University of Virginia

Verified
Dining Services
Made-to-order items
Made-to-order items
[Yes, for all stations]
How are ingredients available?
Table: Ingredient Info Availability
Top 9 allergens, online database
[Yes]
Full ingredients, online database
[Yes]
Top 9 allergens, a list is posted in the dining hall
[Yes]
Full ingredients, a list is posted in the dining hall
[No]
Top 9 allergens, available on request in the dining hall
[Yes]
Full ingredients, available on request in the dining hall
[Yes]
 
Top 9 Allergens
Full Ingredients
Other
Digital menu boards display top 9 allergens. Vegan, vegetarian, made-without-gluten, halal, and sustainability-forward food items are identified with special icons.
Specific areas

All stations have ingredients available upon request.

Additional Information

Some menu items have a full, transparent, ingredient list online while others can be obtained from the onsite manager upon request.

Providing safe dining experiences through student engagement is a point of pride for UVA Dine.

1. We provide access to ingredient information for made-to-order* items. *Made-to-order - Meals that are prepared on request and to your specification in the dining hall. Examples include a sandwich station, omelet station, burrito station, etc.
Self-Serve Items
Self-Serve Items
[Yes, for all stations]
How are ingredients available?
Table: Ingredient Info Availability
Top 9 allergens, online database
[Yes]
Full ingredients, online database
[Yes]
Top 9 allergens, a list is posted in the dining hall
[Yes]
Full ingredients, a list is posted in the dining hall
[No]
Top 9 allergens, available on request in the dining hall
[Yes]
Full ingredients, available on request in the dining hall
[Yes]
 
Top 9 Allergens
Full Ingredients
Other
A full ingredient online database is available for some menu items. Some other menu items do not have a full list and it informs the student to ask a manager.
Specific areas

All ingredients are available upon request. Copper Hood (Allergen Friendly Station) has all ingredients posted at station and online.

Additional Information

At self-serve stations such as the salad bar, we keep extra pans of each ingredient behind the line for replenishing. Students can ask the employee to retrieve ingredients from these "backup" pans to further reduce the risk of cross-contact. 

2. We provide access to ingredient information for self-serve* items. *Self-serve - Meals that are served buffet-style in a dining hall. These are typically high risk for cross-contact and are best avoided by diners with food allergies.
Made-To-Order Areas
Made-to-order areas
[Yes, in all stations]
Additional information

While all stations have procedures to reduce the risk of cross-contact, our allergen-dedicated station, Copper Hood, takes it a step further. Dedicated staff at this station must be AllerTrain(R) certified. This station also has dedicated dishes, service ware, and kitchen ware. This station is audited once every month by our own team in addition to audits by a third-party each semester. 

 

 

3. We have procedures in place to lower the risk of cross-contact in made-to-order areas.
Self-Serve Areas
Self-Serve Areas
[Yes, in all areas]
Additional Information

Each item has its own dedicated utensil. We also place allergen items together. For example, the cheeses at a salad bar are placed together, away from non-allergy containing items. 

We also have a procedure in place for when someone orders a gluten-free sandwich. 

4. We have procedures in place to lower the risk of cross-contact in self-serve areas.
Pre-Order Meals
Do students have access to pre-order meals free from their allergens?
[Yes]
Additional information

All residential locations throughout our dining program have the ability to provide allergen friendly meals through a mobile app. Please contact UVA Dine Registered Dietitian to coordinate. Please note that individually prepared meal requests are decided upon a case-by-case basis and in coordination with our dietitian and the Student Disability and Accessibility Center (SDAC).

5. We have pre-order meals* available. *Pre-order meals - Custom meals that can be ordered in advance by a diner so they are ready for pick up at a specific time. Typically these can be ordered online or by phone/text.
Allergy-Friendly Station
Do students have access to an allergy-friendly station(s) that is free from specific allergens?
[Yes]
What is the station free from?
Peanut
Tree nut
Fish
Shellfish
Eggs
Wheat
Soy
Milk
Gluten
Sesame (as of January 2023, when it was introduced to the Top 9)
Additional Information

The Copper Hood is one of the most popular stations in our dining rooms and is open and welcoming to all UVA students. Every meal will be a full balanced meal with all the necessary components for a balanced plate. Fresh fruit will be offered at this station every day. Some dining halls also offer a fresh salad and allergen-friendly dessert.

Residential dining halls also have a cooler that contains pre-packaged items such as pastries, and breads that contain no gluten, peanuts, and tree-nuts.

 

6. We have an allergy-friendly station*. *Allergy-friendly station - A food station where specific ingredients are banned, typically including many or all items in the Top 8 allergens and gluten.
Dining Services Staff Member Trained?
Dining services staff trained?
[Yes, some staff]
Who?
Managers
Chefs
Registered dietitian
Hourly staff
Student staff
All managers and chefs are required to take an official manager level allergy training. All hourly staff working at the Copper Hood Station also receive an official allergy training with exam. The rest of the employees receive basic allergy training.
How often?
At least once a year
The Dietitian is a Certified AllerTrainer. Managers must complete AllerTrain-U. Hourly employees complete AllerTrain-Lite. Copper Hood employees must be AllerTrain- certified.
Which course(s) are used?
AllerTrain courses by MenuTrinfo
ServSafe Allergen by National Restaurant Association
We developed our own food allergy training.
Use of foodallergy.org (FARE) to help supplement.
What topics are covered?

All managers must pass AllerTrain-U, which covers anaphylaxis, celiac, cross contact, university policies, emergency contact procedures, safe reporting procedures, Big 9 Allergens, and dining back of house/front of house allergen safety procedures. Employees dedicated to Copper Hood must pass AllerTrain- Lite, which covers anaphylaxis, celiac, cross contact, emergency contact procedures, safe reporting procedures, Big 9 Allergens, and dining back of house/front of house allergen safety procedures.

All other employees receive a basic allergy training by the dietitian at the welcome back meetings that happen twice per year. 

 

Additional information

Specific UVA Dine policies, how to assist students with food allergies, how to report a reaction, required Allergy Awareness signage, Copper Hood policies, and ingredient linking for accurate menu signage.  

7. We train dining services staff members.
Registered Dietitian on Staff?
Do you have a registered dietitian on staff?
[Yes]
8. We have a registered dietitian* on staff. *Registered dietitian - Registered dietitians are food and nutrition experts who are often tasked with helping students with food allergies navigate the dining halls.
Campus Life & Disabilities
RAs Trained
RA’s trained
[No]
What training?
FARE RA Training
What topics are covered?

We showed the AllerTrain RA video to all members of the Resident Staff program during training and then discussed ways that they can be supportive within their communities.

9. We train our RA's.
Inclusive Residence Life Programs Including Food
Inclusive residence life programs involving food?
[No]
How can students access safe foods for residence life programs?

They can disclose their needs to their RA (should the student feel comfortable doing so) and the RA will accommodate their needs in planning and executing their program.

10. We have inclusive residence life programs* including food. *Inclusive residence life programs - Programs in the resident halls often include food. Inclusive residence life programs will offer students with food allergies the opportunity to request safe food alternatives for events they attend in the dorms.
Accommodations for Roommate Assignments
ROLLUP - Accommodations for roommate assignments
[Yes]
How does the school provide accommodations?
Facilitating roommate agreements involving food allergies upon request
Working with students to change roommate assignments if it becomes necessary
Students may list their food allergies if they chose to do so on the roommate questionnaire/on their profile in the housing portal, or find their own roommates outside of the portal system.
Does the housing office process requests?
No, another office on campus processes these requests (please specify)
Student Disabilities Access Center within Student Health
Where can students get more information?
Barbara Zunder
434.924.3736
11. We offer accommodations for roommate assignments. *Every accommodation request is evaluated on a case-by-case basis. A housing accommodation cannot be guaranteed prior to an individual evaluation.
Disability Services Office Processes Food Allergy and Celiac Disease Accommodation Requests
Disability services office processes food allergy and celiac disease accommodation requests
[Yes]
Other departments a student should contact?

SDAC will coordinate with other departments as needed. 

How can students submit an accommodations request?

Students can begin their accommodations process by starting with SDAC (https://www.studenthealth.virginia.edu/student-disability-access-center) who will coordinate with the appropriate campus departments including UVA Dine, resident life, Student Health, and others as needed.  

12. Our disability office processes food allergy and celiac disease accommodation requests.
Health Services
What health services are offered?
Food allergy management care
Prescriptions for epinephrine
Fulfill epinephrine prescriptions in our pharmacy
Seasonal allergy shots
We have an allergy clinic on campus
Students undergo testing with their home allergists and transfer once succesfully begun on immunotherapy.
See what health services we offer >
Emergency Response
Stock, Undesignated Epinephrine Available for Emergency Response
Stock, undesignated epinephrine for emergencies
[Yes]
Where?
Healthcare facilities
Student health
13. We have stock, undesignated epinephrine* available for emergency response. *Stock, undesignated epinephrine - Epinephrine that is prescribed to a college or university rather than to a particular student. This epinephrine is kept on hand to use for any student that experiences anaphylaxis.
Campus Emergency Responders Carry Epinephrine
Campus emergency responders carry epinephrine
[Some]
Who are the emergency responders?
On-campus emergency responders
City emergency responders
County emergency responders
University Police & EMS respond to all 911 calls for medical emergencies.
Additional information

The Charlottesville Fire Department and Charlottesville Albemarle Rescue Squad carry epinephrine on their fire engines and ambulances all the time (required medication by the state Office of Emergency Medical Services). UPD does not carry epinephrine, only AEDs and first aid supplies.

14. Our campus emergency responders carry epinephrine.
Emergency Response Policy
What does the policy allow for?
Designated, trained staff to help administer a student’s epinephrine or stock, undesignated epinephrine in an emergency
Staff is trained to recognize anaphylaxis and call emergency responders
See what our emergency response policy allows for >
Contact Info
Dining Services Staff Contact
Disability Staff Contact
Barbara Zunder
(434) 243-5180
Last Updated on:
College profiles containing a purple checkmark under the university name are verified college users. All other profiles have been generated through publicly available information from college websites. Accommodations may be available that are not listed here.