Franklin and Marshall College

Dining Services
Made-to-order items

1. We provide access to ingredient information for made-to-order* items. *Made-to-order - Meals that are prepared on request and to your specification in the dining hall. Examples include a sandwich station, omelet station, burrito station, etc.

Made-to-order items
[Yes, for all stations]
How are ingredients available?
Table: Ingredient Info Availability

 
Top 8 Allergens
Full Ingredients

Top 8 allergens, online database
[Not answered]
Full ingredients, online database
[Not answered]
Top 8 allergens, a list is posted in the dining hall
[Yes]
Full ingredients, a list is posted in the dining hall
[Yes]
Top 8 allergens, available on request in the dining hall
[Yes]
Full ingredients, available on request in the dining hall
[Yes]
Additional Information

We encourage open communication between our students and dining team.  Students can request ingredient information from our servers and culinary team when placing an order.  

Self-Serve Items

2. We provide access to ingredient information for self-serve* items. *Self-serve - Meals that are served buffet-style in a dining hall. These are typically high risk for cross-contact and are best avoided by diners with food allergies.

Self-Serve Items
[Yes, for all stations]
How are ingredients available?
Table: Ingredient Info Availability

 
Top 8 Allergens
Full Ingredients

Top 8 allergens, online database
[Not answered]
Full ingredients, online database
[Not answered]
Top 8 allergens, a list is posted in the dining hall
[Not answered]
Full ingredients, a list is posted in the dining hall
[Not answered]
Top 8 allergens, available on request in the dining hall
[Yes]
Full ingredients, available on request in the dining hall
[Not answered]
Additional Information

If a student is uncomfortable with the self-serve process, they can request foods from our back-up supplies that have not been in circulation.  This is particularly helpful for salad bar options.  

Made-To-Order Areas

3. We have procedures in place to lower the risk of cross-contact in made-to-order areas.

Made-to-order areas
[Yes, in all stations]
Additional information

Students can communicate their allergens to their server whether it is in resident dining or retail.  Our team should take precautions to follow procedures to minimize cross-contact, i.e. change gloves, wash hands, separate pans, getting foods from back-up supplies.  

In the retail area in Steinman Center, we have dedicated space and equipment to prepare foods free of gluten, i.e. quesadillas, burgers, French fries

Self-Serve Areas

4. We have procedures in place to lower the risk of cross-contact in self-serve areas.

Self-Serve Areas
[Yes, in all areas]
Pre-Order Meals

5. We have pre-order meals* available. *Pre-order meals - Custom meals that can be ordered in advance by a diner so they are ready for pick up at a specific time. Typically these can be ordered online or by phone/text.

Do students have access to pre-order meals free from their allergens?
[Yes]
Additional information

In resident dining, students can pre-order meals with our culinarians if is determined the student requires dining accommodations. 

Students can also pre-order meals in our retail settings by indicating their food allergies when placing an order via our mobile ordering app.

Allergy-Friendly Station

6. We have an allergy-friendly station*. *Allergy-friendly station - A food station where specific ingredients are banned, typically including many or all items in the Top 8 allergens and gluten.

Do students have access to an allergy-friendly station(s) that is free from specific allergens?
[Yes]
What is the station free from?
Peanut
Tree nut
Gluten
Additional Information

Currently, our primary resident dining hall, Restaurants at Ben Franklin (RBF), does not serve foods that contain tree nuts or peanuts.  Within RBF is a station called MyZone offering menu items free from gluten ingredients. 

Coming fall 2021: Sodexo Simple Servings in RBF.  This is our allergen free platform free from 7 of the top 8 allergens and gluten.  We serve fin-fish for added protein options.    

Dining Services Staff Member Trained?

7. We train dining services staff members.

Dining services staff trained?
[Yes, all staff]
How often?
At least once a year
Which course(s) are used?
AllerTrain courses by MenuTrinfo
We developed our own food allergy training.
What topics are covered?

Food allergy 101, campus emergency procedures, avoiding cross-contact in storage, prep and service, dining accommodation process. 

Additional information

All managers, supervisors, chefs, sous chefs and those working allergen-safe platforms carry a MenuTrinfo AllerTrainU certificate.  We run AllerTrainU annually for any manager who needs the certificate and any employee can attend the class.  

We offer Food Allergy 101 annually at our employee opening meeting for all employees. 

We provide ongoing food allergy training as needed throughout the year.   

Registered Dietitian on Staff?

8. We have a registered dietitian* on staff. *Registered dietitian - Registered dietitians are food and nutrition experts who are often tasked with helping students with food allergies navigate the dining halls.

Do you have a registered dietitian on staff?
[Yes]
Campus Life & Disabilities
RAs Trained

9. We train our RA's.

RA’s trained
[No]
Inclusive Resident Life Programs Including Food

10. We have inclusive resident life programs* including food. *Inclusive resident life programs - Programs in the resident halls often include food. Inclusive resident life programs will offer students with food allergies the opportunity to request safe food alternatives for events they attend in the dorms.

Inclusive resident life programs involving food?
[Yes]
How can students access safe foods for resident life programs?

Residential Life staff, Deans, Dons, and student house leaders, are sensitive to the needs of their diverse student members and routinely include questions about food allergies when surveying students about event planning. In addition, general events will routinely include allergy-sensitive food options such as nut or gluten-free.  In addition, during residential life training, student staff are informed to consider food allergies when planning programs.  

Additional information

 

 

Accommodations for Roommate Assignments

11. We offer accommodations for roommate assignments. *Every accommodation request is evaluated on a case-by-case basis. A housing accommodation cannot be guaranteed prior to an individual evaluation.

Accommodations for roommate assignments
[Yes]
[Yes]
How does the school provide accommodations?
Trying to match students with food allergies for room assignments upon request
Facilitating roommate agreements involving food allergies upon request
Working with students to change roommate assignments if it becomes necessary
Does the housing office process requests?
No, another office on campus processes these requests (please specify)
Office of Student Accessibility Services
Where can students get more information?
Kelly McAllister
Lori Foust - Housing Office
717-358-3989
Disability Services Office Processes Food Allergy and Celiac Disease Accommodation Requests

12. Our disability office processes food allergy and celiac disease accommodation requests.

Disability services office processes food allergy and celiac disease accommodation requests
[Yes]
Other departments a student should contact?

NO

How can students submit an accommodations request?

By completing an intake form located on the web site

Additional Information

This office partners with students to determine which accommodations would be most beneficial for them. We strongly encourage an on-going collaborative relationship so we can help to meet students' needs throughout their time at F&M.

Health Services

See what health services we offer >

What health services are offered?
Prescriptions for epinephrine
Allergy testing and diagnosis
Seasonal allergy shots
* Serum panel allergy testing but not skin testing
* During non-COVID times we administer allergy shots prescribed and formulated by outside allergists
Emergency Response
Stock, Undesignated Epinephrine Available for Emergency Response

13. We have stock, undesignated epinephrine* available for emergency response. *Stock, undesignated epinephrine - Epinephrine that is prescribed to a college or university rather than to a particular student. This epinephrine is kept on hand to use for any student that experiences anaphylaxis.

Stock, undesignated epinephrine for emergencies
[Yes]
Where?
The epinephrine is stocked in the EMS emergency vehicle and carried in responders tech bags
Campus Emergency Responders Carry Epinephrine

14. Our campus emergency responders carry epinephrine.

Campus emergency responders carry epinephrine
[Not answered]
Who are the emergency responders?
On-campus emergency responders
If transport to local ER is required, City EMS is called
Emergency Response Policy

See what our emergency response policy allows for >

What does the policy allow for?
On-campus emergency responders carry epinephrine for use in an emergency
Contact Info
Dining Services Staff Contact
Susan Hurd, RDN, LDN
(717) 358-4200
Disability Staff Contact
Dr Alison Hobbs
717-358-3989
Last updated on:
March 11, 2021

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