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Carroll University

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Dining Services
Made-to-order items
Made-to-order items
[Yes, for all stations]
How are ingredients available?
Table: Ingredient Info Availability
Top 9 allergens, online database
[Yes]
Full ingredients, online database
[Yes]
Top 9 allergens, a list is posted in the dining hall
[Yes]
Full ingredients, a list is posted in the dining hall
[No]
Top 9 allergens, available on request in the dining hall
[Yes]
Full ingredients, available on request in the dining hall
[Yes]
 
Top 9 Allergens
Full Ingredients
1. We provide access to ingredient information for made-to-order* items. *Made-to-order - Meals that are prepared on request and to your specification in the dining hall. Examples include a sandwich station, omelet station, burrito station, etc.
Self-Serve Items
Self-Serve Items
[Yes, for some stations]
How are ingredients available?
Table: Ingredient Info Availability
Top 9 allergens, online database
[No]
Full ingredients, online database
[No]
Top 9 allergens, a list is posted in the dining hall
[Not answered]
Full ingredients, a list is posted in the dining hall
[Not answered]
Top 9 allergens, available on request in the dining hall
[Yes]
Full ingredients, available on request in the dining hall
[Yes]
 
Top 9 Allergens
Full Ingredients
2. We provide access to ingredient information for self-serve* items. *Self-serve - Meals that are served buffet-style in a dining hall. These are typically high risk for cross-contact and are best avoided by diners with food allergies.
Made-To-Order Areas
Made-to-order areas
[Yes, in all stations]
3. We have procedures in place to lower the risk of cross-contact in made-to-order areas.
Self-Serve Areas
Self-Serve Areas
[Yes, in all areas]
Additional Information

We have comprehensive procedures to reduce the risk of cross-contact for self-serve menu items. Stations are monitored regularly, with designated utensils for each item and clear allergen signage. Equipment and utensils are frequently cleaned and sanitized, and staff receive training on allergen awareness and proper food handling. Dedicated tools are used for allergen-friendly items when possible, and our Delicious Without station in the Main Dining Room is entirely free of the nine major allergens. Students can also contact our team for personalized assistance to ensure a safe dining experience.

4. We have procedures in place to lower the risk of cross-contact in self-serve areas.
Pre-Order Meals
Do students have access to pre-order meals free from their allergens?
[Yes]
Additional information

We offer a range of retail items made with allergy-free ingredients, which can be conveniently ordered through our mobile ordering platform. While these items are prepared in areas with shared spaces, our team takes precautions to minimize cross-contact.

For students seeking a completely allergen-free environment, our Delicious Without station in the Main Dining Room (MDR) is dedicated to preparing meals free of the nine major allergens. Additionally, we provide individualized assistance for students with specific dietary needs. We encourage students to email us and self-identify, allowing us to offer personalized support to ensure they have safe and enjoyable dining experiences.

5. We have pre-order meals* available. *Pre-order meals - Custom meals that can be ordered in advance by a diner so they are ready for pick up at a specific time. Typically these can be ordered online or by phone/text.
Allergy-Friendly Station
Do students have access to an allergy-friendly station(s) that is free from specific allergens?
[Yes]
What is the station free from?
Peanut
Tree nut
Fish
Shellfish
Eggs
Wheat
Soy
Milk
Gluten
Additional Information

Students have access to our Delicious Without station in the Main Dining Room (MDR), which is fully free from the nine major allergens. This dedicated station is designed to provide safe, allergen-friendly meals with strict protocols in place to prevent cross-contact. Additionally, students can request individualized assistance by emailing our team and self-identifying their dietary needs, ensuring they have access to safe and satisfying meal options.

6. We have an allergy-friendly station*. *Allergy-friendly station - A food station where specific ingredients are banned, typically including many or all items in the Top 8 allergens and gluten.
Dining Services Staff Member Trained?
Dining services staff trained?
[Yes, all staff]
Who?
Managers
Chefs
Which course(s) are used?
FARECheck Certified course
ServSafe Allergen by National Restaurant Association
Compass Group Approved Training
Additional information

All staff members receive comprehensive allergen training, with additional levels of training for specific roles. Our culinary team undergoes advanced training to ensure proper food preparation and handling, while managers and Delicious Without station staff receive the highest level of training to maintain a safe, allergen-free environment. This training is refreshed annually to ensure ongoing compliance and awareness.

7. We train dining services staff members.
Registered Dietitian on Staff?
Do you have a registered dietitian on staff?
[No]
8. We have a registered dietitian* on staff. *Registered dietitian - Registered dietitians are food and nutrition experts who are often tasked with helping students with food allergies navigate the dining halls.
Campus Life & Disabilities
RAs Trained
RA’s trained
[No]
9. We train our RA's.
Inclusive Residence Life Programs Including Food
Inclusive residence life programs involving food?
[Yes]
Additional information
  • When food options are made available at Residence Life programming the office works to provide allergen-free options when available. 
10. We have inclusive residence life programs* including food. *Inclusive residence life programs - Programs in the resident halls often include food. Inclusive residence life programs will offer students with food allergies the opportunity to request safe food alternatives for events they attend in the dorms.
Accommodations for Roommate Assignments
ROLLUP - Accommodations for roommate assignments
[Not answered]
How does the school provide accommodations?
Trying to match students with food allergies for room assignments upon request
Facilitating roommate agreements involving food allergies upon request
Working with students to change roommate assignments if it becomes necessary
Does the housing office process requests?
No, another office on campus processes these requests (please specify)
Student Accessibility Services at SAS@carrollu.edu or call 262.524.7616
Where can students get more information?
Joe Loomis
262.524.7100
housing@carrollu.edu
sas@carrollu.edu
https://www.carrollu.edu/campus-student-life/housing
11. We offer accommodations for roommate assignments. *Every accommodation request is evaluated on a case-by-case basis. A housing accommodation cannot be guaranteed prior to an individual evaluation.
Disability Services Office Processes Food Allergy and Celiac Disease Accommodation Requests
Disability services office processes food allergy and celiac disease accommodation requests
[Yes]
Other departments a student should contact?
  • Dining- dining@carrollu.edu
  • Housing (Residence Life)- housing@carrollu.edu
Additional Information

Our team at SAS is always willing to meet with prospective students and families to discuss possible accommodations during their time at Carroll. Please do not hesitate to contact us with any questions.

12. Our disability office processes food allergy and celiac disease accommodation requests.
Health Services
What health services are offered?
Prescriptions for epinephrine
We sometimes have students come if they are having an allergic reaction or suspect an allergic reaction and we manage them the best we can and rarely had to give epinephrine or other medication, but if it is anaphylaxis or a serious reaction, we usually send them to the Waukesha Memorial Hospital ER, sometimes by ambulance when needed.
See what health services we offer >
Emergency Response
Stock, Undesignated Epinephrine Available for Emergency Response
Stock, undesignated epinephrine for emergencies
[No]
Additional information

If needed we could prescribe but student would need to fill prescriptions at a local pharmacy.

13. We have stock, undesignated epinephrine* available for emergency response. *Stock, undesignated epinephrine - Epinephrine that is prescribed to a college or university rather than to a particular student. This epinephrine is kept on hand to use for any student that experiences anaphylaxis.
Campus Emergency Responders Carry Epinephrine
Campus emergency responders carry epinephrine
[Not answered]
Who are the emergency responders?
On-campus emergency responders
City emergency responders
Additional information

Public Safety staff have basic first aid/CPR training and respond to medical situations on campus to access and act to their level of training.

14. Our campus emergency responders carry epinephrine.
Emergency Response Policy
What does the policy allow for?
Designated, trained staff to help administer a student’s epinephrine or stock, undesignated epinephrine in an emergency
Staff is trained to recognize anaphylaxis and call emergency responders
See what our emergency response policy allows for >
Contact Info
Dining Services Staff Contact
Jon Gordon, Director of Dining Services
jonathan.gordon@compass-usa.com
262-524-7347
https://dineoncampus.com/carrollu
Disability Staff Contact
Tessa Timler
262.524.7616
ttimler@carrollu.edu
https://www.carrollu.edu/stud…
Last Updated on:
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