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York College of Pennsylvania

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Dining Services
Made-to-order items
Made-to-order items
[Yes, for some stations]
How are ingredients available?
Table: Ingredient Info Availability
Top 9 allergens, online database
[Yes]
Full ingredients, online database
[Not answered]
Top 9 allergens, a list is posted in the dining hall
[Yes]
Full ingredients, a list is posted in the dining hall
[No]
Top 9 allergens, available on request in the dining hall
[Yes]
Full ingredients, available on request in the dining hall
[Yes]
 
Top 9 Allergens
Full Ingredients
Specific areas

We encourage open communication between our students and dining team.  Students can request ingredient information from our servers and culinary team.  

Additional Information

Our website and app display ingredients for all menu items. Students with food allergies or Celiac Disease are encouraged to speak with the ingredient expert (manager or chef) for verification. We can provide ingredient, recipe, and preparation information upon request to help students make informed decisions. 

1. We provide access to ingredient information for made-to-order* items. *Made-to-order - Meals that are prepared on request and to your specification in the dining hall. Examples include a sandwich station, omelet station, burrito station, etc.
Self-Serve Items
Self-Serve Items
[Yes, for some stations]
How are ingredients available?
Table: Ingredient Info Availability
Top 9 allergens, online database
[Yes]
Full ingredients, online database
[Not answered]
Top 9 allergens, a list is posted in the dining hall
[No]
Full ingredients, a list is posted in the dining hall
[No]
Top 9 allergens, available on request in the dining hall
[Yes]
Full ingredients, available on request in the dining hall
[Yes]
 
Top 9 Allergens
Full Ingredients
Other
Ingredients are available upon request in the dining hall and through the app.
Additional Information

Our website and app display ingredients for all menu items. Students with food allergies or Celiac Disease are encouraged to speak with the ingredient expert (manager or chef) for verification. We can provide ingredient, recipe, and preparation information upon request to help students make informed decisions. 

2. We provide access to ingredient information for self-serve* items. *Self-serve - Meals that are served buffet-style in a dining hall. These are typically high risk for cross-contact and are best avoided by diners with food allergies.
Made-To-Order Areas
Made-to-order areas
[Yes, in some stations]
Specific areas

Students can communicate their allergens to their server.  Our team should take precautions to follow procedures to minimize cross-contract, i.e. change gloves, wash hands, separate pans, getting foods from back-up supplies.

Additional information

Team members are trained to take precautions in order to minimize the risk of cross contact in made-to-order areas.

This includes proper handwashing, changing gloves and aprons, as well as cleaning and sanitation procedures.

3. We have procedures in place to lower the risk of cross-contact in made-to-order areas.
Self-Serve Areas
Self-Serve Areas
[Yes, in some areas]
Specific areas

In resident dining, students can pre-order meals with our culinarians if it is determined that the student requires dining accommodations.

If a student is uncomfortable with the self-serve process, they can request foods from our back-up supplies that have not been in circulation.  This is particularly helpful for salad bar options.  Staff is trained to minimize cross-contact with allergens, i.e. change gloves, wash hands, separate utensils, food from back up supply, etc.

Additional Information

Team members are trained to take precautions in order to minimize the risk of cross contact in self-serve areas.

This includes proper handwashing, changing gloves and aprons, as well as cleaning and sanitation procedures.

Serving utensils are changed out every 30 minutes, and serving lines are sanitized throughout service.

Students are also prompted to take a clean plate each time they visit the serving line. 

Additionally, our chefs batch cook. This means that there are untouched batches of food ready for students that have a concern. And, separate food preparation can be available upon request.

4. We have procedures in place to lower the risk of cross-contact in self-serve areas.
Pre-Order Meals
Do students have access to pre-order meals free from their allergens?
[Yes]
Additional information

Students can call in to the kitchen at 717.815.6619 and request a dish made ahead of time that is free from sauces, drizzles, toppings, etc. 

Students can also call the same number, or email dining@ycp.edu to set up a meeting with our team to discuss their food allergies and design a plan specifically for them.

5. We have pre-order meals* available. *Pre-order meals - Custom meals that can be ordered in advance by a diner so they are ready for pick up at a specific time. Typically these can be ordered online or by phone/text.
Allergy-Friendly Station
Do students have access to an allergy-friendly station(s) that is free from specific allergens?
[Yes]
What is the station free from?
Peanut
Tree nut
Shellfish
Eggs
Wheat
Soy
Milk
Gluten
sesame
Additional Information

We offer Sodexo's Simple Servings platform in Johnson resident dining hall.  This station is tightly controlled for allergens and the menu items offered are made without egg, milk, soy, wheat, tree nuts, peanuts, shellfish and gluten. Simple servings offers fin-fish for added protein options.  We offer a variety of simply prepared menu items.

6. We have an allergy-friendly station*. *Allergy-friendly station - A food station where specific ingredients are banned, typically including many or all items in the Top 8 allergens and gluten.
Dining Services Staff Member Trained?
Dining services staff trained?
[Yes, all staff]
Who?
Managers
Chefs
Registered dietitian
Hourly staff
Student staff
How often?
When hired
Upon hire, and at least once per year. Ongoing training through team huddles.
Which course(s) are used?
AllerTrain courses by MenuTrinfo
ServSafe Allergen by National Restaurant Association
We developed our own food allergy training.
Sodexo's Food Allergy 101 for Simple Servings. Staff are trained on-hire and regularly through team huddles. New employees are provided food allergy 101 training upon hired and then offered ongoing allergen training.
What topics are covered?

- Understanding food allergies

- Top allergens

- Allergic reaction signs and symptoms

- Food allergy emergencies

- Celiac Disease & gluten intolerance

- Mitigating risk for cross contact

Additional information

- Understanding food allergies

- Top allergens

- Allergic reaction signs and symptoms

- Food allergy emergencies

- Celiac Disease & gluten intolerance

- Mitigating risk for cross contact

- How to speak with a student when they approach you with an allergy concern

7. We train dining services staff members.
Registered Dietitian on Staff?
Do you have a registered dietitian on staff?
[Yes]
8. We have a registered dietitian* on staff. *Registered dietitian - Registered dietitians are food and nutrition experts who are often tasked with helping students with food allergies navigate the dining halls.
Campus Life & Disabilities
RAs Trained
RA’s trained
[No]
9. We train our RA's.
Inclusive Residence Life Programs Including Food
Inclusive residence life programs involving food?
[Yes]
How can students access safe foods for residence life programs?

Residence Life programming food is ordered through our catering department. When an order is placed, there is a textbox that can be filled out by the person placing the order. This is where special requests can be made, or notes can be written to let Dining Services know about a guest with an allergy. We will handle of each these on a case by case basis.

10. We have inclusive residence life programs* including food. *Inclusive residence life programs - Programs in the resident halls often include food. Inclusive residence life programs will offer students with food allergies the opportunity to request safe food alternatives for events they attend in the dorms.
Accommodations for Roommate Assignments
ROLLUP - Accommodations for roommate assignments
[Not answered]
How does the school provide accommodations?
Trying to match students with food allergies for room assignments upon request
Facilitating roommate agreements involving food allergies upon request
Working with students to change roommate assignments if it becomes necessary
Does the housing office process requests?
No, another office on campus processes these requests (please specify)
Student Accessibility Services
Where can students get more information?
Residence Life
717.815.1281
residencelife@ycp.edu
https://www.ycp.edu/about-us/offices-and-departments/residence-life-and-housing/
11. We offer accommodations for roommate assignments. *Every accommodation request is evaluated on a case-by-case basis. A housing accommodation cannot be guaranteed prior to an individual evaluation.
Disability Services Office Processes Food Allergy and Celiac Disease Accommodation Requests
Disability services office processes food allergy and celiac disease accommodation requests
[Yes]
Other departments a student should contact?

Residence Life - residencelife@ycp.edu 717.815.1281

Office of Student Diversity and Inclusion - sdi@ycp.edu 717.815.1916

Admissions - admissions@ycp.edu 717.849.1600

Campus Safety - campussafety@ycp.edu - 717.815.1403

Counseling Services - counselingservices@ycp.edu - 717.815.6437

Health Services - healthcenter@ycp.edu - 717.849.1615

How can students submit an accommodations request?

Submit an accommodations request here: https://york.accessiblelearning.com/s-YCP/

12. Our disability office processes food allergy and celiac disease accommodation requests.
Health Services
What health services are offered?
Please contact Health Services for this information: healthcenter@ycp.edu
See what health services we offer >
Emergency Response
Stock, Undesignated Epinephrine Available for Emergency Response
Stock, undesignated epinephrine for emergencies
[Not answered]
Additional information

Please contact Health Services for this information: healthcenter@ycp.edu

13. We have stock, undesignated epinephrine* available for emergency response. *Stock, undesignated epinephrine - Epinephrine that is prescribed to a college or university rather than to a particular student. This epinephrine is kept on hand to use for any student that experiences anaphylaxis.
Campus Emergency Responders Carry Epinephrine
Campus emergency responders carry epinephrine
[Not answered]
Who are the emergency responders?
On-campus emergency responders
City emergency responders
14. Our campus emergency responders carry epinephrine.
Emergency Response Policy
Additional Information

Please contact Health Services for this information: healthcenter@ycp.edu or Campus Safety: campussafety@ycp.edu

See what our emergency response policy allows for >
Contact Info
Dining Services Staff Contact
Lin Roberts MS RDN LDN
Ryan.Hoopert@sodexo.com
melinda.roberts@sodexo.com
717-815-6624
http://ycp.sodexomyway.site/en-us/
Disability Staff Contact
Student Accessibility Services
717.815.1717
sas@ycp.edu
https://www.ycp.edu/about-us/…
Last Updated on:
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