Trevecca Nazarene University

Verified
Dining Services
Made-to-order items
Made-to-order items
[Yes, for all stations]
How are ingredients available?
Table: Ingredient Info Availability
Top 9 allergens, online database
[Yes]
Full ingredients, online database
[No]
Top 9 allergens, a list is posted in the dining hall
[Yes]
Full ingredients, a list is posted in the dining hall
[No]
Top 9 allergens, available on request in the dining hall
[Yes]
Full ingredients, available on request in the dining hall
[Yes]
 
Top 9 Allergens
Full Ingredients
Additional Information

Allergen and nutrition information is available via the dining website https://trevecca.sodexomyway.com. The Everyday app by Sodexo has full ingredient lists for menu items. All dining hall stations have signage identifying the top nine allergens.

Specific areas 

Made-to-order options in the Apple Dining Hall include Stacked Deli, Sizzle Grill, Showcase Action Table.  

Retail made to order is available at the HUB, We Proudly Serve, and 1901 Coffee.  All stations have ingredient information available upon request. 

Students may ask a Dining Manager, Registered Dietitian, and/or Executive Chef for full ingredients lists or product labels at any time. Please state your known allergies when requesting for ingredient/product lists.

1. We provide access to ingredient information for made-to-order* items. *Made-to-order - Meals that are prepared on request and to your specification in the dining hall. Examples include a sandwich station, omelet station, burrito station, etc.
Self-Serve Items
Self-Serve Items
[Yes, for all stations]
How are ingredients available?
Table: Ingredient Info Availability
Top 9 allergens, online database
[Yes]
Full ingredients, online database
[No]
Top 9 allergens, a list is posted in the dining hall
[Yes]
Full ingredients, a list is posted in the dining hall
[No]
Top 9 allergens, available on request in the dining hall
[Yes]
Full ingredients, available on request in the dining hall
[Yes]
 
Top 9 Allergens
Full Ingredients
Additional Information

If you have a food allergy, please speak to the Dining manager, Registered Dietitian, or Executive Chef and ask for items from the backup supply for appropriate food items. Please state your known allergies when requesting for ingredient lists or back up ingredients.

 

In resident dining (Apple Dining Hall), self-serve areas include the Mix salad bar, Bliss dessert bar, Sip beverages, bread counter, cereal, and Spoonful soup station. Ingredient information for these items is available upon request. The top 9 allergens are listed on identifier cards at point of service. 

 Top 9 allergen information for self-serve items is also available via the dining website https://trevecca.sodexomyway.com and the Everyday App. 

Nutrition information is available for all self-serve items. The top 9 allergens and gluten are listed on either identifier cards or on digital screens. If students would like separate ingredients (not comingled with other ingredients), they can request them from the salad bar and deli counter.  Ingredient lists and nutritional information are also available on our menu app, available at Everyday.Sodexo.com

2. We provide access to ingredient information for self-serve* items. *Self-serve - Meals that are served buffet-style in a dining hall. These are typically high risk for cross-contact and are best avoided by diners with food allergies.
Made-To-Order Areas
Made-to-order areas
[Yes, in all stations]
Additional information

We run annual food allergy training for all employees which includes ways to minimize cross-contact.  We also run on-the-spot allergy training for each area so that employees in respective areas are familiar with measures to minimize cross-contact. Employees are monitored for compliance with cross-contact procedures. 
 
If a student mentions an allergy or intolerance, for example gluten, our policy is to use a clean pan/utensil for that student when preparing their meal. Also, we sanitize that meal prep area, pull ingredients from back up storage, wash hands and change gloves prior to food preparation. The employee is to hand the item directly to the student. 

3. We have procedures in place to lower the risk of cross-contact in made-to-order areas.
Self-Serve Areas
Self-Serve Areas
[Yes, in all areas]
Additional Information

Yes, we do have policies to limit cross-contact at self-serve areas. Separate tongs and utensils are also used for all self-service items. Students can request separate ingredients from our backup self-service items supply if they need a gluten-free sandwich or an egg-free salad, for example. If you have a food allergy, please speak to the Dining Manager, Registered Dietitian, or Executive Chef and ask for items from the backup self-service items supply.

4. We have procedures in place to lower the risk of cross-contact in self-serve areas.
Pre-Order Meals
Do students have access to pre-order meals free from their allergens?
[Yes]
Additional information

Specifying an allergy or dietary need on their order alerts our staff to take our cross-contact precautions (separate cooking pans, utensils, back up supply ingredients, sanitation & cleaning procedures, and new gloves). Trevecca Disability Services and dining work closely to determine medical accommodations, a pre-order of resident dining meals in Apple Dining Hall would be arranged between the student, the chef, and the dietitian on a case-by-case basis.  

Our Simple Servings station can safely serve students with the following allergies: gluten, wheat, soy, egg, milk, peanut, sesame, tree nut, and shellfish.  

Trevecca Dining Services by Sodexo locations are not considered free from any food allergen or gluten. While we take care to minimize cross-contact, from receiving to service, between allergen containing and allergen not-containing foods, we cannot totally eliminate exposure to food allergens and gluten

5. We have pre-order meals* available. *Pre-order meals - Custom meals that can be ordered in advance by a diner so they are ready for pick up at a specific time. Typically these can be ordered online or by phone/text.
Allergy-Friendly Station
Do students have access to an allergy-friendly station(s) that is free from specific allergens?
[Yes]
What is the station free from?
Peanut
Tree nut
Shellfish
Eggs
Wheat
Soy
Milk
Gluten
Sesame
Additional Information

We are pleased to offer Sodexo's award-winning Simple Servings station, an allergen and gluten friendly program, in Apple Dining Hall.  It is a self-contained front-of-house station whereby all food is prepared and served in front of the customer.  The Simple  Servings station is a separate and distinct area, with no cross-traffic in the station, further reducing cross-contact with allergens.  Simple Servings staff are required to take and pass the AllerTrainU food allergy course offered by MenuTrinfo.  

Dedicated purple utensils, pots and pans, cutting boards, knives, etc., are used to indicate allergen friendly. All Simple Servings menu items are prepared and stored in dedicated equipment and prep spaces. Note: separate equipment, storage areas, utensils and preparation areas minimize, but do not totally eliminate, the chances of gluten and allergens in our Simple Servings foods.  

6. We have an allergy-friendly station*. *Allergy-friendly station - A food station where specific ingredients are banned, typically including many or all items in the Top 8 allergens and gluten.
Dining Services Staff Member Trained?
Dining services staff trained?
[Yes, all staff]
How often?
At least once a year
Which course(s) are used?
AllerTrain courses by MenuTrinfo
ServSafe Allergen by National Restaurant Association
Sodexo developed food allergy training
Additional information

What topics are covered? 

Food allergy 101, anaphylaxis, avoiding cross contact, emergency procedures (general and college specific), college specific policies related to meal plan accommodations, Lesley & Rider Universities settlements, department specific protocols to minimize cross-contact. 

Our on-site registered dietitian conducts regular allergen training. She works with staff and managers to provide on-the-spot training for specific food prep and service areas. Our dietitian is also part of a Sodexo Universities food allergy dietitian task force to develop guidance for the university market in our company.

7. We train dining services staff members.
Registered Dietitian on Staff?
Do you have a registered dietitian on staff?
[Yes]
8. We have a registered dietitian* on staff. *Registered dietitian - Registered dietitians are food and nutrition experts who are often tasked with helping students with food allergies navigate the dining halls.
Campus Life & Disabilities
RAs Trained
RA’s trained
[No]
9. We train our RA's.
Inclusive Residence Life Programs Including Food
Inclusive residence life programs involving food?
[Not answered]
10. We have inclusive residence life programs* including food. *Inclusive residence life programs - Programs in the resident halls often include food. Inclusive residence life programs will offer students with food allergies the opportunity to request safe food alternatives for events they attend in the dorms.
Accommodations for Roommate Assignments
ROLLUP - Accommodations for roommate assignments
[Not answered]
How does the school provide accommodations?
Trying to match students with food allergies for room assignments upon request
Facilitating roommate agreements involving food allergies upon request
Working with students to change roommate assignments if it becomes necessary
Disability Services & Residence Life will work with individual students to make accommodations as able and appropriate.
Does the housing office process requests?
Not Answered
Where can students get more information?
11. We offer accommodations for roommate assignments. *Every accommodation request is evaluated on a case-by-case basis. A housing accommodation cannot be guaranteed prior to an individual evaluation.
Disability Services Office Processes Food Allergy and Celiac Disease Accommodation Requests
Disability services office processes food allergy and celiac disease accommodation requests
[Yes]
How can students submit an accommodations request?

For those who have special diet requirements due to medical reasons, A student should only contact the Associate Dean of Student Success and/or Coordinator at disabilityservices@trevecca.edu. 

A student that is interested in registering with Student Disability Services should first complete an intake form and then submit comprehensive documentation.  Once a student submits appropriate information, it will be reviewed, and the student will be contacted for an intake meeting to determine if accommodation is needed.  This process can take several weeks and students are encouraged to submit documentation as soon as they have committed as students, to begin the process promptly. 

Additional Information

The Center for Student Development at Trevecca 

The Center for Student Development focuses on the holistic experience of students, combining academic affairs and student services. Academic coaching services and tailored spiritual, academic, physical, and social advising and groups that allow students to work on their personal and professional life, such as academic success, personal growth, spiritual development, global engagement, and community involvement.

12. Our disability office processes food allergy and celiac disease accommodation requests.
Emergency Response
Stock, Undesignated Epinephrine Available for Emergency Response
Stock, undesignated epinephrine for emergencies
[No]
13. We have stock, undesignated epinephrine* available for emergency response. *Stock, undesignated epinephrine - Epinephrine that is prescribed to a college or university rather than to a particular student. This epinephrine is kept on hand to use for any student that experiences anaphylaxis.
Campus Emergency Responders Carry Epinephrine
Campus emergency responders carry epinephrine
[Yes]
Who are the emergency responders?
City emergency responders
County emergency responders
Additional information

State request for an allergic reaction requiring epinephrine from city/county emergency responders. On-campus security does not carry epinephrine. 

14. Our campus emergency responders carry epinephrine.
Emergency Response Policy
What does the policy allow for?
Staff is trained to recognize anaphylaxis and call emergency responders
Additional Information

In an emergency, please call 911 and have another person call Security (615-642-3523) to let Trevecca Security know 911 is being called and provide the location of the person who needs assistance.  Security will meet first responders at the front of campus and guide them to the location for the quickest response. If available, another security officer will come to the scene to assess and give assistance as they are trained to do.

See what our emergency response policy allows for >
Contact Info
Dining Services Staff Contact
Amanda Ceglarz MS, RD, LD
6155689212
Disability Staff Contact
Last Updated on:
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