Case Western Reserve University
VerifiedAt all stations in the cafe, guests may ask to speak with a chef or manager regarding food or ingredient information. The chef or manager will review the ingredients and preparation methods with individuals to allow them to make an informed decision. The main ingredients and allergen information for packaged food products can be found on the package labels.
Our chefs are the best resource for real time information about products and ingredients used in a specific dish that day.
For our guests with celiac disease or other gluten intolerances, we offer menu items that have been prepared without gluten-containing ingredients. To identify these options, look for items labeled “↓g”. These menus items are prepared using ingredients that do not contain gluten and steps are taken to manage the risk of cross-contact, but are prepared in an open kitchen environment. Please note that our menu items are not guaranteed gluten-free, as defined by the FDA, because we prepare and handle products containing gluten in our kitchen. Please speak with a manager or chef for café specific questions.
1. We provide access to ingredient information for made-to-order* items. *Made-to-order - Meals that are prepared on request and to your specification in the dining hall. Examples include a sandwich station, omelet station, burrito station, etc.
Our chefs are the best resource for real time information about products and ingredients used in a specific dish that day.
For our guests with celiac disease or other gluten intolerances, we offer menu items that have been prepared without gluten-containing ingredients. To identify these options, look for items labeled “↓g”. These menus items are prepared using ingredients that do not contain gluten and steps are taken to manage the risk of cross-contact, but are prepared in an open kitchen environment. Please note that our menu items are not guaranteed gluten-free, as defined by the FDA, because we prepare and handle products containing gluten in our kitchen. Please speak with a manager or chef for café specific questions.
2. We provide access to ingredient information for self-serve* items. *Self-serve - Meals that are served buffet-style in a dining hall. These are typically high risk for cross-contact and are best avoided by diners with food allergies.
Asian-Style Stations: peanuts, tree nuts, fish, shellfish, wheat, and soy are often integral ingredients at this station.
Be cautious or avoid self-serve stations in any restaurant environment. Areas such as salad bars, condiment stations, and buffets where other diners serve themselves are high risk for cross-contact. To choose from these areas, ask the restaurant to serve you a portion directly from the kitchen.
While our culinary teams receive significant training about food allergens, please keep in mind that our dishes are prepared in open kitchens and the top eight most common allergens are present in all Bon Appétit cafés.
3. We have procedures in place to lower the risk of cross-contact in made-to-order areas.
Bakery: high risk of cross-contact, since many items are made with the top 8 allergens and may not be individually packaged.
Salad Bars: with a wide variety of foods so close to one another, the risk of cross-contact is high.
Fried Foods: allergen residue is left behind in the fryer and fry oil from any foods cooked in the fryer including wheat, soy, egg, fish, and shellfish.
While our culinary teams receive significant training about food allergens, please keep in mind that our dishes are prepared in open kitchens and the top eight most common allergens are present in all Bon Appétit cafés.
4. We have procedures in place to lower the risk of cross-contact in self-serve areas.
We are committed to working with all students to make reasonable accommodations to meet their dietary needs. Individuals should contact CWRU disability services to initiate the process.
5. We have pre-order meals* available. *Pre-order meals - Custom meals that can be ordered in advance by a diner so they are ready for pick up at a specific time. Typically these can be ordered online or by phone/text.
Dining facilities are restricted from using all nut products (with the exception of coconut) in food preparation. Peanut butter is served during breakfast at the bread station. Students with peanut allergies can request individually packaged jelly and jam spreads to reduce accidental cross-contact in the self-serve area.
Leutner Dining Commons avoiding gluten station offers menu items that are prepared without gluten-containing ingredients. Because items are prepared in an open kitchen that does handle gluten containing ingredients, we cannot guarantee these items meet the FDA's definition of "gluten-free."
6. We have an allergy-friendly station*. *Allergy-friendly station - A food station where specific ingredients are banned, typically including many or all items in the Top 8 allergens and gluten.
All managers and chefs receive a FARE reviewed food allergy training annually, and hourly associates are trained two times per year. On-going training is provided in daily team meetings.
7. We train dining services staff members.
8. We have a registered dietitian* on staff. *Registered dietitian - Registered dietitians are food and nutrition experts who are often tasked with helping students with food allergies navigate the dining halls.
9. We train our RA's.
10. We have inclusive resident life programs* including food. *Inclusive resident life programs - Programs in the resident halls often include food. Inclusive resident life programs will offer students with food allergies the opportunity to request safe food alternatives for events they attend in the dorms.
11. We offer accommodations for roommate assignments. *Every accommodation request is evaluated on a case-by-case basis. A housing accommodation cannot be guaranteed prior to an individual evaluation.
12. Our disability office processes food allergy and celiac disease accommodation requests.
13. We have stock, undesignated epinephrine* available for emergency response. *Stock, undesignated epinephrine - Epinephrine that is prescribed to a college or university rather than to a particular student. This epinephrine is kept on hand to use for any student that experiences anaphylaxis.
14. Our campus emergency responders carry epinephrine.