allergens
Full Ingredients

Top 8 allergens, online database
[Yes]
Full ingredients, online database
[Yes]
Top 8 allergens, a list is posted in the dining hall
[No]
Full ingredients, a list is posted in the dining hall
[No]
Top 8 allergens, available on request in the dining hall
[Yes]
Full ingredients, available on request in the dining hall
[Yes]
Additional Information

Full ingredients and allergens online but only serving size, calories and specified icons in dining hall

Made-To-Order Areas

3. We have procedures in place to lower the risk of cross-contact in made-to-order areas.

Made-to-order areas
[Yes, in some stations]
Specific areas

Our True Balance station is the only area the has procedures in place to lower the risk of cross-contact. As part of our COVID procedures, we have drastically decreased our self-serve options in the dining hall and our associates do almost all the serving at MTO stations. When our associates serve students at MTO stations, cross-contact is drastically decreased.

Self-Serve Areas

4. We have procedures in place to lower the risk of cross-contact in self-serve areas.

Self-Serve Areas
[Not answered]
Pre-Order Meals

5. We have pre-order meals* available. *Pre-order meals - Custom meals that can be ordered in advance by a diner so they are ready for pick up at a specific time. Typically these can be ordered online or by phone/text.

Do students have access to pre-order meals free from their allergens?
[Not answered]
Allergy-Friendly Station

6. We have an allergy-friendly station*. *Allergy-friendly station - A food station where specific ingredients are banned, typically including many or all items in the Top 8 allergens and gluten.

Do students have access to an allergy-friendly station(s) that is free from specific allergens?
[Yes]
What is the station free from?
Peanut
Tree nut
Fish
Shellfish
Eggs
Wheat
Soy
Milk
Gluten
Additional Information

We have a dedicated allergen friendly station in our PIT dining hall. The station is called True Balance and does not serve any of the top 8 allergens. There are procedures in place to decrease cross-contact in all stages of food preparation starting with procurement, preparation and serving of the food off of this station. There is a dedicated storage area with dedicated ingredients, pans, utensils, and cleaning procedures. It offers 2 vegetables, a starch and a protein off of its main line every day. Additionally, it has an action station that changes every day which features items such as tacos, avocado toast, stir fry dishes, MTO pasta, grain bowls and more. Our True Balance station recently added a deli as well which serves MTO salads and sandwiches. We also encourage students at ANY station to ask the employee to use separate knife, cutting board, gloves, etc. to decrease cross contamination.

Dining Services Staff Member Trained?

7. We train dining services staff members.

Dining services staff trained?
[Yes, some staff]
Who?
Managers
Chefs
Registered dietitian
Hourly staff
How often?
At least once a year
Which course(s) are used?
Managers and Chefs do an LMS training through Aramark. The Registered Dietitian administers allergen training that she developed to hourly employees. We do not have student staff.
What topics are covered?

Registered Dietitian develops the training for our associates at True Balance. Those who don’t work at True Balance get an overview about allergies in their larger welcome back orientation.

 

Additional information

Employees in our main residential dining locations are trained on allergens. Other employees have a small introduction and know what the allergies are and the importance of decreasing cross-contact. They know what they are, the symptoms of an allergic reaction, anaphylaxis, what to do in an emergency, the icons that we use in the dining hall, importance of recipe adherence, importance of avoiding cross-contact and general hygiene, and information about our True Balance station in the PIT dining hall.

Registered Dietitian on Staff?

8. We have a registered dietitian* on staff. *Registered dietitian - Registered dietitians are food and nutrition experts who are often tasked with helping students with food allergies navigate the dining halls.

Do you have a registered dietitian on staff?
[Yes]
Campus Life & Disabilities
RAs Trained

9. We train our RA's.

RA’s trained
[Not answered]
Inclusive Resident Life Programs Including Food

10. We have inclusive resident life programs* including food. *Inclusive resident life programs - Programs in the resident halls often include food. Inclusive resident life programs will offer students with food allergies the opportunity to request safe food alternatives for events they attend in the dorms.

Inclusive resident life programs involving food?
[Yes]
How can students access safe foods for resident life programs?

Students can reach out to the Office of Residence Life and Housing at Wake Forest for accommodations and information regarding the program.

Accommodations for Roommate Assignments

11. We offer accommodations for roommate assignments. *Every accommodation request is evaluated on a case-by-case basis. A housing accommodation cannot be guaranteed prior to an individual evaluation.

Accommodations for roommate assignments
[No]
[No]
Does the housing office process requests?
Not Answered
Where can students get more information?
Disability Services Office Processes Food Allergy and Celiac Disease Accommodation Requests

12. Our disability office processes food allergy and celiac disease accommodation requests.

Disability services office processes food allergy and celiac disease accommodation requests
[Yes]
How can students submit an accommodations request?

Contact the Disability Services and they will assist with any paperwork that is needed.

Health Services

See what health services we offer >

What health services are offered?
Food allergy management care
Emergency Response
Stock, Undesignated Epinephrine Available for Emergency Response

13. We have stock, undesignated epinephrine* available for emergency response. *Stock, undesignated epinephrine - Epinephrine that is prescribed to a college or university rather than to a particular student. This epinephrine is kept on hand to use for any student that experiences anaphylaxis.

Stock, undesignated epinephrine for emergencies
[No]
Campus Emergency Responders Carry Epinephrine

14. Our campus emergency responders carry epinephrine.

Campus emergency responders carry epinephrine
[Not answered]
Who are the emergency responders?
On-campus emergency responders
City emergency responders
Emergency Response Policy

See what our emergency response policy allows for >

What does the policy allow for?
Staff is trained to recognize anaphylaxis and call emergency responders
Contact Info
Dining Services Staff Contact
Disability Staff Contact
Last updated on:
May 11, 2021
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