The University of Texas at San Antonio
Not VerifiedAll made-to-order stations have a digital tablet where you can view the ingredient information. If this is unsatisfactory, you may request to speak to an on-duty chef manager with any questions or concerns.
1. We provide access to ingredient information for made-to-order* items. *Made-to-order - Meals that are prepared on request and to your specification in the dining hall. Examples include a sandwich station, omelet station, burrito station, etc.
- Take caution with bakery items. Any items prepared onsite have the potential to have come in contact with other ingredients in the kitchen.
- At the salad bar and deli station students may request produce or meats that are stored behind the counter from the employee working at those stations.
- Due to the self-serve nature of the residential dining hall, if you have been prescribed an Epi-pen, carry it with you at all times.
2. We provide access to ingredient information for self-serve* items. *Self-serve - Meals that are served buffet-style in a dining hall. These are typically high risk for cross-contact and are best avoided by diners with food allergies.
- You may ask a dining employee to change their gloves.
- You may ask a dining employee to use a new utensil or a fresh pan at made to order stations.
- At the salad bar and deli station students may request produce or meats that are stored behind the counter from the employee working at those stations.
3. We have procedures in place to lower the risk of cross-contact in made-to-order areas.
In the salad bar area, the top 9 allergen containing foods are placed at the end.
4. We have procedures in place to lower the risk of cross-contact in self-serve areas.
Any customer with a food allergy may order in advance. The menus are available 4 weeks out, subject to changes due to supply chain issues. The customer may send an email a day in advance to the food service director and chef managers. The email should contain the customer's name, date and time of meal pick up, the selected menu items, and the allergen(s).
5. We have pre-order meals* available. *Pre-order meals - Custom meals that can be ordered in advance by a diner so they are ready for pick up at a specific time. Typically these can be ordered online or by phone/text.
6. We have an allergy-friendly station*. *Allergy-friendly station - A food station where specific ingredients are banned, typically including many or all items in the Top 8 allergens and gluten.
7. We train dining services staff members.
8. We have a registered dietitian* on staff. *Registered dietitian - Registered dietitians are food and nutrition experts who are often tasked with helping students with food allergies navigate the dining halls.
9. We train our RA's.
Talk to the RA and let them know of the food allergy (ies).
10. We have inclusive resident life programs* including food. *Inclusive resident life programs - Programs in the resident halls often include food. Inclusive resident life programs will offer students with food allergies the opportunity to request safe food alternatives for events they attend in the dorms.
11. We offer accommodations for roommate assignments. *Every accommodation request is evaluated on a case-by-case basis. A housing accommodation cannot be guaranteed prior to an individual evaluation.
Campus Services <https://www.utsa.edu/campusservices/> handles housing and a direct contact is Stephanie Edgett <stephanie.edgett@utsa.edu>.
It would be important to have a single or a roommate with the same allergens or understanding of food allergies.
Fill out the PDF <https://www.utsa.edu/ada/Form/Student%20Housing-%20DIning%20Verification%20Form.pdf>.
The completed form can be returned via email to: <ADA@utsa.edu>.
12. Our disability office processes food allergy and celiac disease accommodation requests.
13. We have stock, undesignated epinephrine* available for emergency response. *Stock, undesignated epinephrine - Epinephrine that is prescribed to a college or university rather than to a particular student. This epinephrine is kept on hand to use for any student that experiences anaphylaxis.
14. Our campus emergency responders carry epinephrine.
See what our emergency response policy allows for >