The University of Texas at San Antonio

Not Verified
Dining Services
Made-to-order items
Made-to-order items
[Yes, for all stations]
How are ingredients available?
Table: Ingredient Info Availability
Top 8 allergens, online database
[Yes]
Full ingredients, online database
[Yes]
Top 8 allergens, a list is posted in the dining hall
[No]
Full ingredients, a list is posted in the dining hall
[No]
Top 8 allergens, available on request in the dining hall
[Yes]
Full ingredients, available on request in the dining hall
[Yes]
 
Top 8 Allergens
Full Ingredients
Additional Information

All made-to-order stations have a digital tablet where you can view the ingredient information. If this is unsatisfactory, you may request to speak to an on-duty chef manager with any questions or concerns.

1. We provide access to ingredient information for made-to-order* items. *Made-to-order - Meals that are prepared on request and to your specification in the dining hall. Examples include a sandwich station, omelet station, burrito station, etc.
Self-Serve Items
Self-Serve Items
[Yes, for all stations]
How are ingredients available?
Table: Ingredient Info Availability
Top 8 allergens, online database
[Yes]
Full ingredients, online database
[Yes]
Top 8 allergens, a list is posted in the dining hall
[No]
Full ingredients, a list is posted in the dining hall
[No]
Top 8 allergens, available on request in the dining hall
[Yes]
Full ingredients, available on request in the dining hall
[Yes]
 
Top 8 Allergens
Full Ingredients
Additional Information
  • Take caution with bakery items. Any items prepared onsite have the potential to have come in contact with other ingredients in the kitchen.
  • At the salad bar and deli station students may request produce or meats that are stored behind the counter from the employee working at those stations.
  • Due to the self-serve nature of the residential dining hall, if you have been prescribed an Epi-pen, carry it with you at all times.
2. We provide access to ingredient information for self-serve* items. *Self-serve - Meals that are served buffet-style in a dining hall. These are typically high risk for cross-contact and are best avoided by diners with food allergies.
Made-To-Order Areas
Made-to-order areas
[Yes, in all stations]
Additional information
  • You may ask a dining employee to change their gloves.
  • You may ask a dining employee to use a new utensil or a fresh pan at made to order stations.
  • At the salad bar and deli station students may request produce or meats that are stored behind the counter from the employee working at those stations.
3. We have procedures in place to lower the risk of cross-contact in made-to-order areas.
Self-Serve Areas
Self-Serve Areas
[Yes, in all areas]
Additional Information

In the salad bar area, the top 9 allergen containing foods are placed at the end.

4. We have procedures in place to lower the risk of cross-contact in self-serve areas.
Pre-Order Meals
Do students have access to pre-order meals free from their allergens?
[Yes]
Additional information

Any customer with a food allergy may order in advance. The menus are available 4 weeks out, subject to changes due to supply chain issues. The customer may send an email a day in advance to the food service director and chef managers. The email should contain the customer's name, date and time of meal pick up, the selected menu items, and the allergen(s).

5. We have pre-order meals* available. *Pre-order meals - Custom meals that can be ordered in advance by a diner so they are ready for pick up at a specific time. Typically these can be ordered online or by phone/text.
Allergy-Friendly Station
Do students have access to an allergy-friendly station(s) that is free from specific allergens?
[Yes]
What is the station free from?
Peanut
Tree nut
Fish
Shellfish
Eggs
Wheat
Soy
Milk
Gluten
Sesame
6. We have an allergy-friendly station*. *Allergy-friendly station - A food station where specific ingredients are banned, typically including many or all items in the Top 8 allergens and gluten.
Dining Services Staff Member Trained?
Dining services staff trained?
[Yes, all staff]
How often?
At least once a year
Which course(s) are used?
We developed our own food allergy training.
Training regarding food allergies, the dangers of cross-contact, where cross-contact frequently occurs in production and service, and the processes and procedures needed to mitigate this risk.
7. We train dining services staff members.
Registered Dietitian on Staff?
Do you have a registered dietitian on staff?
[Yes]
8. We have a registered dietitian* on staff. *Registered dietitian - Registered dietitians are food and nutrition experts who are often tasked with helping students with food allergies navigate the dining halls.
Campus Life & Disabilities
RAs Trained
RA’s trained
[No]
9. We train our RA's.
Inclusive Resident Life Programs Including Food
Inclusive resident life programs involving food?
[Yes]
How can students access safe foods for resident life programs?

Talk to the RA and let them know of the food allergy (ies).

10. We have inclusive resident life programs* including food. *Inclusive resident life programs - Programs in the resident halls often include food. Inclusive resident life programs will offer students with food allergies the opportunity to request safe food alternatives for events they attend in the dorms.
Accommodations for Roommate Assignments
Accommodations for roommate assignments
 
How does the school provide accommodations?
Trying to match students with food allergies for room assignments upon request
Facilitating roommate agreements involving food allergies upon request
Working with students to change roommate assignments if it becomes necessary
Does the housing office process requests?
Yes
Where can students get more information?
11. We offer accommodations for roommate assignments. *Every accommodation request is evaluated on a case-by-case basis. A housing accommodation cannot be guaranteed prior to an individual evaluation.
Disability Services Office Processes Food Allergy and Celiac Disease Accommodation Requests
Disability services office processes food allergy and celiac disease accommodation requests
[Yes]
Other departments a student should contact?

Campus Services <https://www.utsa.edu/campusservices/> handles housing and a direct contact is Stephanie Edgett <stephanie.edgett@utsa.edu>.

It would be important to have a single or a roommate with the same allergens or understanding of food allergies. 

How can students submit an accommodations request?

Fill out the PDF <https://www.utsa.edu/ada/Form/Student%20Housing-%20DIning%20Verification%20Form.pdf>.

The completed form can be returned via email to: <ADA@utsa.edu>.

12. Our disability office processes food allergy and celiac disease accommodation requests.
Emergency Response
Stock, Undesignated Epinephrine Available for Emergency Response
Stock, undesignated epinephrine for emergencies
[No]
13. We have stock, undesignated epinephrine* available for emergency response. *Stock, undesignated epinephrine - Epinephrine that is prescribed to a college or university rather than to a particular student. This epinephrine is kept on hand to use for any student that experiences anaphylaxis.
Campus Emergency Responders Carry Epinephrine
Campus emergency responders carry epinephrine
[Not answered]
Who are the emergency responders?
On-campus emergency responders
City emergency responders
14. Our campus emergency responders carry epinephrine.
Emergency Response Policy
What does the policy allow for?
Staff is trained to recognize anaphylaxis and call emergency responders
See what our emergency response policy allows for >
Contact Info
Dining Services Staff Contact
Disability Staff Contact
Sylvia Esparza
(210) 458-5073
Last updated on:
May 9, 2023
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