Case Western Reserve University

Verified
Dining Services
Made-to-order items
Made-to-order items
[Yes, for some stations]
How are ingredients available?
Table: Ingredient Info Availability
Top 8 allergens, online database
[No]
Full ingredients, online database
[No]
Top 8 allergens, a list is posted in the dining hall
[No]
Full ingredients, a list is posted in the dining hall
[No]
Top 8 allergens, available on request in the dining hall
[Yes]
Full ingredients, available on request in the dining hall
[Yes]

 
Top 8 Allergens
Full Ingredients

Other
All food is prepared in open kitchens that handle the major allergens; however, we take precautions to minimize accidental cross-contact.
Specific areas

At all stations in the cafe, guests may ask to speak with a chef or manager regarding food or ingredient information. The chef or manager will review the ingredients and preparation methods with individuals to allow them to make an informed decision. The main ingredients and allergen information for packaged food products can be found on the package labels. 

Additional Information

Our chefs are the best resource for real time information about products and ingredients used in a specific dish that day.

For our guests with celiac disease or other gluten intolerances, we offer menu items that have been prepared without gluten-containing ingredients. To identify these options, look for items labeled “↓g”. These menus items are prepared using ingredients that do not contain gluten and steps are taken to manage the risk of cross-contact, but are prepared in an open kitchen environment. Please note that our menu items are not guaranteed gluten-free, as defined by the FDA, because we prepare and handle products containing gluten in our kitchen. Please speak with a manager or chef for café specific questions.

1. We provide access to ingredient information for made-to-order* items. *Made-to-order - Meals that are prepared on request and to your specification in the dining hall. Examples include a sandwich station, omelet station, burrito station, etc.

Self-Serve Items
Self-Serve Items
[Yes, for all stations]
How are ingredients available?
Table: Ingredient Info Availability
Top 8 allergens, online database
[No]
Full ingredients, online database
[No]
Top 8 allergens, a list is posted in the dining hall
[No]
Full ingredients, a list is posted in the dining hall
[No]
Top 8 allergens, available on request in the dining hall
[Yes]
Full ingredients, available on request in the dining hall
[Yes]

 
Top 8 Allergens
Full Ingredients

Other
At all stations in the cafe, guests may ask to speak with a chef or manager regarding food or ingredient information. The chef or manager will review the ingredients and preparation methods with individuals to allow them to make an informed decision.
Additional Information

Our chefs are the best resource for real time information about products and ingredients used in a specific dish that day.

For our guests with celiac disease or other gluten intolerances, we offer menu items that have been prepared without gluten-containing ingredients. To identify these options, look for items labeled “↓g”. These menus items are prepared using ingredients that do not contain gluten and steps are taken to manage the risk of cross-contact, but are prepared in an open kitchen environment. Please note that our menu items are not guaranteed gluten-free, as defined by the FDA, because we prepare and handle products containing gluten in our kitchen. Please speak with a manager or chef for café specific questions.

2. We provide access to ingredient information for self-serve* items. *Self-serve - Meals that are served buffet-style in a dining hall. These are typically high risk for cross-contact and are best avoided by diners with food allergies.

Made-To-Order Areas
Made-to-order areas
[Yes, in all stations]
Specific areas

Asian-Style Stations: peanuts, tree nuts, fish, shellfish, wheat, and soy are often integral ingredients at this station.

Be cautious or avoid self-serve stations in any restaurant environment. Areas such as salad bars, condiment stations, and buffets where other diners serve themselves are high risk for cross-contact. To choose from these areas, ask the restaurant to serve you a portion directly from the kitchen.  

Additional information

While our culinary teams receive significant training about food allergens, please keep in mind that our dishes are prepared in open kitchens and the top eight most common allergens are present in all Bon Appétit cafés.

3. We have procedures in place to lower the risk of cross-contact in made-to-order areas.

Self-Serve Areas
Self-Serve Areas
[Yes, in all areas]
Specific areas

Bakery: high risk of cross-contact, since many items are made with the top 8 allergens and may not be individually packaged.

Salad Bars: with a wide variety of foods so close to one another, the risk of cross-contact is high.

Fried Foods: allergen residue is left behind in the fryer and fry oil from any foods cooked in the fryer including wheat, soy, egg, fish, and shellfish.

Additional Information

While our culinary teams receive significant training about food allergens, please keep in mind that our dishes are prepared in open kitchens and the top eight most common allergens are present in all Bon Appétit cafés.

4. We have procedures in place to lower the risk of cross-contact in self-serve areas.

Pre-Order Meals
Do students have access to pre-order meals free from their allergens?
[Yes]
Additional information

We are committed to working with all students to make reasonable accommodations to meet their dietary needs. Individuals should contact CWRU disability services to initiate the process. 

5. We have pre-order meals* available. *Pre-order meals - Custom meals that can be ordered in advance by a diner so they are ready for pick up at a specific time. Typically these can be ordered online or by phone/text.

Allergy-Friendly Station
Do students have access to an allergy-friendly station(s) that is free from specific allergens?
[Yes]
What is the station free from?
Peanut
Tree nut
Wheat
Gluten
Additional Information

Dining facilities are restricted from using all nut products (with the exception of coconut) in food preparation. Peanut butter is served during breakfast at the bread station. Students with peanut allergies can request individually packaged jelly and jam spreads to reduce accidental cross-contact in the self-serve area. 

Leutner Dining Commons avoiding gluten station offers menu items that are prepared without gluten-containing ingredients. Because items are prepared in an open kitchen that does handle gluten containing ingredients, we cannot guarantee these items meet the FDA's definition of "gluten-free."

6. We have an allergy-friendly station*. *Allergy-friendly station - A food station where specific ingredients are banned, typically including many or all items in the Top 8 allergens and gluten.

Dining Services Staff Member Trained?
Dining services staff trained?
[Yes, all staff]
Who?
Managers
Chefs
Registered dietitian
Clinary team
How often?
At least once a year
Which course(s) are used?
FARECheck Certified course
We developed our own food allergy training.
Additional information

All managers and chefs receive a FARE reviewed food allergy training annually, and hourly associates are trained two times per year. On-going training is provided in daily team meetings. 

7. We train dining services staff members.

Registered Dietitian on Staff?
Do you have a registered dietitian on staff?
[Yes]

8. We have a registered dietitian* on staff. *Registered dietitian - Registered dietitians are food and nutrition experts who are often tasked with helping students with food allergies navigate the dining halls.

Campus Life & Disabilities
RAs Trained
RA’s trained
[Not answered]

9. We train our RA's.

Inclusive Resident Life Programs Including Food
Inclusive resident life programs involving food?
[Not answered]

10. We have inclusive resident life programs* including food. *Inclusive resident life programs - Programs in the resident halls often include food. Inclusive resident life programs will offer students with food allergies the opportunity to request safe food alternatives for events they attend in the dorms.

Accommodations for Roommate Assignments
ROLLUP - Accommodations for roommate assignments
[Not answered]
Does the housing office process requests?
Not Answered
Where can students get more information?

11. We offer accommodations for roommate assignments. *Every accommodation request is evaluated on a case-by-case basis. A housing accommodation cannot be guaranteed prior to an individual evaluation.

Disability Services Office Processes Food Allergy and Celiac Disease Accommodation Requests
Disability services office processes food allergy and celiac disease accommodation requests
[Not answered]

12. Our disability office processes food allergy and celiac disease accommodation requests.

Emergency Response
Stock, Undesignated Epinephrine Available for Emergency Response
Stock, undesignated epinephrine for emergencies
[Not answered]

13. We have stock, undesignated epinephrine* available for emergency response. *Stock, undesignated epinephrine - Epinephrine that is prescribed to a college or university rather than to a particular student. This epinephrine is kept on hand to use for any student that experiences anaphylaxis.

Campus Emergency Responders Carry Epinephrine
Campus emergency responders carry epinephrine
[Not answered]

14. Our campus emergency responders carry epinephrine.

Contact Info
Dining Services Staff Contact
Disability Staff Contact
Last updated on:
October 19, 2021
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