University of Tennessee-Martin

Verified
Dining Services
Made-to-order items
Made-to-order items
[Yes, for all stations]
How are ingredients available?
Table: Ingredient Info Availability
Top 9 allergens, online database
[No]
Full ingredients, online database
[No]
Top 9 allergens, a list is posted in the dining hall
[Yes]
Full ingredients, a list is posted in the dining hall
[Not answered]
Top 9 allergens, available on request in the dining hall
[Yes]
Full ingredients, available on request in the dining hall
[Yes]
 
Top 9 Allergens
Full Ingredients
Additional Information

Other 

Allergen and nutrition information is available via the dining website https://utm.sodexomyway.com. The Everyday app by Sodexo has ingredient lists for menu items. 

Specific areas 

Made-to-order options in the Skyhawk Dining Hall include Stacked Deli, Sizzle Grill, Showcase Action Table, and Sprouts/Grown. Retail made to order is available at Chick Fil-A, Freshens, Mein Bowl, The Hanger, CraveTown. All stations have ingredient information available upon request.

1. We provide access to ingredient information for made-to-order* items. *Made-to-order - Meals that are prepared on request and to your specification in the dining hall. Examples include a sandwich station, omelet station, burrito station, etc.
Self-Serve Items
Self-Serve Items
[Yes, for all stations]
How are ingredients available?
Table: Ingredient Info Availability
Top 9 allergens, online database
[Yes]
Full ingredients, online database
[No]
Top 9 allergens, a list is posted in the dining hall
[Yes]
Full ingredients, a list is posted in the dining hall
[No]
Top 9 allergens, available on request in the dining hall
[Yes]
Full ingredients, available on request in the dining hall
[Yes]
 
Top 9 Allergens
Full Ingredients
Additional Information

In resident dining (Skyhawk Dining Hall), self-serve areas include the Mix salad bar, Bliss dessert bar, beverages, bread counter, cereal, and soup station, and Slices. Ingredient information for these items is available upon request. The top 9 allergens are listed on identifier cards at point of service and menu boards. 

 Top 9 allergen information for self-serve items is also available via the dining website https://utm.sodexomyway.com/en-us/ and the Everyday App. 

Nutrition information is available for all self-serve items. Top 9 allergens and gluten are listed on either identifier cards or on digital screens. If students would like separate ingredients (not comingled with other ingredients), they can request them from the salad bar and deli counter. Ingredient lists and nutritional information are also available on our menu app, available at Everyday.Sodexo.com. For students with allergies, please ask for a dining manager or chef. They will take the necessary steps to review ingredients, pull from our back-up supply to help prevent cross-contact and provide you with an appropriate food option.

2. We provide access to ingredient information for self-serve* items. *Self-serve - Meals that are served buffet-style in a dining hall. These are typically high risk for cross-contact and are best avoided by diners with food allergies.
Made-To-Order Areas
Made-to-order areas
[Yes, in all stations]
Additional information

We run annual food allergy training for all employees which includes ways to minimize cross-contact.  We also run on-the-spot allergy training for each area so that employees in respective areas are familiar with measures to minimize cross-contact. Employees are monitored for compliance with cross-contact procedures. 
 
If a student mentions an allergy or intolerance, for example gluten, our policy is to use a clean pan/utensil for that student when preparing their meal. Also, we sanitize that meal prep area, pull ingredients from back up storage, wash hands and change gloves prior to food preparation. The employee is to hand the item directly to the student.

3. We have procedures in place to lower the risk of cross-contact in made-to-order areas.
Self-Serve Areas
Self-Serve Areas
[Yes, in all areas]
Additional Information

Yes, we do have policies to limit cross-contact at self-serve areas. Separate tongs and utensils are also used for all self-service items. Students can request separate ingredients from our backup self-service items supply if they need a gluten-free sandwich or an egg-free salad, for example.  

For students with allergies, please ask for a dining manager or chef. They will take the necessary steps to review ingredients, reduce the risk of cross-contact and provide you with an appropriate food option.

4. We have procedures in place to lower the risk of cross-contact in self-serve areas.
Pre-Order Meals
Do students have access to pre-order meals free from their allergens?
[Yes]
Additional information

Specifying an allergy or dietary need on their order alerts our staff to take our cross-contact precautions (separate cooking pans, utensils, back up supply ingredients, sanitation & cleaning procedures, and new gloves). 

If students are determined to have a medical accommodation need, then pre-order of resident dining meals in Skyhawk Dining Hall may be arranged between the student, the chef, and the dietitian.  UTM Dining Services collaborates with the Academic Resource Center for students who submit requests for dining accommodation on a case-by-case basis.

UTM Dining Services by Sodexo locations are not considered free from any food allergen or gluten. While we take care to minimize cross-contact, from receiving to service, between allergen containing and allergen not-containing foods, we cannot totally eliminate exposure to food allergens and gluten. 

5. We have pre-order meals* available. *Pre-order meals - Custom meals that can be ordered in advance by a diner so they are ready for pick up at a specific time. Typically these can be ordered online or by phone/text.
Allergy-Friendly Station
Do students have access to an allergy-friendly station(s) that is free from specific allergens?
[No]
6. We have an allergy-friendly station*. *Allergy-friendly station - A food station where specific ingredients are banned, typically including many or all items in the Top 8 allergens and gluten.
Dining Services Staff Member Trained?
Dining services staff trained?
[Yes, all staff]
How often?
At least once a year
Which course(s) are used?
AllerTrain courses by MenuTrinfo
ServSafe Allergen by National Restaurant Association
Sodexo developed food allergy training
Additional information

Food allergy 101, anaphylaxis, avoiding cross contact, emergency procedures (general and college specific), college specific policies related to meal plan accommodations, Lesley & Rider Universities settlements, department specific protocols to minimize cross-contact. 

Our registered dietitian conducts regular allergen training. She works with staff and managers to provide on-the-spot training for specific food prep and service areas. Our dietitian is also part of a Sodexo Universities food allergy dietitian task force to develop guidance for the university market in our company.

7. We train dining services staff members.
Registered Dietitian on Staff?
Do you have a registered dietitian on staff?
[Yes]
8. We have a registered dietitian* on staff. *Registered dietitian - Registered dietitians are food and nutrition experts who are often tasked with helping students with food allergies navigate the dining halls.
Campus Life & Disabilities
RAs Trained
RA’s trained
[No]
9. We train our RA's.
Inclusive Residence Life Programs Including Food
Inclusive residence life programs involving food?
[Not answered]
10. We have inclusive residence life programs* including food. *Inclusive residence life programs - Programs in the resident halls often include food. Inclusive residence life programs will offer students with food allergies the opportunity to request safe food alternatives for events they attend in the dorms.
Accommodations for Roommate Assignments
ROLLUP - Accommodations for roommate assignments
[Not answered]
Does the housing office process requests?
Yes
Where can students get more information?
11. We offer accommodations for roommate assignments. *Every accommodation request is evaluated on a case-by-case basis. A housing accommodation cannot be guaranteed prior to an individual evaluation.
Disability Services Office Processes Food Allergy and Celiac Disease Accommodation Requests
Disability services office processes food allergy and celiac disease accommodation requests
[Yes]
Other departments a student should contact?

Contact dining services to coordinate a meeting with the Registered Dietitian and residence life for housing requests.

How can students submit an accommodations request?

For those who have special diet requirements due to medical reasons, A student should contact the Accessibility Resource Center at arc@utm.edu. 

A student that is interested in registering with Accessibility Resource Center should first complete an intake form and then submit comprehensive documentation, guidelines are found (here).  Once a student submits appropriate information, it will be reviewed, and the student will be contacted for an intake meeting to determine if accommodation is needed. This process can take several weeks and students are encouraged to submit documentation as soon as they have committed as students, to begin the process promptly. 

Additional Information

The Academic Support Services also offers testing accommodation requests, accessible parking and handicap permits, emotional support animal information and policy, and the Launch Program. This allows students to work on organization, study schedules, time management, and accommodation monitoring. This is often a service that can be very helpful for students to begin working as independent students and self-advocates. 

12. Our disability office processes food allergy and celiac disease accommodation requests.
Health Services
What health services are offered?
Seasonal allergy shots
See what health services we offer >
Emergency Response
Stock, Undesignated Epinephrine Available for Emergency Response
Stock, undesignated epinephrine for emergencies
[No]
13. We have stock, undesignated epinephrine* available for emergency response. *Stock, undesignated epinephrine - Epinephrine that is prescribed to a college or university rather than to a particular student. This epinephrine is kept on hand to use for any student that experiences anaphylaxis.
Campus Emergency Responders Carry Epinephrine
Campus emergency responders carry epinephrine
[Not answered]
Who are the emergency responders?
On-campus emergency responders
City emergency responders
14. Our campus emergency responders carry epinephrine.
Emergency Response Policy
What does the policy allow for?
Staff is trained to recognize anaphylaxis and call emergency responders
See what our emergency response policy allows for >
Contact Info
Dining Services Staff Contact
Amanda Ceglarz MS, RD, LD
(731) 881-7771
Disability Staff Contact
Academic Resource Center, Will Gibson
731-881-7195
Last Updated on:
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