University of Pennsylvania

Verified
Dining Services
Made-to-order items
Made-to-order items
[Yes, for all stations]
How are ingredients available?
Table: Ingredient Info Availability
Top 8 allergens, online database
[Yes]
Full ingredients, online database
[Yes]
Top 8 allergens, a list is posted in the dining hall
[Yes]
Full ingredients, a list is posted in the dining hall
[No]
Top 8 allergens, available on request in the dining hall
[Yes]
Full ingredients, available on request in the dining hall
[Yes]
 
Top 8 Allergens
Full Ingredients
Additional Information

Penn Dining communicates about the nine (9) major food allergens and gluten through quick reference icons. Icons are found on daily cafe signage as well as online menus. 

Online menus list all whole and sub-ingredients of house-made menu items. We cook from scratch using whole, seasonal ingredients, so this strategy covers most menu items fully. Purchased sub-ingredient information (ex. tamari) will not be listed online. This information will always be available within our cafe upon request. This allows us to provide the most up-to-date information to our guests in real time. 

Guests can filter our online menus to exclude menu items that are labeled with any of the major 9 allergens or gluten.  

Penn Dining utilizes descriptive menu nomenclature. The name of the dish, or its restaurant-style description, references any cooking methods (such as frying) which may increase the risk for cross-contact. This provides students with much of the information they need while also letting them know when they may need to ask further questions. 

 

Online menus: https://university-of-pennsylvania.cafebonappetit.com/  

1. We provide access to ingredient information for made-to-order* items. *Made-to-order - Meals that are prepared on request and to your specification in the dining hall. Examples include a sandwich station, omelet station, burrito station, etc.
Self-Serve Items
Self-Serve Items
[Yes, for all stations]
How are ingredients available?
Table: Ingredient Info Availability
Top 8 allergens, online database
[Yes]
Full ingredients, online database
[Yes]
Top 8 allergens, a list is posted in the dining hall
[Yes]
Full ingredients, a list is posted in the dining hall
[No]
Top 8 allergens, available on request in the dining hall
[Yes]
Full ingredients, available on request in the dining hall
[Yes]
 
Top 8 Allergens
Full Ingredients
Additional Information

Penn Dining communicates about the nine (9) major food allergens and gluten through quick reference icons. Icons are found on daily cafe signage as well as online menus. 

Online menus list all whole and sub-ingredients of house-made menu items. We cook from scratch using whole, seasonal ingredients, so this strategy covers most menu items fully. Purchased sub-ingredient information (ex. tamari) will not be listed online. This information will always be available within our cafe upon request. This allows us to provide the most up-to-date information to our guests in real time. 

Guests can filter our online menus to exclude menu items that are labeled with any of the major 9 allergens or gluten.  

Penn Dining utilizes descriptive menu nomenclature. The name of the dish, or its restaurant-style description, references any cooking methods (such as frying) which may increase the risk for cross-contact. This provides students with much of the information they need while also letting them know when they may need to ask further questions. 

 

Online menus: https://university-of-pennsylvania.cafebonappetit.com/ 

2. We provide access to ingredient information for self-serve* items. *Self-serve - Meals that are served buffet-style in a dining hall. These are typically high risk for cross-contact and are best avoided by diners with food allergies.
Made-To-Order Areas
Made-to-order areas
[Yes, in all stations]
Additional information

Menu items are prepared in an open kitchen that handles all major food allergens and gluten. Minimizing cross-contact is a priority in our kitchens, but some things for guests to consider include: 

  • Make selections from served stations. 

  • If eating from a self-serve area, talk to a manager for the best options to avoid cross-contact. Self-serve areas put guests at substantial risk of cross-contact from other guests. 

  • In either service style (served or self-serve), guests may ask a manager for a portion from a batch of food that has not been out on the service line. 

  • Guests may ask dining employees to change their gloves and to use a new utensil and fresh pan at made-to-order stations. 

  • Penn Dining encourages guests with food allergies or celiac disease to avoid eating deep-fried foods unless it is served at the SimplyOASIS station. Fryer oil may be used for multiple types of foods; this can lead to cross-contact with foods previously cooked in the fryer.  

 

SimplyOASIS stations are available at 1920 Commons and Hill House. Enhanced protocols to avoid cross-contact are followed at the SimplyOASIS stations. SimplyOASIS menu items are prepared in separate, dedicated areas and utilize dedicated cooking equipment. All cooks who prepare food for this station are required to pass a SimplyOASIS certification before working at the station. 

 

3. We have procedures in place to lower the risk of cross-contact in made-to-order areas.
Self-Serve Areas
Self-Serve Areas
[Yes, in all areas]
Additional Information

Menu items are prepared in an open kitchen that handles all major food allergens and gluten, and self-serve areas put guests at substantial risk of cross-contact from other guests. It is recommended that guests who would like to eat from self-serve areas speak with a manager for the best options to avoid cross-contact. Managers are able to serve guests from a batch of food that has not been out on the service line. 

4. We have procedures in place to lower the risk of cross-contact in self-serve areas.
Pre-Order Meals
Do students have access to pre-order meals free from their allergens?
[Yes]
Additional information

We are committed to working with all students to make reasonable accommodations to meet their dietary needs. Penn Dining works closely with Disability Services at the Weingarten Center on dining accommodations.  

We understand that our students with special dietary needs, albeit food allergies, celiac disease, lactose intolerance, and many other medically necessary diets simply want a safe place to make food choices, quickly. To have readily available options that meet our guests’ needs, we offer SimplyOASIS. The SimplyOASIS station features meals that celebrate fresh and simple single ingredients while avoiding the major 9 allergens and gluten.  

The SimplyOASIS station serves very specific and flavorful recipes built upon singular ingredients that are typically safe for food-allergic people. The SimplyOASIS station is a convenient choice for those with allergies to any of the major 9 food allergens and those avoiding gluten. 

5. We have pre-order meals* available. *Pre-order meals - Custom meals that can be ordered in advance by a diner so they are ready for pick up at a specific time. Typically these can be ordered online or by phone/text.
Allergy-Friendly Station
Do students have access to an allergy-friendly station(s) that is free from specific allergens?
[Yes]
What is the station free from?
Peanut
Tree nut
Fish
Shellfish
Eggs
Wheat
Soy
Milk
Gluten
Sesame
Additional Information

 

We understand that our students with special dietary needs, albeit food allergies, celiac disease, lactose intolerance, and many other medically necessary diets simply want a safe place to make food choices, quickly. To have readily available options that meet our guests’ needs, we offer SimplyOASIS. The SimplyOASIS station features meals that celebrate fresh and simple single ingredients while avoiding the major 9 allergens and gluten.  

SimplyOASIS stations are available at 1920 Commons and Hill House. Enhanced protocols to avoid cross-contact are followed at SimplyOASIS stations. SimplyOASIS menu items are prepared in separate, dedicated areas and utilize dedicated cooking equipment. All cooks who prepare food for this station are required to pass a SimplyOASIS certification before working at the station. 

In residential dining locations, we do not use peanuts or tree nuts, but do include coconut, as ingredients in the preparation of menu items. Individually sealed packets of peanut butter and packaged almond milks may be found within residential dining for individual guest use. These items are kept in their original container and are not used in the preparation of any menu item. 

Products may change without our knowledge, and we cannot guarantee these allergens have not

6. We have an allergy-friendly station*. *Allergy-friendly station - A food station where specific ingredients are banned, typically including many or all items in the Top 8 allergens and gluten.
Dining Services Staff Member Trained?
Dining services staff trained?
[Yes, all staff]
How often?
At least once a year
All managers and chefs complete the manager-level FARE certified training annually even if the location is not fully FAREcheck certified. All hourly staff, including new hires, receive formal food allergen awareness training twice annually.
Which course(s) are used?
FARECheck Certified course
We developed our own food allergy training.
Additional information

Special dietary needs awareness and cross-contact minimization training are key components to our approach.  

All managers are required to complete in-depth FARE-approved food allergy and celiac disease training annually and pass an exam. 

Our hourly staff are required to complete annual food allergy awareness training led by our Wellness Team of Registered Dietitian Nutritionists.  

Additionally, we retrain employees utilizing a continuous education approach. Weekly food allergy “10@10s” (pre-service education) are given by our managers to our hourly staff in residential dining. At Houston Market, a Registered Dietitian Nutritionist from the Wellness Team presents a 10@10 training to our hourly staff members bi-weekly at pre-service meetings.  

Cooks are required to pass an annual SimplyOASIS certification in order to work at the station.  

 

7. We train dining services staff members.
Registered Dietitian on Staff?
Do you have a registered dietitian on staff?
[Yes]
8. We have a registered dietitian* on staff. *Registered dietitian - Registered dietitians are food and nutrition experts who are often tasked with helping students with food allergies navigate the dining halls.
Campus Life & Disabilities
RAs Trained
RA’s trained
[Yes]
What training?
University-developed training
What topics are covered?

RAs are trained about resources available to students who have special medical needs, such as food allergies, and to make appropriate referrals. 

9. We train our RA's.
Inclusive Resident Life Programs Including Food
Inclusive resident life programs involving food?
[Yes]
10. We have inclusive resident life programs* including food. *Inclusive resident life programs - Programs in the resident halls often include food. Inclusive resident life programs will offer students with food allergies the opportunity to request safe food alternatives for events they attend in the dorms.
Accommodations for Roommate Assignments
ROLLUP - Accommodations for roommate assignments
 
Does the housing office process requests?
No, another office on campus processes these requests (please specify)
Disability Services
Where can students get more information?
Additional information

Disabilities Services and Residential Services work closely together to review requests and identify appropriate and available housing. Utilizing the information provided on the Housing Accommodation Request Form and documentation provided by the medical provider, a determination will be made on whether and the extent to which accommodation can be provided. Diagnosis alone does not automatically qualify a student for the specific type of accommodations requested on the housing application. Depending on room availability, Residential Services will provide reasonable accommodation, but cannot guarantee that your room preferences will be met beyond those required by the approved need.

11. We offer accommodations for roommate assignments. *Every accommodation request is evaluated on a case-by-case basis. A housing accommodation cannot be guaranteed prior to an individual evaluation.
Disability Services Office Processes Food Allergy and Celiac Disease Accommodation Requests
Disability services office processes food allergy and celiac disease accommodation requests
[Yes]
Other departments a student should contact?

If making a dining request, please also contact Penn Dining.

If making a housing request, please also contact Residential Services.

How can students submit an accommodations request?

Please follow the instructions on the Getting Started webpage for the MyWeingartenCenter Student Portal to submit your request through that portal.

Additional Information

The Weingarten Center provides services for students who self-identify with a disability in order to ensure equal access to all University programs, activities, and services. The process begins when a student requests an accommodation, provides documentation of their condition, and meets with a Disability Specialist. Students who receive accommodations work with the Disability Services staff to coordinate their academic accommodations as well as accessible housing, dining, communication, and technology. Through ongoing collaboration with the Weingarten Center, students learn to identify and utilize individualized accommodations and strategies that support their full participation in university life.  

12. Our disability office processes food allergy and celiac disease accommodation requests.
Emergency Response
Stock, Undesignated Epinephrine Available for Emergency Response
Stock, undesignated epinephrine for emergencies
[No]
Additional information

Epinephrine is not stocked in the dining cafe. If you have been prescribed an epinephrine auto injector, you should carry it with you at all times. Please know that Penn Dining cannot store personal medications on behalf of students and guests.

13. We have stock, undesignated epinephrine* available for emergency response. *Stock, undesignated epinephrine - Epinephrine that is prescribed to a college or university rather than to a particular student. This epinephrine is kept on hand to use for any student that experiences anaphylaxis.
Campus Emergency Responders Carry Epinephrine
Campus emergency responders carry epinephrine
[No]
Who are the emergency responders?
On-campus emergency responders
City emergency responders
14. Our campus emergency responders carry epinephrine.
Emergency Response Policy
What does the policy allow for?
Staff is trained to recognize anaphylaxis and call emergency responders
See what our emergency response policy allows for >
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