College of William and Mary

Dining Services
Made-to-order items

1. We provide access to ingredient information for made-to-order* items. *Made-to-order - Meals that are prepared on request and to your specification in the dining hall. Examples include a sandwich station, omelet station, burrito station, etc.

Made-to-order items
[Yes, for some stations]
How are ingredients available?
Table: Ingredient Info Availability

 
Top 8 Allergens
Full Ingredients

Top 8 allergens, online database
[No]
Full ingredients, online database
[No]
Top 8 allergens, a list is posted in the dining hall
[No]
Full ingredients, a list is posted in the dining hall
[No]
Top 8 allergens, available on request in the dining hall
[Yes]
Full ingredients, available on request in the dining hall
[Yes]
Additional Information

Students are encouraged to ask for the executive chef or manager if they wish to learn more about a menu item and its ingredients.

Self-Serve Items

2. We provide access to ingredient information for self-serve* items. *Self-serve - Meals that are served buffet-style in a dining hall. These are typically high risk for cross-contact and are best avoided by diners with food allergies.

Self-Serve Items
[Yes, for some stations]
How are ingredients available?
Table: Ingredient Info Availability

 
Top 8 Allergens
Full Ingredients

Top 8 allergens, online database
[No]
Full ingredients, online database
[No]
Top 8 allergens, a list is posted in the dining hall
[No]
Full ingredients, a list is posted in the dining hall
[No]
Top 8 allergens, available on request in the dining hall
[Yes]
Full ingredients, available on request in the dining hall
[Yes]
Additional Information

Students are encouraged to ask for the executive chef or manager if they wish to learn more about a menu item and its ingredients.

Made-To-Order Areas

3. We have procedures in place to lower the risk of cross-contact in made-to-order areas.

Made-to-order areas
[Yes, in some stations]
Specific areas

Students with food allergies are able to have items made to order such as sandwiches and burgers to accommodate their allergens. The team is trained to clean and sanitize their work space, use the appropriate cutting boards and utensils, change their gloves, and to use ingredients from back up.

Self-Serve Areas

4. We have procedures in place to lower the risk of cross-contact in self-serve areas.

Self-Serve Areas
[Not answered]
Pre-Order Meals

5. We have pre-order meals* available. *Pre-order meals - Custom meals that can be ordered in advance by a diner so they are ready for pick up at a specific time. Typically these can be ordered online or by phone/text.

Do students have access to pre-order meals free from their allergens?
[Yes]
Additional information

Students are able to use our app to order from our retail dining location specifying their allergen before submitting their order.

Allergy-Friendly Station

6. We have an allergy-friendly station*. *Allergy-friendly station - A food station where specific ingredients are banned, typically including many or all items in the Top 8 allergens and gluten.

Do students have access to an allergy-friendly station(s) that is free from specific allergens?
[Yes]
What is the station free from?
Peanut
Tree nut
Shellfish
Eggs
Wheat
Soy
Milk
Gluten
Additional Information

Simple Servings is our allergen friendly station located at Commons and Sadler that offers a complete meal for lunch and dinner.

Dining Services Staff Member Trained?

7. We train dining services staff members.

Dining services staff trained?
[Yes, all staff]
How often?
At least once a year
Which course(s) are used?
AllerTrain courses by MenuTrinfo
We developed our own food allergy training.
Additional information

Our executive chefs and managers receive AllertrainU certification. Our entire management and Simple Servings team receive formal allergy training every semester as well as continuous training during the semester. 

Registered Dietitian on Staff?

8. We have a registered dietitian* on staff. *Registered dietitian - Registered dietitians are food and nutrition experts who are often tasked with helping students with food allergies navigate the dining halls.

Do you have a registered dietitian on staff?
[Yes]
Campus Life & Disabilities
RAs Trained

9. We train our RA's.

RA’s trained
[Not answered]
Inclusive Resident Life Programs Including Food

10. We have inclusive resident life programs* including food. *Inclusive resident life programs - Programs in the resident halls often include food. Inclusive resident life programs will offer students with food allergies the opportunity to request safe food alternatives for events they attend in the dorms.

Inclusive resident life programs involving food?
[Not answered]
Accommodations for Roommate Assignments

11. We offer accommodations for roommate assignments. *Every accommodation request is evaluated on a case-by-case basis. A housing accommodation cannot be guaranteed prior to an individual evaluation.

Accommodations for roommate assignments
[Yes]
[Yes]
How does the school provide accommodations?
Trying to match students with food allergies for room assignments upon request
Working with students to change roommate assignments if it becomes necessary
Does the housing office process requests?
Yes
Disability Services Office Processes Food Allergy and Celiac Disease Accommodation Requests

12. Our disability office processes food allergy and celiac disease accommodation requests.

Disability services office processes food allergy and celiac disease accommodation requests
[Not answered]
Health Services

See what health services we offer >

What health services are offered?
Food allergy management care
Prescriptions for epinephrine
Fulfill epinephrine prescriptions in our pharmacy
Emergency Response
Stock, Undesignated Epinephrine Available for Emergency Response

13. We have stock, undesignated epinephrine* available for emergency response. *Stock, undesignated epinephrine - Epinephrine that is prescribed to a college or university rather than to a particular student. This epinephrine is kept on hand to use for any student that experiences anaphylaxis.

Stock, undesignated epinephrine for emergencies
[Yes]
Where?
Healthcare facilities
Campus Emergency Responders Carry Epinephrine

14. Our campus emergency responders carry epinephrine.

Campus emergency responders carry epinephrine
[Not answered]
Who are the emergency responders?
City emergency responders
Emergency Response Policy

See what our emergency response policy allows for >

What does the policy allow for?
Staff is trained to recognize anaphylaxis and call emergency responders
On-campus emergency responders carry epinephrine for use in an emergency
Contact Info
Dining Services Staff Contact
Stephanie May, RD
(757) 221-4872
Last updated on:
March 4, 2021

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