University of Houston

Verified
Dining Services
Made-to-order items

1. We provide access to ingredient information for made-to-order* items. *Made-to-order - Meals that are prepared on request and to your specification in the dining hall. Examples include a sandwich station, omelet station, burrito station, etc.

Made-to-order items
[Yes, for all stations]
How are ingredients available?
Table: Ingredient Info Availability

 
Top 8 Allergens
Full Ingredients

Top 8 allergens, online database
[Not answered]
Full ingredients, online database
[Not answered]
Top 8 allergens, a list is posted in the dining hall
[Not answered]
Full ingredients, a list is posted in the dining hall
[Not answered]
Top 8 allergens, available on request in the dining hall
[Yes]
Full ingredients, available on request in the dining hall
[Yes]
Specific areas

We can provide ingredient, recipe and preparation information upon request to help students make informed decisions.

Additional Information

We can provide ingredient, recipe and preparation information upon request to help students make informed decisions.

Self-Serve Items

2. We provide access to ingredient information for self-serve* items. *Self-serve - Meals that are served buffet-style in a dining hall. These are typically high risk for cross-contact and are best avoided by diners with food allergies.

Self-Serve Items
[Yes, for all stations]
How are ingredients available?
Table: Ingredient Info Availability

 
Top 8 Allergens
Full Ingredients

Top 8 allergens, online database
[Not answered]
Full ingredients, online database
[Not answered]
Top 8 allergens, a list is posted in the dining hall
[Not answered]
Full ingredients, a list is posted in the dining hall
[Not answered]
Top 8 allergens, available on request in the dining hall
[Yes]
Full ingredients, available on request in the dining hall
[Yes]
Additional Information

We can provide ingredient, recipe and preparation information upon request to help students make informed decisions.

Made-To-Order Areas

3. We have procedures in place to lower the risk of cross-contact in made-to-order areas.

Made-to-order areas
[Yes, in all stations]
Additional information

Team members are trained to take precautions in order minimize the risk of cross contact in made-to-order areas. This includes proper hand washing, changing gloves and aprons as well as cleaning and sanitation procedures.

Self-Serve Areas

4. We have procedures in place to lower the risk of cross-contact in self-serve areas.

Self-Serve Areas
[Yes, in all areas]
Additional Information

Team members are trained to take precautions in order minimize the risk of cross contact in made-to-order areas. This includes proper hand washing, changing gloves and apron as well as cleaning and sanitation procedures.

Pre-Order Meals

5. We have pre-order meals* available. *Pre-order meals - Custom meals that can be ordered in advance by a diner so they are ready for pick up at a specific time. Typically these can be ordered online or by phone/text.

Do students have access to pre-order meals free from their allergens?
[No]
Additional information

G8 is a unique food station that is intended to provide menu options that are prepared without peanuts, tree nuts, fish, crustacean shellfish, eggs, milk, soy, wheat or gluten. Our culinary team is dedicated to offering minimally processed, fresh meals made from single-source ingredients without hidden additives or seasonings. The daily offerings of lean proteins, whole grains, fresh fruits and vegetables, and healthy snack options are exquisitely prepared to appeal to all guests.

All food preparation for the G8 menu is done within the station area dedicated to G8. Dedicated kitchenware, from the serving tongs to the sauté pans, is used only within G8 while all pre-service food preparation is done on dedicated equipment and stored in special containers maintained by the G8 staff. G8 cooking and service staff are also trained in food allergen awareness and we encourage guests to discuss specific menu items, dietary restrictions or other questions with them at the station.

Allergy-Friendly Station

6. We have an allergy-friendly station*. *Allergy-friendly station - A food station where specific ingredients are banned, typically including many or all items in the Top 8 allergens and gluten.

Do students have access to an allergy-friendly station(s) that is free from specific allergens?
[No]
Additional Information

G8 is a unique food station that is intended to provide menu options that are prepared without peanuts, tree nuts, fish, crustacean shellfish, eggs, milk, soy, wheat or gluten. Our culinary team is dedicated to offering minimally processed, fresh meals made from single-source ingredients without hidden additives or seasonings. The daily offerings of lean proteins, whole grains, fresh fruits and vegetables, and healthy snack options are exquisitely prepared to appeal to all guests.

All food preparation for the G8 menu is done within the station area dedicated to G8. Dedicated kitchenware, from the serving tongs to the sauté pans, is used only within G8 while all pre-service food preparation is done on dedicated equipment and stored in special containers maintained by the G8 staff. G8 cooking and service staff are also trained in food allergen awareness and we encourage guests to discuss specific menu items, dietary restrictions or other questions with them at the station.

Dining Services Staff Member Trained?

7. We train dining services staff members.

Dining services staff trained?
[Yes, all staff]
Who?
Managers
Chefs
Registered dietitian
Hourly staff
Student staff
How often?
At least once a year
Which course(s) are used?
FARECheck Certified course
What topics are covered?
  • Define what food allergies are
  • Identify the 8 major allergens
  • Know the symptoms of a food allergic reaction
  • Respond to a food allergy emergency
  • Explain Compass Group’s Food Allergen Management Program and your responsibilities
  • Explain celiac disease, gluten and their relationships
  • Handle questions and requests from customers with food allergies and/or celiac disease
  • Identify practices to reduce food allergen and gluten cross-contact in the kitchen
Additional information

Students with food allergies or Celiac Disease are encouraged to speak with the resident ingredient expert (manager or chef) with any questions or concerns. 

Registered Dietitian on Staff?

8. We have a registered dietitian* on staff. *Registered dietitian - Registered dietitians are food and nutrition experts who are often tasked with helping students with food allergies navigate the dining halls.

Do you have a registered dietitian on staff?
[Yes]
Campus Life & Disabilities
RAs Trained

9. We train our RA's.

RA’s trained
[Not answered]
Inclusive Resident Life Programs Including Food

10. We have inclusive resident life programs* including food. *Inclusive resident life programs - Programs in the resident halls often include food. Inclusive resident life programs will offer students with food allergies the opportunity to request safe food alternatives for events they attend in the dorms.

Inclusive resident life programs involving food?
[Yes]
How can students access safe foods for resident life programs?

University of Houston Dining Services' goal is to help students understand and make the right dining choices by offering them a variety of on-campus options and dining styles from which to choose

Accommodations for Roommate Assignments

11. We offer accommodations for roommate assignments. *Every accommodation request is evaluated on a case-by-case basis. A housing accommodation cannot be guaranteed prior to an individual evaluation.

Accommodations for roommate assignments
[No]
Does the housing office process requests?
No, another office on campus processes these requests (please specify)
Student Housing and Residential Life
Where can students get more information?
Student Housing and Residential Life
(713) 743-2255
Disability Services Office Processes Food Allergy and Celiac Disease Accommodation Requests

12. Our disability office processes food allergy and celiac disease accommodation requests.

Disability services office processes food allergy and celiac disease accommodation requests
[Not answered]
How can students submit an accommodations request?

Please contact auxiliaryservices@uh.edu for questions and concerns. 

Emergency Response
Stock, Undesignated Epinephrine Available for Emergency Response

13. We have stock, undesignated epinephrine* available for emergency response. *Stock, undesignated epinephrine - Epinephrine that is prescribed to a college or university rather than to a particular student. This epinephrine is kept on hand to use for any student that experiences anaphylaxis.

Stock, undesignated epinephrine for emergencies
[Not answered]
Campus Emergency Responders Carry Epinephrine

14. Our campus emergency responders carry epinephrine.

Campus emergency responders carry epinephrine
[Not answered]
Who are the emergency responders?
On-campus emergency responders
City emergency responders
Emergency Response Policy

See what our emergency response policy allows for >

What does the policy allow for?
Staff is trained to recognize anaphylaxis and call emergency responders
Contact Info
Dining Services Staff Contact
Alberto Garcia III, MS, RD, LD- Director of Wellness & Sustainability, Campus Dietitian
Last updated on:
August 27, 2021
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